It was easy to book a holiday. The lady who helped us was very knowledgeable and made it straight forward. Everything has been organised to make it a stress free experience. Very happy customer.
La empresa ha respondido
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It was easy to book a holiday. The lady who helped us was very knowledgeable and made it straight forward. Everything has been organised to make it a stress free experience. Very happy customer.
La empresa ha respondido
Usual friendly and efficient service. The staff are always very patient and helpful. Michael dealt with our booking with humour and care. Thanks once again to him and Emma
We are both in our late 80s and find everyday life so difficult. At Hays travel everything is arranged for us and staff are extremely efficient. We can always rely on Hays.
La empresa ha respondido
Thanks to Chloe who was very efficient in booking my holiday over the phone, always great service & very quick to sort everything out! I can highly recommend the girls at Hays in Colchester!
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
12 Trinity Square, CO1 1JR, Colchester, Reino Unido
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Went in for help for a cruise it was booked online has a xmas present for myself and my partner im not a computer person all my cruises have always gone through hays travel as have the travel insurance been purchased there ! I asked for help to complete my on board info on my phone and was told that because I didn't book cruise through hays travel they wouldn't help me .. I have purchased £1000's of pounds worth of cruises through colchester travel agents and dispointed dont even cover how i felt when I left your branch .

Respuesta de Hays Travel - Colchester
Always get excellent professional, knowledgeable one to one service.

Respuesta de Hays Travel - Colchester
Olivia was very helpful. She was able to find the answers to the questions that we posed and emailed the responses. Very efficient.

Respuesta de Hays Travel - Colchester
I cannot praise Hays travel in Colchester highly enough. The staff bend over backwards to help you get the holiday you want, especially Emma who always helps me and my friend to get what we need (as I am disabled) for our holiday.

Respuesta de Hays Travel - Colchester
Emma, the manager, was very knowledgeable and provided a great service and got me a great deal for a weekend trip to Poland at a great price. She also helped by booking us the excursions we wanted to do, making things much easier than trying to book while there. Thanks for a great overall booking experience

Respuesta de Hays Travel - Colchester
Very helpful staff did everything l asked for an everyone was very friendly, a nice experience

Respuesta de Hays Travel - Colchester
Member of staff was excellent and very helpful booking explained very well

Respuesta de Hays Travel - Colchester
Worst holiday abroad ever and all they can say is not are fulity didn’t take in any consideration of hills or nothing so it is your fault if u done your job properly and listen to the customer and not Christmas’s is just an disappointment as well they can get anything right at all don’t bother booking with them unless you want your holiday ruin or Christmas as well now have to wait for a refund as well all they can say not are fulity

Respuesta de Hays Travel - Colchester
I went in to the Colchester branch mainly for information about a trip but ended up booking because Chloe gave us all the information we needed on flights and hotels and made it so easy to book, so we did.

Respuesta de Hays Travel - Colchester
I always get excellent service thats why i AM NOW BOOKING 2028 HOLIDAYS

Respuesta de Hays Travel - Colchester
When I went into find a last minute holiday the young man who served me was wonderful. He took so much time helping me choose the right location and Hotel. He gave good advice and recommendation of the Ibostar here in Madia Tunisia. He was absolutely right. A beautiful hotel with excellent customer service. We have had a wonderful holiday thanks to him, sorry can't remember his name, I think is was Lee.

Respuesta de Hays Travel - Colchester
Thanks, Emma, fantastic advice and service (again)!

Respuesta de Hays Travel - Colchester
Olivia was fantastic. Very helpful and thorough to ensure it was the correct hotel and room we wanted. We’ve used Hays for many years.

Respuesta de Hays Travel - Colchester
Chloe was very friendly and helpful and didn't take long to arrange our holiday and cover everything we required just made it all so easy.We will be booking another one soon.

Respuesta de Hays Travel - Colchester
Very happy with the service and customer friendly staff. Excellent handover from enquiry to booking.
Roll on February

Respuesta de Hays Travel - Colchester
Received excellent customer service from Olivia, who booked our next year's holiday to Cyprus. Olivia was very helpful and professional - could not have wished for more.

Respuesta de Hays Travel - Colchester
Always great helpful service, got to know the staff since Thomas Cook day's 👌👏👏

Respuesta de Hays Travel - Colchester
Catherine and Mykee were both very helpful and helped me book my holiday to Bali and answered all my questions that I had . I would definitely book with Hays again

Respuesta de Hays Travel - Colchester
Very helpful staff, very Informative and answered all our queries.

Respuesta de Hays Travel - Colchester
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