I was impressed by the manner and helpfulness of both Megan and Hailey on the two occasions I spoke to them this week. I would certainly recommend Hays Travel, Christchurch.
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Consulta las opiniones de los clientes
It was the most professional and pleasant experience . I compliment the Christchurch branch especially Hayley for this … I also wrote to head office as I was so impressed . Thank you .
La empresa ha respondido
As always we always rely to deal with Cheryl and she didn't let us down. We told her what we wanted, including flying from Bournemouth, and in no time she had brought up options. Between us we wer... Ver más
La empresa ha respondido
Kayla was absolutely lovely. We were undecided about where we wanted to go as we had 2 different destinations in mind. Kayla looked up both destinations for us and found us a beautiful hotel in St Luc... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
6 Saxon Square, BH23 1AQ, Christchurch, Reino Unido
- 01202 473663
4,9
Excelente
849 opiniones
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Respuesta de Hays Travel - Christchurch
Thank you for your kind feedback! We’re delighted to hear that our team was friendly, patient, and informative. Your comments mean a lot, and we’ll be sure to pass them on!
Always welcoming and efficient
Denise, at the Christchurch branch, was extremely helpful and efficient when dealing with Saga on our behalf as a result of our totally unavoidable and unexpected cancellation of a Saga cruise. Not only did she make it as painless as possible for us but she then facilitated the booking of a replacement cruise as seamlessly as possible. Denise, and all her colleagues in the Christchurch branch, are always pleasant, welcoming, helpful and efficient.
10 de octubre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind words and thoughtful feedback. Denise, along with the entire team at our Christchurch branch, always aims to provide a warm, welcoming, and professional service — and your lovely comments are a true reflection of that.
And yes — she’s told us your jokes certainly make her day! We hope your next cruise is filled with just as much laughter.
Another bravura performance
Another bravura performance from Manager Denise at Hays Travel Christchurch who was able to unravel a complicated situation with great efficiency and good humour. Many thanks from a happy customer.
9 de octubre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your lovely review!
We’re thrilled to hear that Denise delivered yet another bravura performance — she truly is a star! Navigating complicated situations with efficiency, professionalism, and a sense of humour is something she does so well, and we’re so pleased it made a difference to your experience.
Your kind words will mean a lot to her and the whole team here at Hays Travel Christchurch. We're delighted to have been able to help, and we look forward to seeing you again soon.
Many thanks again from all of us!
Staff were friendly and knowledgeable
Staff were friendly and knowledgeable. Makes such a difference.
14 de octubre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind words!
We’re delighted to hear that you found our staff friendly and knowledgeable — it really does make all the difference, and we’re so pleased it made a positive impact on your experience.
We truly appreciate you taking the time to share your feedback and hope to welcome you back again soon!
Service with a smile…
The members of staff where very helpful,
I would like to say thank you to Teshany and Megan who both helped with booking the holiday through Facebook and in branch
12 de octubre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your lovely feedback!
We’re so pleased to hear that you found our team helpful, and a big thank you from us as well for your kind mention of Teshany and Megan. They’ll be delighted to know their support — both online through Facebook and in branch — helped make your holiday booking a smooth and enjoyable experience.
Respuesta de Hays Travel - Christchurch
Thank you so much! 😊 We’re glad to hear everything was efficient, friendly, and prompt — just the way it should be! Always a pleasure to assist you, and we look forward to seeing you again soon.
Cruise booking
Very helpful professional consultants that tried hard to find the perfect cruise,
4 de octubre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for the lovely feedback! 🌟 Our consultants are dedicated to finding the perfect getaway, and we're so glad you felt that effort. We hope you have an amazing cruise — you deserve it! 🚢✨
Excellent service and friendly help…
Excellent service and friendly help booking highly recommend
30 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind words! 😊 We're thrilled you had an excellent experience with our team. Your recommendation means the world to us — we look forward to helping you plan your next adventure! ✈️🌍
Both efficient and friendly service…
Both efficient and friendly service when booking our holiday to Portugal. Accommodation seen by us online but would rather Christchurch branch sort for us. Booked hotel, alrline seats and taxi transfer all sorted by Kayla within 15 minutes or so. Thank you Hays Travel for making it so simple for us.
23 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind review. We really appreciate this. We will look forward to assisting you again soon :)
River cruise successfully booked
Kayla was very helpful, patient and polite in recommending and selecting the right Douro river cruise for us.
21 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind words John! It was a pleasure to assist you in booking a river cruise :)
Laura was great
Laura was great, very helpful and easy to talk to, we’re travelling as a group and she went through various different options, highly highly recommend and I’ll be using Hays again !
18 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you so much for your kind words, it was a pleasure to help you find the perfect holiday! We look forward to assisting you again in the future. Best wishes - Laura :)
Above and beyond
I felt very welcome when walking into branch.
I felt heard regarding all my concerns with booking my first ever holiday.
The lady was very informative, understanding and patient.
All my needs as a mum with a neurodiverse and coeliac child were met.
I felt the colleague went above and beyond expectations.
16 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind review! We're delighted to hear you had a great experience with our team. It's wonderful to know everything went smoothly. We hope to assist you again on your next adventure!
Megan is so helpful friendly and puts…
Megan is so helpful and friendly and puts you at ease with confidence
Thanks Megan
14 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind review! We're delighted to hear you had a great experience with our team. It's wonderful to know everything went smoothly. We hope to assist you again on your next adventure!
Easy booking with Hays
The Staff are very helpful and make booking a getaway easy.
12 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind review! We're delighted to hear you had a great experience with our team. It's wonderful to know everything went smoothly. We hope to assist you again on your next adventure!
GreHeat reception and help from the staff…
Great reception and help from the staff especially Laura.We were able to get a good deal without any problem for an autumn getaway to Crete.
12 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind review! We're delighted to hear you had a great experience with our team—especially Laura. It's wonderful to know everything went smoothly Crete getaway. We hope to assist you again on your next adventure!
Disney booking
Agent was friendly and helpful. I knew what I wanted before I went in so agent asked only a few questions to clarify and booked everything making the whole process simple
11 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind review! We're delighted to hear you had a great experience with our team. It's wonderful to know everything went smoothly. We hope to assist you again on your next adventure!
The usual prompt
The usual prompt, informed and helpful service. Good humour and a thorough search for what we wanted. Thanks again, Hays - especially Cheryl and Denise!
7 de septiembre de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind words and for taking the time to share your experience with us. We truly appreciate your continued support and look forward to helping you with your future travel plans. Best regards - Hays Travel Christchurch
We went into our local Hays Travel
We went into our local Hays Travel at Christchurch for help with our ESTA on a holiday booked through them.
Cheryl, our Travel Consultant, was excellent and went above and beyond to sort this for us. Thank you Hays Travel.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Hays Travel - Christchurch
Thank you for your kind words and for taking the time to share your experience with us. We truly appreciate your continued support and look forward to helping you with your future travel plans. Best regards - Hays Travel Christchurch
The travel agent was so patient and…
The travel agent was so patient and helpful, she really did go above and beyond. For two days she sat with us for a good 3 hours, we’ve now got an amazing holiday to look forward to. 10 out of 10 to Kayla
31 de agosto de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind words and for taking the time to share your experience with us. We truly appreciate your continued support and look forward to helping you with your future travel plans. Best regards - Hays Travel Christchurch
I had specialised travel requirements…
I had specialised travel requirements to Zambia, and the sales assistant made detailed checks on the available flights and other requirements for me. She was very helpful throughout and nothing was too much trouble. As a result I have made my booking with Hays travel.
17 de agosto de 2025
Respuesta de Hays Travel - Christchurch
Thank you for your kind words and for taking the time to share your experience with us. We truly appreciate your continued support and look forward to helping you with your future travel plans. Best regards - Hays Travel Christchurch
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