Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly f... Ver más
La empresa ha respondido
There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Ver más
La empresa ha respondido
Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
4 Smithford Way, CV1 1FX, Coventry, Reino Unido
- 02476993855
4,9
Excelente
586 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful
Rachel listened to me and tried her best to get me what I wanted, when I wanted it. However as this was not possible she suggested other places and I accepted practically the first one. I was very happy with the result and hope the holiday lives up to my expectations.
5 de julio de 2025
Respuesta de Hays Travel - Coventry
Thank you for the lovely words I am positive you and the family will have an amazing time Regards Rachael :)
Lovely people very knowledgeable
Lovely people very knowledgeable. Excellent customer service
24 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback Christine, it was a pleasure to book this for you. Katie :)
Sofia from Coventry Branch gave a great…
Sofia from Coventry Branch gave a great service with a smile very polite
24 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you very much Stuart, it was a pleasure to get this booked for you! Sofia :)
Respuesta de Hays Travel - Coventry
Thank you Susan for your lovely review :)
Respuesta de Hays Travel - Coventry
As always Janet it is a pleasure to help you secure your holidays. Rachael :)
Summer Holiday Booking
Katie was very friendly and informative when dealing with my enquiry.
17 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback, it was a pleasure to book this for you Simon! Katie :)
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback!
Respuesta de Hays Travel - Coventry
Thank you for the lovely words :)
The girl on the end of the phone line
3 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you for the kind words :)
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback! Katie :)
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback Bryan :)
Respuesta de Hays Travel - Coventry
Thank you so much for the lovely words these will be passed on to Sofia who helped you on the day regards Rachael :)
Good friendly customer service from…
Good friendly customer service from Paris helped to navigate us too a Shere we wanted to go
28 de mayo de 2025
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback :)
Very impressed.
Have called in previously to collect or enquire about specific brochures, and have always been met by professional and knowledgeable members of staff.
We visited recently to enquire about a tour, which we then booked. Once again, the staff were welcoming, extremely helpful and made our visit an enjoyable experience.
2 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback! :)
Sonia was so helpful and understanding…
Sonia was so helpful and understanding she really made the bookings easy and went above and beyond brilliant customer service
3 de junio de 2025
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback! :)
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback :)
First impression was very good ……
More than happy with the service we received from Chloe she was so helpful and very supportive making our booking ….. we have never booked with Hays before but first impression very good…..
27 de mayo de 2025
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback, this will be passed on to Chloe :)
Respuesta de Hays Travel - Coventry
Thank you so much for your lovely feedback Heidi :)
Great experience
Rachel was very helpful in finding the holiday and getting the right price me and the family great customer service
25 de mayo de 2025
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback :)
The Excellant service i got from the…
The Excellant service i got from the girls at the Coventry branch. Who was smartly dressed in there uniforms. And names are Parris and Sonia was so helpfull and in getting my holiday booked.
20 de mayo de 2025
Respuesta de Hays Travel - Coventry
Thank you for your lovely feedback :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.