Hays Travel - Deal Opiniones 

676
TrustScore: 5 sobre 5

4,9

62 High Street, CT14 6HE Deal, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... Ver más

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Valorada con 5 estrellas sobre 5

A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information abou... Ver más

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Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

676 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(676)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Booking

Helpful member of staff

23 de octubre de 2025
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Thank you so much for taking the time to review our store!

I hope you have a lovely holiday!

Best wishes,
Lauren :)

Valorada con 5 estrellas sobre 5

The Agent at Hayes Travel was extremely…

The Agent at Hayes Travel was extremely polite, cheerful and very knowelgeable about the product she was selling

11 de octubre de 2025
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Thank you so much for your lovely review and for booking with me at Hays Travel!

I hope you have an amazing time!

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

Fabulously knowledgeable agent.

Fabulously knowledgeable agent.
I knew where I wanted to go, roughly when I wanted to go and what hotel I wanted and unlike a previous other travel agent I had been to, I was easily booked into the best option for us!

18 de octubre de 2025
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Thank you so much for your lovely review and for booking with me at Hays Travel!

I hope you have an amazing time!

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

Clear and helpful

The guidance was very clear and informative and Sophie was able to meet all our requirements. She made sure that we were happy with all our choices. She was very helpful and professional throughout making it an easy process.

25 de octubre de 2025
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Thank you so much for your lovely review and for booking with me at Hays Travel!

I hope you have an amazing time!

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

Sofie is excellent and fully…

Sofie is excellent and fully understands our requirements.

21 de octubre de 2025
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Thank you so much for your lovely review and for booking with me at Hays Travel!

It is always such a pleasure talking to you both and booking your holidays.

I hope you have an amazing time!

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

this was a last minute holiday to meet friends

this was a last minute holiday to meet up with friends and your staff were VERY helpful and got onto the same flight as our friends that booked some time ag o every thing went very fine Hotel good so very pleased with your service and all the help from millie at Deal she was so very helpful

2 de septiembre de 2025
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Thank you so much for taking the time to review our store , we love to hear your feedback!

I hope you have a lovely holiday!

Best wishes,
Millie :)

Valorada con 5 estrellas sobre 5

Nothing was too much trouble. Recommend.

Lauren made an effort to find us a really good deal where and when we wanted to stay. She found several to choose from and we got various add ins which we hadn’t expected. Nothing was too much trouble. Highly recommend.

18 de octubre de 2025
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Thank you so much for taking the time to review our store , we love to hear your feedback!

I hope you have a lovely holiday!

Best wishes,
Lauren :)

Valorada con 5 estrellas sobre 5

Lauren was very helpful

Lauren was very helpful, very knowledgeable, anything she was unsure of she found if for me, made numerous calls to Ingram’s in order to secure my trip to finkand

14 de octubre de 2025
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Thank you so much for your lovely review :)
We would love to hear your feedback on the holiday!

Best wishes,
Lauren

Valorada con 5 estrellas sobre 5

We gave our preference of destination…

We gave our preference of destination and the operator was giving us the options for our trip .very helpful and friendly .

14 de octubre de 2025
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Thank you so much for taking the time to review our store , we love to hear your feedback!

I hope you have a lovely holiday!

Best wishes,
Sophie :)

Valorada con 5 estrellas sobre 5

Daisy who looked after us was very…

Daisy who looked after us was very helpful and efficient. Do think that closing for lunch should not happen when you have 4 staff working.

11 de octubre de 2025
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Hello,
Thank you for taking the time to leave a lovely review, we really appreciate the feedback!
It really was such a pleasure securing the holiday for you.
I know it may seem that we had enough staff in, however there were only two sales consultants in. One was an apprentice who can not be left on her own at the moment and the other lady is foreign exchange only. This would have meant that only one travel consultant was on the floor at a busy time.
Best wishes,
Daisy :)

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Staff very helpful and knowledgable. Would highly recommend.

11 de octubre de 2025
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Respuesta de Hays Travel - Deal

Thank you so much for taking the time to review our store , we love to hear your feedback!

I hope you have a lovely holiday!

Best wishes,
Millie :)

Valorada con 5 estrellas sobre 5

Always a fantastic experience booking…

Always a fantastic experience booking with Hayes, amazing staff, friendly and always help 100%

4 de octubre de 2025
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Thank you so much for your lovely review and for booking with me at Hays Travel!

I hope you have an amazing time!

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

Much needed Greek holiday

We went in last week for looking for a holiday on the Greek islands to fit our needs. We were shown all the possibilities. With help of your travel agent we booked yesterday.

4 de octubre de 2025
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Hello,
Thank you for taking the time to leave a lovely review, we really appreciate the feedback!
It really was such a pleasure securing the holiday for you all.
Best wishes,
Daisy :)

Valorada con 5 estrellas sobre 5

Hays Travel 👌 BEST.

Hays Travel. In Deal Kent. Always very helpful and excellent service. Also got Travel money 💰 best rate thanks. Future holidays will not go anywhere else.

3 de octubre de 2025
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Thank you so much Albert for your lovely review and your loyalty :)
We love to hear your feedback!

Best wishes,
Lauren

Valorada con 5 estrellas sobre 5

We went in for a trip to turkey but…

We went in for a trip to turkey but couldn’t find anything that suited us , so just said we’d like a cruise if you can find one in September, and just like that , we got just what we wanted and more x we’ve had a brilliant holiday x thank you

19 de septiembre de 2025
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Thank you so much Stephanie for your lovely review! We love to hear your feedback!

I'm so glad you had a brilliant time!

Best wishes,
Lauren

Valorada con 5 estrellas sobre 5

Friendly and efficient service

14 de septiembre de 2025
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Respuesta de Hays Travel - Deal

Good morning,

Thank you so much for your lovely review and for booking with me at Hays Travel!

I am glad we got you your dream holiday and I hope you have an amazing time!

Best Wishes, Sophie :)

Best Wishes, Sophie :)

Valorada con 5 estrellas sobre 5

Booking Changed

Both Millie and Daisy were very helpful, despite me having to change our cruise the next day (my fault). I've lived in Deal for just over a year, and this is the second booking I have made. This is a good travel agent.

16 de septiembre de 2025
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Respuesta de Hays Travel - Deal

Thank you so much for taking the time to review our store , we love to hear your feedback!

I hope you have a lovely holiday and I am so glad we managed to get you on another cruise!

Best wishes,
Millie and Daisy :)

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