Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking pro... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic experience booking our 3rd cruise with Hays Travel. Wouldn't book with anyone else. No hard up sell. Nothing was too much work. Very happy and we will be back. Special thanks to Chloe at Cle... Ver más
La empresa ha respondido
We always book our holidays with Hays travel such friendly staff and we always come away with our ideal holiday would highly recommend Hays travel
La empresa ha respondido
Very knowledgeable and helpful. Didn’t give the hard sell. Was genuinely interested in our holiday requirements. Easy to book.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
69 Victoria Road West, FY5 1AJ, Cleveleys, Reino Unido
- 01253807399
4,9
Excelente
831 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience and managed to get a…
Great experience and managed to get a holiday within our budget
2 de junio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased we could help! XX
John said very good service from Louise…
John said very good service from Louise the manager
2 de junio de 2026
Respuesta de Hays Travel - Cleveleys
We're glad you enjoyed your experience. We appreciate your kind words. XX
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words. We are so pleased to hear that we were able to assist you efficiently. See you soon xx
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words! We are delighted to hear you had such a positive experience with us. Louise xx
Very knowledgeable and helpful
Very knowledgeable and helpful. Didn’t give the hard sell. Was genuinely interested in our holiday requirements. Easy to book.
29 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
We're so pleased you found our team knowledgeable and helpful. We appreciate your kind words about your booking experience :)
Kind Regards
Hays Travel
Recommend Hays travel
We always book our holidays with Hays travel such friendly staff and we always come away with our ideal holiday would highly recommend Hays travel
22 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
We are so pleased you consistently find our staff friendly and always find your ideal holiday with us. We appreciate your recommendation too! Louise xx
Respuesta de Hays Travel - Cleveleys
Hi James, Thankyou so much for leaving us an amazing review. We are so glad you was happy with our service :)
Katie was brilliant
Katie was brilliant, I was a very awkward customer and had her get quite a few different prices for me. She found me some brilliant deals and eventually we settled on Turkey next year. The booking process was so easy, everything done over message as I was in and out of meetings. Nothing was too much trouble. Will definitely be back to book Florida x
28 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Sarah Small,
We are so pleased to hear that Katie provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to hopefully getting Florida booked for you also!
Kind Regards
Hays Travel
Great staff
21 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Hi James - I really enjoyed booking your holiday for you. Thank you for such a lovely review! Sandra x
Lovely helpful young lady
Lovely helpful young lady. Found us a reasonable holiday..when we really had no idea where we wanted to go. Thank you Tegan 😀
26 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
We're so glad Tegan could help you find the perfect holiday, she will be so pleased with this review, thank you :) x
Happy
We found our experience, excellent, Chloe was very professional under a lot pressure and banter from ourselfs we are very happy with the service
25 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
I am so happy to hear you had a great experience, it was a pleasure having you in store! Thank you, Chloe x
Fantastic experience booking our 3rd…
Fantastic experience booking our 3rd cruise with Hays Travel. Wouldn't book with anyone else. No hard up sell. Nothing was too much work. Very happy and we will be back. Special thanks to Chloe at Cleveleys Branch for helping me book our dream cruise.
21 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Hi Laura, Thankyou so much for leaving us such a lovely review! I will make sure this is passed onto Chloe :) xx
I've booked with hays the last 4 years…
I've booked with hays the last 4 years always find the service second to none and extremely friendly
14 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Hi Karen, Thankyou so much for leaving us such a lovely review! We are so happy to hear that you continue to keep coming back to us :) xx
Respuesta de Hays Travel - Cleveleys
customer,
We're so glad you had a positive experience with us! We appreciate your kind words. Louise xx
Fuerteventura holiday booked
Christian was very helpful, and looked at all the different options I wanted for our holiday.
Its a pleasure to be greeted warmly when I go into Hays by all staff
13 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Shirley Mott,
We're so glad we could assist you with your holiday options and that our team provided a warm welcome. Thank you for your kind words!
Kind Regards
Katie xx
Sophia was very helpful and friendly…
Sophia was very helpful and friendly and was able to accommodate the changes I needed for my trip.
12 de mayo de 2026
Respuesta de Hays Travel - Cleveleys
Hazel,
We're so happy to hear that we were able to assist with your trip changes! Thank you for your positive feedback and for recognizing our helpful service.
Kind Regards
Respuesta de Hays Travel - Cleveleys
Thankyou for this lovely review, I will pass this on to Sandra :)
Respuesta de Hays Travel - Cleveleys
Hi Judith, Thank you for the Lovely review - Sandra xx
I can't speak highly enough for the…
I can't speak highly enough for the staff of the Cleveleys branch. We try and deal with Tegan who is by far the best holiday advisor we have ever had. I feel confident we would receive the same level from the other quality staff too. In the past we have used different travel agents, for the past 4 odd years we have used Hays Travel and we will continue. My sincere thanks to Tegan and her colleagues.
30 de abril de 2026
Respuesta de Hays Travel - Cleveleys
Hi Mr Kerwin, Thankyou so much for leaving me and the team such a lovely review!! It is always such a pleasure having you both in store and we are so glad you continue to keep coming back to us :) Thankyou, Tegan xx
The staff are friendly and helpful
The staff are friendly and helpful. The lady I dealt with was excellent.
30 de abril de 2026
Respuesta de Hays Travel - Cleveleys
We appreciate you taking the time to leave us a review for Sandra. We are so glad to hear you were happy with our service :) x
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.