Hays Travel - Crook Opiniones 

856
TrustScore: 5 sobre 5

5,0

10 Hope Street, DL15 9HS Crook, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought. The gentleman helped with finding another that was more to our budget. Could not... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so muc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

856 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(856)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and great price

Great service and great price

30 de abril de 2026
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Respuesta de Hays Travel - Crook

We appreciate your kind feedback; we are so happy you found our service and price to be great.

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Staff were very friendly and helpful…

Staff were very friendly and helpful offering advice

19 de abril de 2026
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Respuesta de Hays Travel - Crook

Stephen Dawson,

We appreciate you sharing your experience with us. We are so happy to hear that our staff were friendly and helpful!

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

25 de abril de 2026
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Respuesta de Hays Travel - Crook

Thank you for leaving such kind feedback, I will pass this onto Lorraine when shes next in the office.

Thanks Chelsey :)

Valorada con 5 estrellas sobre 5

Chelsey booked my latest holiday for…

Chelsey booked my latest holiday for me , super helpful and got me a great deal on parking . I always come here to book my breaks away as the service is always first class. Lovely bunch of staff

23 de abril de 2026
Logotipo de Hays Travel - Crook

Respuesta de Hays Travel - Crook

Hi Hazel,

We're so happy to hear that your booking experience was super helpful and that you got a great deal. It's great to know you appreciate our first-class service!

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Always receive great efficient service

Always receive great efficient service

23 de abril de 2026
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Respuesta de Hays Travel - Crook

Hi Mr & Mrs Haggerstone,

We are happy to hear that you consistently receive great, efficient service from us. We appreciate your positive feedback and thank you!

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Listened

Listened, supportive and helpful
Very pleased with their help and guidance, nothing was a problem😊

22 de abril de 2026
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Respuesta de Hays Travel - Crook

Hi Leslie,

We're so pleased we could provide supportive guidance and assistance, ensuring everything was smooth for you. Thank you for your 5-star review!

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Helpful recommendations

Helpful recommendations, supplied all the details we needed. Friendly service.

19 de abril de 2026
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Respuesta de Hays Travel - Crook

Hi Sebastian,

We appreciate your positive feedback and are happy that our recommendations and service met your needs. Thank you for taking the time to share.

Kind Regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Crook Branch Chelsea

Was see by Chelsea in the Crook branch. Very helpful. Listen to exactly what wanted n sorted us out. Very friendly n nothing was a bother..

16 de abril de 2026
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Respuesta de Hays Travel - Crook

Donna,

We appreciate you taking the time to share your experience. We are so happy to hear that you found our service helpful, friendly, and attentive to your needs.

Thanks, Chelsey x

Valorada con 5 estrellas sobre 5

Happy staff taking care to do the…

Happy staff taking care to do the booking I requested

31 de marzo de 2026
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Respuesta de Hays Travel - Crook

Helen ,

We appreciate your kind words and are so glad our staff provided the booking experience you requested. Thank you for your review.

Kind regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Thank you

Thank you Chelsey, very organised and efficient.

1 de abril de 2026
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Respuesta de Hays Travel - Crook

Thank you for taking the time to leave lovely feedback. Im sure your going to have an amazing time away :)

Thanks Chelsey

Valorada con 5 estrellas sobre 5

Always great service at crook hays…

Always great service at crook hays travel we wouldn't book anywhere else

29 de marzo de 2026
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Respuesta de Hays Travel - Crook

Thank you for taking the time to leave such kind feedback, I will pass your comments onto Lillie for you :)

Thanks Chelsey

Valorada con 5 estrellas sobre 5

Great staff

Once again I was looked after from start to finish and getting currency and getting my travel money card sorted was all done for me. I must say all the staff in this shop are secpnd to none , i'll be back again

25 de marzo de 2026
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Respuesta de Hays Travel - Crook

Thank you for your lovely feedback Jacki, I know your going to have an amazing holiday and I will pass your comments to Georgia for you :)

Thanks Chelsey

Valorada con 5 estrellas sobre 5

Great service as always and best price

Great service as always and best price. Lovely friendly staff.

24 de marzo de 2026
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Respuesta de Hays Travel - Crook

Thank you for your lovely feedback Dawn, I will pass your comments onto Lorraine for you :)

Thanks Chelsey

Valorada con 5 estrellas sobre 5

Declan was very helpful and help us…

Declan was very helpful and help us find a great holiday

22 de marzo de 2026
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Respuesta de Hays Travel - Crook

Thanks for your kind feedback Kate, It was a pleasure booking your holiday and we look forward to speaking to you again :)

Thanks Declan

Valorada con 5 estrellas sobre 5

Callum was really helpful and explored…

Callum was really helpful and explored different options for us . Thank you

21 de marzo de 2026
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Respuesta de Hays Travel - Crook

Thank you for your comments Helen, I know your going to have a brilliant time :)

Thanks Chelsey

Valorada con 5 estrellas sobre 5

Very experience staff even booked my…

Very experience staff even booked my car into airport parking

14 de marzo de 2026
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Respuesta de Hays Travel - Crook

John Ovington,

We're glad you found our staff experienced and helpful with your airport parking. Thank you for your positive feedback!

Kind regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Booking experience was very…

Booking experience was very professional, he looked at numerous options and was very helpful at all times. Thankyou for a great service.

14 de marzo de 2026
Logotipo de Hays Travel - Crook

Respuesta de Hays Travel - Crook

Hi Vicky,

We appreciate you sharing your booking experience with us and are so glad that our service was helpful and professional. Thank you for your high rating!

Kind regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Declan was excellent

Declan was excellent, superb customer service

19 de marzo de 2026
Logotipo de Hays Travel - Crook

Respuesta de Hays Travel - Crook

Hey Angela,

We appreciate you sharing your positive experience with us! It is great to hear you received excellent customer service.

Kind regards
Hays Travel Crook

Valorada con 5 estrellas sobre 5

Benidorm for starters!

I have used the Crook branch on several occasions now and the excellent quality of service is always consistent. On this latest visit the staff member, Lorraine, was very pleasant, attentive, and patient and did her utmost to meet my needs. Not only has my immediate requirements been achieved but process is under way for additional plans.

15 de marzo de 2026
Logotipo de Hays Travel - Crook

Respuesta de Hays Travel - Crook

Thank you so much for taking the time to leave some lovely feedback. It was a pleasure to book your holiday for both of you. We will see you again soon for your next one :)

Thanks
Lorraine

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