Have used Hays Travel for quite a few years, always been excellent nothing is never too much trouble. They check you in for your flight, complete fast track and organise your currency at preferential... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a... Ver más
La empresa ha respondido
We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Ver más
La empresa ha respondido
Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Reino Unido
- 01492 445024
4,9
Excelente
689 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff in the travel agency are great
The staff in the travel agency are all friendly from the manager Kamal down.
We were dealt with by Justine who listened to our criteria and found us a holiday that met most of our wants, which we booked
16 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Martin,
Thank you for your review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
Tracy very helpful as usual
14 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
To Ian,
Thank you for your continued support in booking here with us at Colwyn Bay
Kind Regards
Hays Travel
Colwyn Bay
saw tracy to book discussed earlier…
saw tracy to book discussed earlier with justine both very helpful and friendly
13 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
To Mr Cope,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and friendly. We appreciate you choosing us and look forward to seeing you again
Kind Regards
Hays Travel Colwyn Bay
Tracey above & beyond as usual fabulous …
Tracey was fabulous as usual couldn’t do enough to help us
5 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Thank you,
Kemal and Team Hays Colwyn Bay
First time customer
The young lady, lilie, was very helpful and knowledgeable the lady next to her offered her support where needed, with excellent advice.
1dt time using your company, up to now cannot fault it.
9 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Good morning Ann,
Thank you so much for leaving a lovely review/words, I will pass your feedback over to Lilie. We look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Friendly helpful advice for the people…
Friendly helpful advice for the people who have a hard time finding the right place to start looking for a holiday.
3 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Good morning Jillian,
Thank you so much for leaving a lovely review - we look forward to welcoming you back into store very soon
Thanks again,
Kemal and Team Hays Colwyn Bay
Very helpful staff
7 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Good Afternoon,
Thank you for your lovely review - we look forward to welcoming you back into branch soon
Kind regards,
Kemal and Team Hays Colwyn Bay
The Staff are always very helpful and…
The Staff are always very helpful and friendly and professional in booking our holidays, recommended for great service
30 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
To Michael,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always helpful, friendly, and professional when booking your holidays. We truly appreciate your recommendation for our great service.
Kind Regards
Hays Travel Colwyn Bay
Very helpful staff,young girl training
Very helpful staff,young girl training, couldn't be more helpful with booking holiday, car parking and renuing holiday insurance with confident,great travel shop ,allways go there for our holidays booking ,staff are great .
4 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Mrs Bartlett,
We are so pleased to hear that our team, especially our young trainee Lillie , provided such excellent service in booking your holiday, car parking, and renewing your insurance. We truly appreciate your loyalty and kind words!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from start to finish
I had a brilliant experience booking my Japan holiday with Hays Travel. A special thank you to Lilie and Christina, who were both amazing throughout the whole process.
They were friendly and professional, taking the time to listen to what I wanted and making sure everything was arranged perfectly. Their knowledge and attention to detail made booking such a special trip feel simple and stress-free.
I really appreciate all the help they gave me, and I’m now so excited for my Japan adventure. I would highly recommend Hays Travel, especially Lilie and Christina, to anyone looking to book a holiday. Thank you both for making the experience such a positive one!
27 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
To Kay,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a brilliant experience booking your Japan holiday. It's fantastic to know that our team was friendly and professional, and that their knowledge and attention to detail made your booking simple and stress-free. We hope you have an amazing adventure!
Kind Regards
Hays Travel Colwyn Bay
Excellent service from all the staff as…
Excellent service from all the staff as ALWAYS , lovely atmosphere and helpful staff , excellent place to go and book a holiday or to find a holiday
4 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
To Gary,
Thank you for your wonderful feedback as always We are so pleased to hear that you consistently receive excellent service and appreciate the lovely atmosphere and helpfulness of all the staff.
Thank You
Hays Travel
Colwyn Bay
Tracey was great at helping us and…
Tracey was great at helping us and sorting out our booking for our first cruise holiday.
2 de agosto de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Tracey
Thank you,
Kemal and Team Hays Colwyn Bay
Always a friendly welcome in store.
Always a friendly welcome in store.
Got cruise we wanted at the advertised price.
Lilie was great and helped us choose a cabin.
Easy process as always
Thank you
31 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Christine,
Thank you for your lovely review - I will pass your comments onto Lilie
Thank you,
Kemal and Team Hays Colwyn Bay
Lilly in Colwyn Bay was very helpful…
Lilly in Colwyn Bay was very helpful and knowledgeable would recommend her to help you choose the right holiday
30 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
To Noella,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was made easier and more enjoyable and will pass it on to Lillie.
Kind Regards
Hays Travel Colwyn Bay
Respuesta de Hays Travel - Colwyn Bay
Hi Allan,
Thank you for your fantastic 5-star review and for taking time out to complete it.
Kind Regards
Hays Travel Colwyn bay
Very polite staff and happy to help and…
Very polite staff and happy to help and make sure the booking goes smoothly. Thankyou!
18 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Katie,
Thank you for your lovely feedback - we appreciate is so much
Thanks again,
Kemal and Team Hays Colwyn Bay
Tracey was very attentive and kept in…
Tracey was very attentive and kept in contact in email and telephone
27 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Good afternoon Catherine,
Thank you so much for your lovely review - I will pass your comments onto Tracey and we look forward to seeing you soon
Thank you,
Kemal and Team Hays Colwyn Bay
Booking holiday went smoothly & Tracy…
Booking holiday went smoothly & Tracy explained things we need to know about,all went well & looking forward to holiday in early 2027. THANK YOU HAYS TRAVEL COLWYN BAY.
15 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Mr Hannah,
We are so pleased to hear that your booking experience was smooth and that everything was explained clearly. We appreciate your kind words and look forward to your holiday!
Kind Regards
Hays Travel
Colwyn bay
Tracey
Latest booking with Hays..
I was dealt with by Tracy!!who was very patient,kind and curteous,very good deal found,,Hays staff are all very pleasent,and helpfull..
13 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Good morning,
Thank you for your lovely review - I will pass your comments onto Tracey who will be made up. We look forward to welcoming you back soon
Thank you,
Kemal and Team Hays Colwyn Bay
Best Jersey Deal
We have booked before with Hays Travel 18 months ago the seervice we received was excellent the alady Tracy went out of her way and got us a great deal
18 de julio de 2026
Respuesta de Hays Travel - Colwyn Bay
Hi Joan,
Thank you so much for your lovely review - I will pass your comments onto Tracey
Thanks again,
Kemal and Team Hays Colwyn Bay
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.