Hays Travel - Chippenham Opiniones 

505
TrustScore: 5 sobre 5

4,9

10a High Street, SN15 3ER Chippenham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Sarah as usual. Booking a cruise through Hayes travel, Sarah is always helpful and knows what we are after when booking.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 10a High Street, SN15 3ER, Chippenham, Reino Unido

  • 01249566039

4,9

Excelente

TrustScore: 5 sobre 5

505 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(505)

117.250 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very helpful

Very helpful

15 de enero de 2025
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you for your kind review. Kind regards, Sarah P

Valorada con 5 estrellas sobre 5

I always use Hays travel

I always use Hays travel, they treat you well, and if uou have a problem they do all they can to help solve it

30 de diciembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you so much for the lovely review, you are very welcome. Ruth

Valorada con 5 estrellas sobre 5

Hays 1st choice

Happy atmosphere within newly refurbished store. Freindly staff. Sarah J always goes that extra mile to ensure customer happy.

18 de diciembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thanks Jules always a pleasure :)

Valorada con 5 estrellas sobre 5

Very efficient and a lovely smile…

Very efficient and a lovely smile throughout.

17 de diciembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you guys it was a pleasure booking you to Egypt.
Merry Christmas & Happy New Year!
Sarah

Valorada con 5 estrellas sobre 5

Chippenham - great personable service

Sarah (Chippenham) was very friendly, patient, helpful and knowledgeable.
We came in with two ideas for the half term.
These weren't viable so she took great care looking for something that matched our dates and times....Thank you Sarah....Rome here we come!

14 de diciembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thanks Lorraine l'm so glad we managed to find you Rome, looks amazing l'm very excited for you! Merry Christmas & Happy New Year!
Thanks Sarah

Valorada con 5 estrellas sobre 5

Sarah was so very helpful

Sarah was so very helpful and professional
Thank you for your hard work

15 de diciembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Your very welcome Judith, l'm so pleased we managed to get you booked in the end.

Merry Christmas & Happy New Year!
Sarah

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent service with friendly, helpful staff who went out of their way to ensure we had all aspects of our holiday covered. Sarah was amazing xx

10 de noviembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thanks Lianne, l had so much fun planning your amazing trip! Sarah :)

Valorada con 5 estrellas sobre 5

Appreciation

I've appreciated the service face to face

5 de noviembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you for the review. Ruth

Valorada con 5 estrellas sobre 5

The Chippenham staff

The Chippenham staff are always friendly and helpful when I book flights through them.
And would recommend this branch to anyone.

8 de noviembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

You are very welcome as always. Ruth

Valorada con 5 estrellas sobre 5

I made one call and within half an hour…

I made one call and within half an hour Sarah had researched all the options and returned the call to me with booking quickly secured. It couldn't have been easier!

17 de octubre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thanks Mike, enjoy the rest of your stay! Sarah

Valorada con 5 estrellas sobre 5

Sarah was attentive

Sarah was attentive, patient and answered all my questions

Booking was slick and easy

6 de octubre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you for writing a review we always appreciate any feedback, regards Sarah

Valorada con 5 estrellas sobre 5

Perfect birthday treat!

Sarah was very helpful and patient in finding us the perfect birthday away trip

17 de septiembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

Thank you Tanya, always a pleasure arranging your little adventures!
Sarah :)

Valorada con 4 estrellas sobre 5

Cruise disappointment

On the 02/09/24 we went to hays travel in Chippenham to ask about a cruise, the travel agent showed us a P&O cruise which she recommended B507 as it included extras which were £200 on board spending and free parking. We decided to go with that one but had to sort insurance first( hays gave us an insurance company to ring) we tried to contact them all afternoon without success.
The next morning we managed to sort it so went to Chippenham with the medical number Hays required. We were then told the price had increased and the deposit and also much to our disappointment the on board spend had been removed by P&O.
We have emailed P&O and they it is a matter for Hays to sort.
We went onto the P&O website to look at our cruise and they are offering £460 on board spend so as you can imagine we feel very disappointed.
Hoping you can look on us favourably as we are both pensioners and £200 will go along way.
Thanking you in anticipation
Lawrence and Christine Johnson

4 de septiembre de 2024
Logotipo de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham

We understand your disappointment with the changes to your cruise booking. It's frustrating when plans change, especially when it involves a significant expense. Unfortunately Tour Operators can remove campaigns at anytime and this is out of our hands.

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