Hays Travel - Chester Opiniones 

855
TrustScore: 5 sobre 5

4,9

9 Bridge Street, CH1 1NG Chester City, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from Liam in Chester first time I have booked through an agents in a long time, took all the stress of booking separate deals. Definitely the way I book in the future.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are more than pleased with the service my husband and I receive from Hays Travel Chester the staff are wonderful and go out of their way to please.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 9 Bridge Street, CH1 1NG, Chester City, Reino Unido

  • 01244 456786

4,9

Excelente

TrustScore: 5 sobre 5

855 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(855)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Louise was excellent and helped us…

Louise was excellent and helped us through the booking process

1 de abril de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate you taking the time to leave us such a wonderful review. We are so glad that our booking process was helpful for you.

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

Very helpful and knowledgeable, helped booking my holiday a joy instead of struggling at home on my laptop 🙈

1 de abril de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We are so happy we could assist you with your holiday booking and make the process enjoyable, instead of a struggle. Thanks for your feedback!

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

From the moment we walked into Hays ,we…

From the moment we walked into Hays ,we were made to feel welcome and stress free knowing we were in safe hands.Every thing went smooth,Louise is a very good listener and found exactly what we were looking for,this is our second holiday this year,and we are looking forward to it with confidence.

1 de abril de 2026
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Respuesta de Hays Travel - Chester

We're happy to hear that you felt welcome and stress-free with us. It's great to know we could find exactly what you were looking for and that you're looking forward to your holiday with confidence.

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

Hays Chester is super friendly with…

Hays Chester is super friendly with great staff who aways deliver when it comes to booking are family holiday

22 de marzo de 2026
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Respuesta de Hays Travel - Chester

Hi John,

Thank you so much for your lovely review, we're so happy to have booked your family holiday:)

Valorada con 5 estrellas sobre 5

Always very helpful and understanding

Always very helpful and understanding.
I wear two deaf aids and appreciate there response to talk slowly and clearly on telephone.

28 de marzo de 2026
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Respuesta de Hays Travel - Chester

Thank you John for this lovely review and our pleasure to help. Thanks for booking with us, Faye

Valorada con 5 estrellas sobre 5

The problems with the war in the middle…

The problems with the war in the middle East and Sanem got Emirates to refund our money so we booked and paid for Madiera holiday and a Japan cruise for March 2027 well done Hayes Travel and Sanem

21 de marzo de 2026
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Respuesta de Hays Travel - Chester

We're happy to hear that you were able to book your Madeira holiday and Japan cruise. Thank you for sharing your positive experience; we appreciate your feedback.

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

it was a great experience Faye was very…

it was a great experience Faye was very helpful and did not push holiday on us she was very patient and answered all our questions

24 de marzo de 2026
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Respuesta de Hays Travel - Chester

We appreciate you sharing your experience. We're happy to hear that our team member was helpful, patient, and answered all of your questions.

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff

25 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate you sharing your kind words regarding our team's helpfulness and expertise; it means a lot to us.

Kind regards
Hays Travel

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. We had previously called into the Broughton branch and had such a poor experience that we nearly didn’t stop in Chester. I’m so glad we did. We had total flexibility on location , a budget and a room requirement, something which we’d been told in Broughton we’d need to narrow down before they could help. Nicola however was more than up for the challenge and within 20mins we’d booked. It was interest to observe that all of the obstacles presented to us in Broughton were easily overcome by Nicola, she just had to work the system a little bit harder but she was more than happy to do so, telling us it was her job to do it and give is inspiration!

16 de marzo de 2026
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Respuesta de Hays Travel - Chester

We're happy to hear that you had such a positive experience in Chester! We appreciate you bringing the previous experience to our attention. It's great to know that our team member was able to assist you and find the perfect booking. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Family holiday with Hays

We were planning a family holiday. The range of offers and the scale is both outstanding. Ms Faye Cameron was brilliant in making sure we got what we wanted. Thank you Hays…

22 de marzo de 2026
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Respuesta de Hays Travel - Chester

We're happy to hear that you found our offers outstanding and that you got what you wanted for your family holiday. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

A nice relaxing atmosphere with no…

A nice relaxing atmosphere with no pressure to make an instant decision. Clear and helpful assistance in a professional environment.

18 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate your kind words! It's great to hear you found our environment relaxing and our assistance helpful. Thank you for your review.

Hays Travel

Valorada con 5 estrellas sobre 5

Good service

We found Ruby to be very professional and helpful making our booking experience enjoyable. Holiday booking

16 de marzo de 2026
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Respuesta de Hays Travel - Chester

Thank you for your lovely comments and booking with us. Ruby

Valorada con 4 estrellas sobre 5

Looking for help with a holiday…

Looking for help with a holiday destination we had yet to visit. We were ably assisted and advised on location. It was such a relief to be able to clear our minds and reach a new holiday arrangement that we could really look forward to experiencing.

4 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate you sharing your experience. We're so glad we could assist you in planning your holiday and that you are looking forward to it. Thank you for your review.

Valorada con 5 estrellas sobre 5

Sanem was fantastic!

Sanem made choosing and booking so easy, personal and caring. I raised concerns to her as first time travelling with our neurodivergent teenagers, Sanem asked what we required and took the time so she understood what and why we had to have certain conditions. Sanem then went above and beyond to arrange additional assistance that will really make our travel easier

12 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate your kind words! We are so glad we could help make your travel arrangements easier, especially with the additional assistance needed for your teenagers. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

As always Sanem always so helpful

As always Sanem always so helpful
And knowledgeable.

1 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about your positive experiences.

Hays Travel

Valorada con 5 estrellas sobre 5

The lady who sorted out my holiday was…

The lady who sorted out my holiday was fantastic very knowledgeable

8 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We're so happy to hear that the arrangements for your holiday met your expectations! Thank you for sharing your positive experience with us.

Hays Travel

Valorada con 5 estrellas sobre 5

Our first experience with Hays travel…

Our first experience with Hays travel was very good.

7 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

We are so happy to hear that you had a very good first experience with our services. Thank you for sharing your positive feedback.

Hays Travel

Valorada con 5 estrellas sobre 5

Kevin.

Very friendly and helpful staff,

6 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

Thanks Kevin for lovely comment and booking, Chester Team

Valorada con 5 estrellas sobre 5

We love meeting up with Nicola to do…

We love meeting up with Nicola to do our travel insurance she is so reassuring on filling out the forms for us as we would not be able to navigate the forms we also do not own a computer but all the team greet us with a smile.

5 de marzo de 2026
Logotipo de Hays Travel - Chester

Respuesta de Hays Travel - Chester

Mary,

We appreciate your kind words! We're happy to hear that we can assist you with your travel insurance needs and make the process easier. Our team is always ready to help with a smile.

chestercity, Hays Travel

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