Hays Travel - Don Bircham Travel Opiniones 

631
TrustScore: 5 sobre 5

4,9

The Cross 4-5, CH7 1ER Mold, Wales, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Cross 4-5, CH7 1ER, Mold, Wales, Reino Unido

  • 01352 757000

4,9

Excelente

TrustScore: 5 sobre 5

631 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(631)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

We can’t recommend Lydia highly enough. From start to finish she was so helpful, friendly, and professional, making the whole booking process completely stress-free. She took the time to understand exactly what we wanted and found us the perfect holiday, answering every question quickly and clearly. Nothing was too much trouble, and her attention to detail and genuine care really stood out. Thank you, Lydia, for making our travel plans so easy and exciting ,we’ll definitely be booking with you again!

10 de enero de 2026
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you so much for leaving such a lovely review! You have a lovely holiday planned and I'm sure you will both have a wonderful time.

See you soon,
Lydia

Hays Travel

Valorada con 5 estrellas sobre 5

Another holiday booked with Laura M

Another holiday booked with Laura M. Very easy and straightforward.

16 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

We're happy to hear that your booking experience was easy and straightforward. Thank you for your positive feedback; it means a lot to us.

Valorada con 5 estrellas sobre 5

Our first cruise

We received a Hayes’ flyer about a cruise for 2027. It looked very interesting, we have never been on a cruise holiday before. So whilst in Mold we popped in to the Hayes office. Lydia is personable, so very pleasant and assisted us with comprehensive information, she was exceptionally knowledgeable and advised us about every aspect of booking a cruise holiday. We feel confident we have made a good choice for our first cruise holiday - thanks to Lydia. We believe Lydia is a huge asset to your company.

13 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased that you found our service to be of high quality and are confident that Lydia has found you the right holiday. We look forward to assisting you on many more holidays in the future

Valorada con 5 estrellas sobre 5

Laura M is fantastic this is now the…

Laura M is fantastic this is now the 4th time we have come back to book a holiday. So helpful and supportive. Nothing is a problem for her what so ever. Fantastic customer service.

11 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you so much Vicky for the lovely review. It's always my pleasure to help you both find a fabulous deal, you're going to love Morocco! Speak soon :)

Valorada con 5 estrellas sobre 5

Debbie Hays mold

Debbie Hays mold is all ways very helpful and makes booking your holiday a pleasent experience

11 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

We appreciate you taking time to leave a review! We are so glad that we could provide you with a pleasant experience when booking your holiday. We will pass this on to Debbie. Many thanks :D

Valorada con 5 estrellas sobre 5

Egypt holiday

My great experience was because of Emma who I always try to see as we have been dealing with one another for many years and she knows what I want from a holiday, and always never fails to get me the best deal. I would never use any other travel agents. All staff in Mold are very friendly and efficient.

11 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you Anne for again booking with us here in Mold . We appreciate your loyalty and as you know we are all here to help you in any way

Valorada con 5 estrellas sobre 5

Good knowledge

Good knowledge, quick and efficient

4 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you so much for your review. It was my pleasure to book your upcoming trip and I look forward to seeing you soon!

Valorada con 5 estrellas sobre 5

Excellent service from Hays

Excellent service from happy, smiling ladies

11 de enero de 2026
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

We appreciate your kind words! It is wonderful to know that you received excellent service from our lovely team.

Valorada con 5 estrellas sobre 5

Kat made it easy for us to get the…

Kate made it easy for us to get the hotel and destination we wanted and did everything we asked for faultlessly thankyiu

9 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for your lovely feedback, we're so happy we could help you book the hotel and destination you wanted. Thank you for booking with us. :)

Valorada con 5 estrellas sobre 5

Lydia was very helpful with a wide…

Lydia was very helpful with a wide range of knowledge about our holiday destination. Definitely go back again.

4 de enero de 2026
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Hi Wendy, Thank you so much for leaving such a lovely review it was lovely to meet you both! Take care, Lydia :)

Valorada con 5 estrellas sobre 5

Impromptu holiday booking.

We had decided to book a holiday ,and called into the shop. Chris warmly welcomed us and gladly advised re holiday. We had no set countries but Chris advised and we booked to go to Crete. Chris had personally experience the hotel and we were sold . Thank you Chris so excited .

5 de enero de 2026
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Hi Diane & Colin, it was again my pleasure to assist with your plans . You can now look forward to the delights of Crete & experiencing all the history it offers

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff

1 de enero de 2026
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We were really pleased to manage to find you a suitable holiday to Sidari and hope you have a wonderful time!!
We look forward to assisting you on future trips away!

Valorada con 5 estrellas sobre 5

Holiday booked with confidence!

Jane was very helpful and patient with us as we looked at lots of different hotels and flight dates she also saved us from a potential problem with the hotel we initially chose by reading the fine print carefully -building work planned! It was much easier than booking it ourselves, I feel more confidence about not making any mistakes which could make the holiday less fun and also great payment options. Its also easy to visit Hays in the centre of Mold and I got my travel insurance really quickly as well. Looking forward to my holiday now!

30 de diciembre de 2025
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. We are so pleased that you value our expertise and were happy that we took the time to look at all the different options available to you
We look forward to assisting you on future trips!!

Valorada con 5 estrellas sobre 5

Friendly staff.

Friendly staff.
Nothing too much trouble.

5 de diciembre de 2025
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank You for booking your holiday with us again it was lovely to see you both.

Valorada con 5 estrellas sobre 5

The Mold Office was extremely professional and helpful

Lydia in the Mold Office was extremely professional and helpful.She took the time to explore options for my chosen holiday and explained every detail.
The option booked fitted all of my needs and I felt a valued client.

1 de diciembre de 2025
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you very much for writing such a kind review, and also for booking with us again! Your loyalty is greatly appreciated. Take care and see you soon, Lydia.

Valorada con 5 estrellas sobre 5

From start to finish first class…

From start to finish first class service Nothing too much trouble

2 de diciembre de 2025
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback. See you soon!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. So helpful

29 de noviembre de 2025
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you Sandra, it was my pleasure to look after you both & secure the best suited itinerary . I know you will enjoy your forthcoming sailing

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very helpfull . Knowledge of country and of picking best hotels suited to us all. Would not use anyone else for booking and for ordering currency .

20 de noviembre de 2025
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Respuesta de Hays Travel - Don Bircham Travel

Thank you very much for leaving us such a lovely review! We really do appreciate your loyalty.

Valorada con 5 estrellas sobre 5

Booking my holiday

The staff at Mold were very helpful in the process of booking my holiday.

3 de diciembre de 2024
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you for your lovely review! It was our pleasure to look after your holiday, and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Hays travel as always were very helpful…

Hays travel as always were very helpful throughout my holiday booking. Very thorough with checking flight times and availability. Thank you once again.

12 de noviembre de 2025
Logotipo de Hays Travel - Don Bircham Travel

Respuesta de Hays Travel - Don Bircham Travel

Thank you taking the time to leave your kind review. It is always a pleasure to help book your wonderful holidays and are so pleased you to chose to book with us yet again

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