Excellent service as usual. Emma was extremely helpful and patient. She promised to do send us detailed information and did so very quickly. All the staff here in Colchester are courteous and friendy.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Thanks to Chloe who was very efficient in booking my holiday over the phone, always great service & very quick to sort everything out! I can highly recommend the girls at Hays in Colchester!
La empresa ha respondido
We are both in our late 80s and find everyday life so difficult. At Hays travel everything is arranged for us and staff are extremely efficient. We can always rely on Hays.
I popped into Hayes travel with 3 destinations in mind for next years city break with 2 school friends, came out 45 minutes later all booked, (we’re off to Malta) deposit paid, + car park, Holiday ins... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
12 Trinity Square, CO1 1JR, Colchester, Reino Unido
- 01206807925
4,9
Excelente
728 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent friendly service
Excellent friendly service from Chloe would found the holiday we wanted and Olivia who confirmed and took our payment. Both were really helpful and we will be coming back to the Colchester again.
8 de agosto de 2026
Respuesta de Hays Travel - Colchester
Thank you for booking with us and for the 5 stars! It is very much appreciated, we hope to book you again soon!
Mykee is wonderful
Fantastic customer service especially from mykee in the foreign exchange
2 de agosto de 2026
Respuesta de Hays Travel - Colchester
Thank you for your 5* and lovely feedback about Mykee. We are glad he got everything booked for you and we hope to see you in store again soon.
Olivia was fantastic and very patient…
Olivia was fantastic and very patient with me changing bits and eventually found a holiday I was happy with on cost and location but also part planned the next one as well!
7 de agosto de 2026
Respuesta de Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. It was a pleasure getting your holiday all booked for you and we hope to see you in store again soon!
Respuesta de Hays Travel - Colchester
Thank you for the 5 stars! Always a pleasure so get your holidays booked.
Our enquiries were dealt with in a…
Our enquiries were dealt with in a professional knowledgeable manner.
24 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your kind review. We look forward to seeing you in store again soon to book more amazing holidays!
All the staff were very helpful .
26 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your lovely 5* review and for choosing Hays Travel. We look forward to seeing you in store again soon!
Outstanding service from Emma and the team
Hays organised a wonderful holiday in Venice for my fiancée and me. Emma and her team were so helpful, always available if you have any queries, and do such a good job in minimising the stress of going abroad. Thank you Hays!
10 de julio de 2026
Respuesta de Hays Travel - Colchester
You very welcome Colin, I'm glad Dawn and yourself had an amazing time in Venice, we are always here to help arrange your next amazing time.
I popped into Hayes travel
I popped into Hayes travel with 3 destinations in mind for next years city break with 2 school friends, came out 45 minutes later all booked, (we’re off to Malta) deposit paid, + car park, Holiday insurance. It couldn’t have been more easier. Thank you Emma for all your help. I would definitely recommend booking your holiday through Hayes Travel, Colchester. The staff are excellent.
22 de julio de 2026
Respuesta de Hays Travel - Colchester
Hi Cathy, Thank you for such a wonderful review it is always a pleasure to see you in store and to help organise you girl trips
We book with you very frequently and…
We book with you very frequently and are always add us happy with the service
25 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for booking another holiday with us in store, we appreciate your repeat custom and thank you for a lovely 5* review
Very friendly and efficient service…
Very friendly and efficient service could not have done more to help me with what I wanted
25 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. We are glad we were able to get everything booked for you and we look forward to seeing you in store again soon.
It's so fantastic to be able to talk to…
It's so fantastic to be able to talk to helpful people, face to face. The team at Colchester have incredible knowledge and experience
16 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your fantastic review! We are so pleased to hear that our team provided excellent service and that you found their knowledge and experience to be incredible.
Olivia was excellent
Olivia was excellent, she was patient, professional, and nothing was to much trouble for her while we were in Hays Travel.
23 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your wonderful review! We are so pleased to hear that Olivia was patient and professional, making your experience with us so positive.
Great service
Our experience went very smooth. Everything was explained to us and it wasn’t too much trouble to search for a holiday
19 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your kind review, it's our pleasure to help and we look forward to seeing you again soon!
helpfull and informative staff
helpfull and informative staff, took time to go over everything with us made booking our holiday a lot easier and less stressfull
9 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your kind words, it's always our pleasure to help
We have used Emma at Colchester Hays…
We have used Emma at Colchester Hays Travel for years and as usually when booking this year's holiday.
We got an excellent and professional service.
16 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your 5* review and lovey words about Emma. We appreciate your repeat custom and look forward to booking you many more amazing holidays.
Booked 2 holiday's now with Hays and…
7Booked 2 holiday's now with Hays and find them so helpful and friendly.
9 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your 5* review and lovely feedback. We are glad we got everything booked for you and look forward to seeing you in store again soon.
Very helpful staff
Very helpful staff. Very knowledgeable and have booked many holidays with Hays over the last few years.
2 de julio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your lovely 5* review, we appreciate your repeat custom and look forward to booking you many more fabulous holidays.
Respuesta de Hays Travel - Colchester
Thank you for your lovely 5* review and repeat custom. We look forward to seeing you in store again soon to book more amazing holidays!
Always a pleasure talking to the Staff…
Always a pleasure talking to the Staff at Hays Colchester, Thanks to Kayliegh for all the support and assistance.
21 de junio de 2026
Respuesta de Hays Travel - Colchester
Thank you for your repeat custom of the past years, it is always a pleasure to help get your next adventure booked up
My Travel Agent Leyla
My Travel Agent Leyla, was so lovely and knowledgeable. Very quick and efficient. Would highly recommend Hays Travel.
21 de junio de 2026
Respuesta de Hays Travel - Colchester
Thank you for taking the time to complete a lovely review on your consultant Leyla and thank you for booking with us in store
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.