We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Ver más
Localización
Cambiar localizaciónK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
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Consulta las opiniones de los clientes
Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Ver más
La empresa ha respondido
Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Reino Unido
- 01670 897395
5,0
Excelente
2 mil opiniones
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Bridget was extremely helpful when…
Bridget was extremely helpful when booking my cruise. She explained everything to me as I was nervous because I have never cruised before. Thank you Bridget. You are an asset to hays
21 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're so glad we could assist with your first cruise booking! We hope you have a wonderful trip and look forward to helping you again.
Thanks, Bridget :)
Excellent customer service very…
Excellent customer service very professional and helpful
20 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We appreciate your kind feedback. We are glad we could help.
Thanks, Lisa :)
Make the experience personal and tailor…
Make the experience personal and tailor to our needs. Consider exactly what we like as long standing customers.
19 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We truly appreciate your feedback and loyalty. We are always striving to personalize your experience with us.
Thanks, Max K :)
Respuesta de Hays Travel - Cramlington
We appreciate your kind words. We look forward to seeing you in the future.
Thanks, Faye :)
Good face to face contact thats what we…
Good face to face contact thats what we like as older customers 😀
10 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're glad you appreciate our face-to-face contact! We value your feedback.
Thanks, Jersey :)
Brilliant Service
As always we get brilliant service from Hays.
Thank you Lisa, you are definitely the lady who goes the extra mile.
16 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We truly appreciate your kind words! We are delighted to know we consistently provide excellent service.
Thanks, Lisa :)
We visited the Hays shop in Cramlington…
We visited the Hays shop in Cramlington knowing exactly where we wanted to go and the hotel and got it. Staff very pleasant and helpful got us the best deal possible.
15 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're so glad we could help you find your perfect trip! Thank you for your kind words and positive feedback.
Thanks, Faye :)
Respuesta de Hays Travel - Cramlington
We appreciate your kind words. We are glad our staff was helpful.
Thanks, Faye :)
Very Happy Customer
The staff were very helpful as we knew specifically where we wanted to stay and the dates we wanted to go. They even helped us get a discount on our trip which we were not expecting.
The service is always outstanding and would highly recommend
5 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're happy to hear that our team was very helpful in booking your trip and securing a discount. We appreciate your recommendation and are pleased you found our service outstanding!
Thanks, Debs :)
Very helpful adviser Debs
Very helpful adviser Debs.
She managed all our queries and gave excellent service!
11 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We appreciate you taking the time to share your experience. We are so glad to hear that our service was excellent and helpful for all your queries!
Thanks, Debs :)
Staff knowledge of resorts and…
Staff knowledge of resorts and available accommodation helped to decide.
Always prefer to book in shop as experienced staff guidance is valuable to us…. many thanks !
9 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're so glad to hear that our staff's expertise helped you choose the perfect holiday! We appreciate you booking with us and value your feedback.
Thanks, Faye :)
Holiday booking to Greece
The customer advisor( I think it was Jessica )was very pleasant and friendly and made good suggestions for hotels and travel that we found very helpful.
She made the booking very easy and stress free and didn't hurry us into a decision and answered all our queries and my and we feltconfident to book our holiday
4 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We appreciate you sharing your experience. We're happy to hear that our advisor was pleasant and helpful, making good suggestions for your travel plans. We're glad the booking process was easy and stress-free, and that you felt confident booking your holiday.
Thanks, Jess :)
Respuesta de Hays Travel - Cramlington
We appreciate you taking the time to share your positive experience with our team! We're so glad to hear it.
Thanks, Debs :)
ANOTHER 5 Star from me
ANOTHER 5 Star from me, and another fun adventure booked through the amazing hays travel Cramlington. I booked it with Bridget who did her utmost best to ensure I got the best deal as well as location was good for me :) I absolutely love nothing more than going into this friendly lovely branch I book ALL my trips through Bridget if you don’t already get one booked she’ll go above & beyond for you to ensure all needs are met.
7 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're happy to hear that you had another amazing experience with us! We will make sure to pass along your kind words; it's great to know that our team met all your needs and that you enjoyed your booking experience.
Thanks, Hays Travel Cramlington
A fantastic company.
A fantastic company to deal with, very professional, friendly and helpful staff.
Would not go anywhere else when booking our holidays.
3 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you find our staff professional, friendly, and helpful.
Thanks, Richard :)
Your taken care of as soon as you go…
Your taken care of as soon as you go through the door, they make you feel like family
2 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We are so pleased to hear that you felt cared for and like family as soon as you arrived. Thank you for your wonderful feedback!
Thanks, Max K :)
It’s the first time in years we’ve…
It’s the first time in years we’ve booked through an agent as we usually do it ourselves .
Deb was so down to earth and listened to every thing we wanted and so friendly , there was no pressure to buy and she was so professional knew her job inside out and got us a great deal can’t thank her enough
1 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We appreciate you sharing your experience. We're happy to hear that you found booking with us so easy and that our team member provided such great service. We're glad we could find you a great deal!
Thanks, Debs :)
Brilliant service …
Travel assistant was very professional and pleasant. All arrangements completed without any problems. Will definitely use this company again.
1 de mayo de 2026
Respuesta de Hays Travel - Cramlington
We're so glad to hear that our travel assistant was professional and pleasant! It's wonderful that all arrangements were completed without issues. We appreciate your intention to use our company again.
Thanks, Lisa :)
Respuesta de Hays Travel - Cramlington
We appreciate you sharing your positive experience with us. We are so happy to hear that you found our service helpful and good.
Thanks, Richard :)
The customer advisor Jersey helped my…
The customer advisor Jersey helped my wife and I select our holiday very pleasantly and professionally, thank you.
29 de abril de 2026
Respuesta de Hays Travel - Cramlington
We're happy to hear that our advisor provided you with pleasant and professional service when selecting your holiday. Thank you for your positive feedback.
Thanks, Jersey :)
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