Hays Travel - Chester Le Street Opiniones 

1305
TrustScore: 5 sobre 5

4,9

90 Front Street, DH3 3BB Chester Le Street, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Ver más

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Valorada con 5 estrellas sobre 5

The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Ver más

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Valorada con 5 estrellas sobre 5

We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Ver más

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Valorada con 5 estrellas sobre 5

This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Ver más

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Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 90 Front Street, DH3 3BB, Chester Le Street, Reino Unido

  • 0191 3873495

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1305)

121.995 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Helen is super friendly and helpful.

Helen is super friendly and helpful.
However found the other girls rather noisy between themselves...no other clients in the shop but girls very loud.
Just an observation....

14 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

Thank you for your feed back. Hope you have an amazing time.

Valorada con 5 estrellas sobre 5

Always a relaxed/pleasant booking…

Always a relaxed/pleasant booking process,staff friendly and helpful.Never feel that i should try anywhere else and always feel i get a good price 🌞😄

14 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

Thank you for the lovely feedback, great to see you and book your holiday once again. Jane :)

Valorada con 5 estrellas sobre 5

Excellent service

Very helpful staff and easy to book good advice over choice of holiday

13 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

I'm so pleased I could assist you with your holiday plans. Thank you! Angel :)

Valorada con 5 estrellas sobre 5

Chester Le Street friendly staff

Always have a good experience when visiting Hays Chester Le Street.
Staff so friendly and provide valuable knowledge.

13 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so pleased you always have a good experience with us. Thank you for your kind words about our team!Jane :)

Valorada con 5 estrellas sobre 5

Once again another pleasant experience…

Once again another pleasant experience whilst booking with Gemma. Obviously very knowledgeable in her work, and is always helpful and friendly. Nothing is a problem for Gemma, Hays are very lucky to have her.

11 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so pleased to hear you had another pleasant experience with us. We appreciate your kind words and are glad we could be so helpful.
Kind Regards :)

Valorada con 5 estrellas sobre 5

It was great from start to finish

It was great from start to finish. Welcoming, friendly and well informed staff. Gemma took time to assess our needs and found us the perfect cruise. Good advice, fully answered any queries but absolutely no pressure. A really good experience and very happy with outcome.

11 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so pleased to hear you had such a positive experience with us. We appreciate your kind words about our Gemma
Kind Regards :)

Valorada con 5 estrellas sobre 5

Talking with experience and pleasant…

Talking with experience and pleasant and patient staff makes any booking really easy.

10 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

Its always a pleasure to help you arrange your holiday. Hope you have the best trip . Many thanks for the lovely review. 🙂

Valorada con 5 estrellas sobre 5

Great customer service as always

Great customer service as always. Gemma was really helpful and got us a good deal for our holiday. We wouldn't go anywhere else!

31 de mayo de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so pleased to hear you received great service and a good deal. We appreciate your loyalty! :)

Valorada con 5 estrellas sobre 5

Better than booking online.

Well we had looked online and could have booked the holiday there. But we were going to Dublin and there was so much choice and also different prices. The hotels can be very expensive in Dublin. We didn't know where we could stay that was sufficiently close the to centre but yet not too expensive. We had had a good experience with Hays before and they are on our high street - so easy to visit. So we booked through Hays. The staff member found us exactly what we needed. Perfect! Really grateful.

6 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We're so happy to hear we could help you find the perfect Dublin holiday. We appreciate you choosing us again and are grateful for your kind words! Helen :)

Valorada con 5 estrellas sobre 5

Professional service

Professional service, gave options to choose from to get best flights, hotel and value for money. Thanks

6 de junio de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We're so glad we could provide excellent options for your holiday and we appreciate your kind feedback :)

Valorada con 5 estrellas sobre 5

Chester le street branch…

We went to the Chester le street branch to book a holiday and Gemma who served us was so helpful and up beat it was easy to choose and really happy

30 de mayo de 2026
Opinión espontánea
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so pleased to hear we made booking your holiday an easy and happy experience. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Professional,friendly,accommodating…

Professional,friendly,accommodating truly brilliant

31 de mayo de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

We are so glad you had a brilliant experience with us. Thank you for your wonderful feedback :)

Valorada con 5 estrellas sobre 5

Amazing staff at Hays, Chester le Street

The staff at Hays, Ch.le.St (Emma/Gemma) went above and beyond when we recently booked our holiday. We booked a holiday to Crete but after booking a review appeared mentioning that the buffet in the hotel was closed. They rang the reps in resort who said it was open and there were no problems. They had the presence of mind to ring the hotel direct and found that it was closed. The Tour Operator agreed a full refund and we were re-booked on a holiday to Rhodes. We had a fantastic time. Gemma and Emma are a credit to Hays.

13 de mayo de 2026
Logotipo de Hays Travel - Chester Le Street

Respuesta de Hays Travel - Chester Le Street

Thank you for sharing your wonderful experience! We are so pleased to hear that our team went above and beyond to ensure you had a fantastic holiday. It's great to know their dedication made such a positive difference :)

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