Excellent service from Liam in Chester first time I have booked through an agents in a long time, took all the stress of booking separate deals. Definitely the way I book in the future.
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Excellent service from Liam in Chester first time I have booked through an agents in a long time, took all the stress of booking separate deals. Definitely the way I book in the future.
La empresa ha respondido
Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .
La empresa ha respondido
We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Ver más
La empresa ha respondido
We are more than pleased with the service my husband and I receive from Hays Travel Chester the staff are wonderful and go out of their way to please.
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
9 Bridge Street, CH1 1NG, Chester City, Reino Unido
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Louise was excellent and helped us through the booking process

Respuesta de Hays Travel - Chester
Very helpful and knowledgeable, helped booking my holiday a joy instead of struggling at home on my laptop 🙈

Respuesta de Hays Travel - Chester
From the moment we walked into Hays ,we were made to feel welcome and stress free knowing we were in safe hands.Every thing went smooth,Louise is a very good listener and found exactly what we were looking for,this is our second holiday this year,and we are looking forward to it with confidence.

Respuesta de Hays Travel - Chester
Hays Chester is super friendly with great staff who aways deliver when it comes to booking are family holiday

Respuesta de Hays Travel - Chester
Always very helpful and understanding.
I wear two deaf aids and appreciate there response to talk slowly and clearly on telephone.

Respuesta de Hays Travel - Chester
The problems with the war in the middle East and Sanem got Emirates to refund our money so we booked and paid for Madiera holiday and a Japan cruise for March 2027 well done Hayes Travel and Sanem

Respuesta de Hays Travel - Chester
it was a great experience Faye was very helpful and did not push holiday on us she was very patient and answered all our questions

Respuesta de Hays Travel - Chester

Respuesta de Hays Travel - Chester
Very helpful but we did know what we wanted to book before we arrived

Respuesta de Hays Travel - Chester
Excellent service. We had previously called into the Broughton branch and had such a poor experience that we nearly didn’t stop in Chester. I’m so glad we did. We had total flexibility on location , a budget and a room requirement, something which we’d been told in Broughton we’d need to narrow down before they could help. Nicola however was more than up for the challenge and within 20mins we’d booked. It was interest to observe that all of the obstacles presented to us in Broughton were easily overcome by Nicola, she just had to work the system a little bit harder but she was more than happy to do so, telling us it was her job to do it and give is inspiration!

Respuesta de Hays Travel - Chester
We were planning a family holiday. The range of offers and the scale is both outstanding. Ms Faye Cameron was brilliant in making sure we got what we wanted. Thank you Hays…

Respuesta de Hays Travel - Chester
A nice relaxing atmosphere with no pressure to make an instant decision. Clear and helpful assistance in a professional environment.

Respuesta de Hays Travel - Chester
We found Ruby to be very professional and helpful making our booking experience enjoyable. Holiday booking

Respuesta de Hays Travel - Chester
Looking for help with a holiday destination we had yet to visit. We were ably assisted and advised on location. It was such a relief to be able to clear our minds and reach a new holiday arrangement that we could really look forward to experiencing.

Respuesta de Hays Travel - Chester
Sanem made choosing and booking so easy, personal and caring. I raised concerns to her as first time travelling with our neurodivergent teenagers, Sanem asked what we required and took the time so she understood what and why we had to have certain conditions. Sanem then went above and beyond to arrange additional assistance that will really make our travel easier

Respuesta de Hays Travel - Chester
As always Sanem always so helpful
And knowledgeable.

Respuesta de Hays Travel - Chester
The lady who sorted out my holiday was fantastic very knowledgeable

Respuesta de Hays Travel - Chester
Our first experience with Hays travel was very good.

Respuesta de Hays Travel - Chester
We love meeting up with Nicola to do our travel insurance she is so reassuring on filling out the forms for us as we would not be able to navigate the forms we also do not own a computer but all the team greet us with a smile.

Respuesta de Hays Travel - Chester
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