Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... Ver más
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Consulta las opiniones de los clientes
A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advi... Ver más
La empresa ha respondido
Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
La empresa ha respondido
Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
69 Victoria Road West, FY5 1AJ, Cleveleys, Reino Unido
- 01253807399
4,9
Excelente
929 opiniones
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Great service as always
20 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with us. Louise xx
Good information provided in a friendly…
Good information provided in a friendly way. All bases covered. Felt comfortable and reassured as my husband and I are both in our 80s.9
19 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that you felt comfortable and reassured, and that we could provide helpful information. Louise xx
Excellent staff very professional and…
Excellent staff very professional and patient
20 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Hi Val, Thankyou so much for leaving us such a lovely review! We hope to see you again soon :)
Tegan at Cleveleys was brilliant
Tegan at Cleveleys was brilliant. Very confident and extremely knowledgeable. The booking took no time at all - Tegan was so friendly.
18 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you so much for your fantastic feedback for Tegan! She will be so pleased with this :)
Outstanding staff
The staff are outstanding. So helpful, polite and knowledgeable. We always deal with Tegan (Cleveley's branch). This is never an issue with Tegan or staff, they are all so accommodating.
13 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for a lovely review. We always love seeing you in store. Sandra x
fabulous service always
Always get you what you want and need , always friendly and helpful too lovely service
19 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive friendly and helpful service, and that we always meet your needs. xx
Got what we asked for in our package…
Got what we asked for in our package holiday staff helpfully and friendly.
11 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your 5-star review! We are so pleased to hear that our staff was helpful and friendly in arranging your package holiday. xx
Very helpful especially with me being a…
Very helpful especially with me being a single person. We have it harder when we try and book as the holidays are snapped up quicker.
11 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Christin Higgins,
We're so glad we could be helpful! We understand that booking holidays can sometimes be more challenging for single travelers, and we appreciate you sharing your experience.
Kind Regards
Hays Travel
Friendly sales assistant who listened…
Friendly sales assistant who listened to our requests and helped us to choose the appropriate holiday.
Very happy with the service we received.
18 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect holiday :)
As always the Cleveleys branch has…
As always the Cleveleys branch has friendly & very capable staff to make the holiday booking process go smoothly
18 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Patricia,
Thank you for your wonderful review! We are so pleased to hear that our team was friendly and capable in making your holiday booking process smooth. We appreciate your kind words.
Kind Regards
Hays Travel
All our questions were quickly…
All our questions were quickly explained. Good communication. Happy with all the procedure
17 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Hi Diane, Thankyou so much for leaving us such a lovely review! It was a pleasure to see you both again and hopefully see you both again soon :)
Great booking experience
Great booking experience, excellent customer service, and knowledgeable, lovely staff. Will definitely use Hays Travel again.
15 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for the lovely review - we look forward to seeing you again. Sandra
Our recent great service booking with Hays Travel…
Our recent booking with Hays Travel Cleveleys branch was Quick efficient straightforward we got the holiday we wanted all paperwork was done in store and the experience was far less daunting than had I done it all myself on my computer.
8 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for the lovely review, we were happy to get you all sorted! Sandra
Staff pleasant ,ease of booking
15 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for the lovely review - I am pleased we make the booking process easy. Sandra
Yet another holiday booked with the…
Yet another holiday booked with the lovely Sophia, we always have a giggle together, lovely to see her confidence growing each visit i make. Keep up the good work Hays Travel
14 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your wonderful review! We are delighted to hear that you always have such a positive experience with us and appreciate your kind words. We look forward to assisting you with your future travel plans!
Hayes Travel
Hayes Travel
Very easy company to deal with. So much knowledgeable help to book my Norwegian cruise with Ambassador Cruiseline. (Having said that, I would personally be very careful about booking with Ambassador Cruiseline ever again. Ambassador got full payment, my jumper was missed from my private - locked - cabin and Ambassador customer support teams, both onboard and on return will use the points raised for training purposes and to claim the “loss” on my travel insurance. Whoopee-do! Despite follow up correspondence Ambassador have shown no sign of remorse or compensation.). First and last cruise with Ambassador unless they can show some actual customer care but Hayes will be my go-to travel agent from now on. They were local, face-to-face and went the extra mile answering every question I asked. Thank you Tegan.
11 de marzo de 2026
Opinión espontánea
Respuesta de Hays Travel - Cleveleys
Hi Valerie, we are very sorry to hear about your issues with Ambassador. But thankyou for leaving us such a lovely review regarding our service. We hope to see you again soon!
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that you found our service helpful and accommodating. We appreciate you taking the time to leave a review :)
Respuesta de Hays Travel - Cleveleys
Thank you for your lovely review, we are so glad you are happy with our service :)
Short break to Venice
We were initally welcomed by the manager Louise Stafford and the booking was completed in a most efficient manner.
7 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that your booking experience was efficient and welcoming. We appreciate you taking the time to share your positive feedback. Thanks again, Louise xx
A really good personal service
A really good personal service. I felt looked after and it was clear the information we received. Great staff friendly and helpful.
7 de julio de 2026
Respuesta de Hays Travel - Cleveleys
Debbie Hammond,
Thank you so much for your wonderful feedback! We are so pleased to hear that you felt looked after and found our staff friendly and helpful.
Kind Regards
Hays Travel
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