Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Ver más
La empresa ha respondido
Excellent customer service from Sarah as usual. Booking a cruise through Hayes travel, Sarah is always helpful and knows what we are after when booking.
La empresa ha respondido
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Ver más
La empresa ha respondido
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
10a High Street, SN15 3ER, Chippenham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Karen looked after us efficiently and professionally. The service could not have been better. We ended up with exactly what we wanted

Respuesta de Hays Travel - Chippenham
I always use Hays travel, they treat you well, and if uou have a problem they do all they can to help solve it

Respuesta de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham
Happy atmosphere within newly refurbished store. Freindly staff. Sarah J always goes that extra mile to ensure customer happy.

Respuesta de Hays Travel - Chippenham
Very efficient and a lovely smile throughout.

Respuesta de Hays Travel - Chippenham
Sarah (Chippenham) was very friendly, patient, helpful and knowledgeable.
We came in with two ideas for the half term.
These weren't viable so she took great care looking for something that matched our dates and times....Thank you Sarah....Rome here we come!

Respuesta de Hays Travel - Chippenham
Sarah was so very helpful and professional
Thank you for your hard work

Respuesta de Hays Travel - Chippenham
Excellent service with friendly, helpful staff who went out of their way to ensure we had all aspects of our holiday covered. Sarah was amazing xx

Respuesta de Hays Travel - Chippenham

Respuesta de Hays Travel - Chippenham
Ruth at Chippenham always goes above and beyond - that's why we keep using Hay's at Chippenham!

Respuesta de Hays Travel - Chippenham
The Chippenham staff are always friendly and helpful when I book flights through them.
And would recommend this branch to anyone.

Respuesta de Hays Travel - Chippenham
Always friendly and helpful I always go there

Respuesta de Hays Travel - Chippenham
I made one call and within half an hour Sarah had researched all the options and returned the call to me with booking quickly secured. It couldn't have been easier!

Respuesta de Hays Travel - Chippenham
Absolutely fantastic advice and support 5 star service

Respuesta de Hays Travel - Chippenham
Sarah was attentive, patient and answered all my questions
Booking was slick and easy

Respuesta de Hays Travel - Chippenham
I find that Charlotte was very polite and charming she helped me alot thank you hays

Respuesta de Hays Travel - Chippenham
Sarah was very helpful and patient in finding us the perfect birthday away trip

Respuesta de Hays Travel - Chippenham
Great lots of chat and a very happy experience

Respuesta de Hays Travel - Chippenham
On the 02/09/24 we went to hays travel in Chippenham to ask about a cruise, the travel agent showed us a P&O cruise which she recommended B507 as it included extras which were £200 on board spending and free parking. We decided to go with that one but had to sort insurance first( hays gave us an insurance company to ring) we tried to contact them all afternoon without success.
The next morning we managed to sort it so went to Chippenham with the medical number Hays required. We were then told the price had increased and the deposit and also much to our disappointment the on board spend had been removed by P&O.
We have emailed P&O and they it is a matter for Hays to sort.
We went onto the P&O website to look at our cruise and they are offering £460 on board spend so as you can imagine we feel very disappointed.
Hoping you can look on us favourably as we are both pensioners and £200 will go along way.
Thanking you in anticipation
Lawrence and Christine Johnson

Respuesta de Hays Travel - Chippenham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.