Hays Travel - Deal Opiniones 

676
TrustScore: 5 sobre 5

4,9

62 High Street, CT14 6HE Deal, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information abou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

676 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(676)

119.953 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 3 estrellas sobre 5

We often travel with P&O cruising and…

We often travel with P&O cruising and the manager told us if we see her she can give us a discount. We didn’t get a discount this time because the manager is on holiday when I asked the person helping this she said they haven’t got a manager only the manager on holiday so I didn’t get my discount and I’m not pleased about that

31 de mayo de 2026
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Respuesta de Hays Travel - Deal

Dear Mr Neville,

Thank you for taking the time to share your experience with us.

Unfortunately, our Branch Manager was on her scheduled day off, and as a result we were unable to obtain authorisation for the discount at that time.

We appreciate your loyalty and would like to thank you for choosing Hays Travel. We value your continued custom and hope to assist you again in the future.

Kind regards,
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Millie is exceptionally great to book…

Millie is exceptionally great to book with .
Understanding your requirements.
Listens and works hard to find you the best deals.

7 de junio de 2026
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Respuesta de Hays Travel - Deal

Emma,

We're so happy to hear we understood your needs and found great deals. We truly appreciate your kind words!

Kind Regards
Hays Travel Deal

Valorada con 4 estrellas sobre 5

Very Professional

Millie was very professional and friendly and listened to our requirements.
She searched for the best options and manage to get us in the hotel we wanted.

6 de junio de 2026
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Respuesta de Hays Travel - Deal

Gareth Ivory,

We're so pleased to hear about your positive experience! Thank you for sharing your kind words; we truly appreciate your feedback.

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Roxie superb polite v profesional keen…

Roxie superb polite v profesional keen to understand all my wants. Left the store v happy

2 de junio de 2026
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David,

Thank you for your wonderful review! We are so pleased to hear you had a great experience with us.

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Happy experience with Hays Travel

Our travel agent Daisy was very professional in all aspects of our booking. She was a very pleasant young g lady and helped to complete our booking on a cruise.

24 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you so much for your kind words and for booking with me at Hays Travel. I hope you have a lovely time on your cruise and I can't wait to hear all about it!
Best wishes,
Daisy :)

Valorada con 4 estrellas sobre 5

.Sue holiday

Good service but really understaffed. Only two girls doing everything,nevertheless they did a great job.

28 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you so much for taking the time to leave a review! We really appreciate the kind words and feedback. We hope you have a lovely holiday!
Best wishes,
Roxie :)

Valorada con 5 estrellas sobre 5

Have used Hays Travel in Deal on many…

Have used Hays Travel in Deal on many occasions.
Daisy is a consummate professional who knows her job and nothing is too much trouble when booking a holiday. Thank you Daisy for yet another perfect great experience.

31 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you for your kind words and for booking with me at Hays Travel. It is always a pleasure to see you both. Thank you for your continued trust and loyalty.
Best wishes,
Daisy :)

Valorada con 4 estrellas sobre 5

A very special holiday booking.

This was our first experience of visiting Hays to organise a special holiday for 2027. We chose a river cruise, and were assisted by Roxie. She was extremely thorough, and the whole experience, culminating in the confirmation of our booking, was a real pleasure.

29 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you so much for your kind words and for booking with us at Hays Travel. We hope you have a wonderful holiday!
Best wishes,
Roxie :)

Valorada con 4 estrellas sobre 5

No complaints service was good

No complaints service was good

22 de mayo de 2026
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Andrew,

We're glad you enjoyed your experience. Thank you for your feedback!

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Millie was helpful

Millie was helpful, knowledgable and a lovely person to deal with. She was just as excited as we are for our holiday. Would highly recommend.

24 de mayo de 2026
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Nikki,

We're so pleased to hear our colleague made your holiday booking experience enjoyable and exciting! Thank you for your kind words.

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Booked our cruise holiday with Sophie

Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information about the ports we would be visiting. Would have no hesitation booking with her again. Would highly recommend. Thank you for your wonderful service.

16 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,

Thank you for your wonderful review and for booking with us at Hays Travel! We are so pleased to hear about your positive experience with us. We appreciate your kind words and we hope you have an amazing time!

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Service was exceptional

Service was exceptional. Fully engaged,helpful and professional.

22 de mayo de 2026
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Respuesta de Hays Travel - Deal

Malcolm,

Thank you for booking with us at Hays Travel! We're so glad you had a great experience! We appreciate your kind words.

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

I always have the best service and…

I always have the best service and feedback from Hays Travels in Deal kent never to much trouble infact MILLIE one of the girls I’ve Dealt with for years now and she is the nicest person I’ve ever met EXCELLENT 🤗

15 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
We are so happy to hear you consistently receive excellent service! We appreciate your kind words and loyalty. Thank you for your very kind review!
Kind Regards
Millie

Valorada con 5 estrellas sobre 5

Very good guidance and help with booking

Very good guidance and help with booking

6 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,

Thank you for booking with us at Hays Travel! We appreciate your kind words and we are so happy to hear that we were helpful with your booking and provided good guidance.

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Sophie the manager she always goes…

Sophie the manager she always goes above and beyond to find us the perfect destination, researching before she presents it to us. Always makes sure that we get value for money. She’s also a great asset to the store in our opinion

12 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,

Thank you for your lovely review and for booking with us at Hays Travel! We hope you have a lovely holiday :)

Kind Regards
Hays Travel Deal

Valorada con 5 estrellas sobre 5

The staff listened to what you wanted…

The staff listened to what you wanted and were efficient in booking the holiday. They checked everything was ok before confirmation

12 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,

Thank you for booking with us at Hays Travel and your lovely review! We hope you have a lovely time away :)

Best Wishes,
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Good Holiday booking

Very helpfull nothhng to much trouble explained every detail of the booking and checked we were happy with everything

7 de mayo de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you for your lovely review and for booking with us at Hays Travel. We hope you both have a lovely time away!
Best wishes,
Hays Travel Deal

Valorada con 5 estrellas sobre 5

Winter holidays

My visit to Hays travel was a great experience
Sophie welcome us and with her experience and knowledge we were able to turn our ideas into a reality

30 de abril de 2026
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Respuesta de Hays Travel - Deal

Hello,
Thank you for your lovely review and for booking with us at Hays Travel!
We are so glad to hear we turned your ideas in reality and we hope you have the best time!
Best wishes,
Hays Travel Deal

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