We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Ver más
Localización
Cambiar localizaciónK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Ver más
La empresa ha respondido
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Reino Unido
- 01670 897395
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Hays Travel - Cramlington
Thanks for your 5* Review. We pride ourselves on giving you all of the information to make an informed decision when booking your holiday - Have a wonderful trip
Faye.
The young girl who took my booking was…
The young girl who took my booking was very friendly and helpful.
16 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Mrs Gunn,
Thank you so much for your wonderful feedback! We are delighted to hear that Jersey was friendly and helpful during your booking process. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Hastings
Richard was so helpful and kind your…
Richard was so helpful and kind your staff seem genuinely friendly giving amazing service
16 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you so much for your kind review Mrs Mitchell. I hope you have a fantastic holiday and come back to see us again :)
Richard
Very efficient and straightforward…
Very efficient and straightforward service
Friendly staff
16 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Hi Valerie,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service efficient. We look forward to booking you again in the future.
Have a fantastic holiday.
-Jersey
A special thank you to Richey for all…
A special thank you to Richey for all his help.
16 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you so much Claire for your kind review, It's always a pleasure to help with all of your amazing holidays. - Looking forward to hear all about it!
Richey
Richard is a huge asset to Hays Travel
Richard is so helpful, attentive and a huge asset to Hays Travel
16 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you so much for your fantastic review! Its always a pleasure to help with your holidays! :)
Richard
It’s a pleasure to walk into Hays at…
It’s a pleasure to walk into Hays at Cramlington . Staff always pleasant and helpful. I especially like to see Lisa who has always been very helpful and always tries to help as much as possible . Thank you again Lisa
14 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Lisa :)
Ameila is the most amazing agent ive…
Ameila is the most amazing agent ive come across. As regular customer we always strive to reach out to her 1st. Shes friendly and amazing knowledgeable on her subject
15 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
Holiday Planning
Lisa at Hays travel Cramlington is.always very helpful and informative.
6 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Lisa :)
The guys were great at the Cramlington…
The guys were great at the Cramlington branch so knowledgeable of all the holidays and everyone had a smile
14 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
Always very helpful all the staff make…
Always very helpful all the staff make it a very enjoyable experience every time I go in
6 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Lisa :)
Brilliant staff can't do enough to help…
Brilliant staff can't do enough to help you
11 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Amelia :)
We went in the shop with a destination…
We went in the shop with a destination & hotel in mind.But we found the young lady very helpful,polite and patient with us old pensioners.
13 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
Another great city break booked!
We called into our local Hays branch in Cramlington and Richey was very helpful, knowledgeable and polite in finding the exact holiday we were looking for. Very happy 😊. Thank you!
11 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Richey :)
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Faye :)
Called into the Cramlington…
Called into the Cramlington branch,where we me Jersey,who welcomed us all.
She was excellent throughout & answered all of our questions we needed to know.
Tom.W.
11 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
Very helpful rep (Max)
Very helpful rep (Max), told him what our preferences were including location, duration & board. Got exactly what we wanted & we’re very happy with the whole experience especially considering the quote was the best we’ve had.
11 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Max :)
Helpful
I saw a holiday at a really good price. I telephoned Cramlington Hayes branch, I did not catch the ladies name but she booked the holiday for me and was very helpful and friendly.
11 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
Our holiday.
The staff are brilliant and always greet you with a smile and good morning / afternoon plus say our first names as we’re in there often enough.
Nothing was a problem for the staff when we were enquiring about our holiday.
They went through everything in detail for us.
Made sure we booked our seats,
the dates we requested,
The type of holiday we wanted.
They even went through the different options we could have on our holiday.
3 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
Staff were very helpful and made the…
Staff were very helpful and made the booking process easy
10 de agosto de 2026
Respuesta de Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Faye :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.