Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... Ver más
La empresa ha respondido
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... Ver más
La empresa ha respondido
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... Ver más
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
26 South Street, DT1 1BY, Dorchester, Reino Unido
- 01305 266061
4,9
Excelente
689 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Listened to what I was looking for in a…
Listened to what I was looking for in a holiday and found the perfect one. Great service Shannon!
23 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Good afternoon Brenda, Thank you so much for your lovely Review!! I enjoyed looking and getting your Japan holiday sorted it was a pleasure! :) - Shannon
Knowledgeable and friendly staff
23 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your kind words :)
Very helpful staff.
Very helpful staff who make a real effort to find the best holiday and value for money.
This is the second cruise we've booked with Hays in Dorchester and the first was excellent hence returning.
29 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for taking the time to leave your feedback :)
We are pleased that we got this confirmed for you and hope you look forward to it :)
Georgina was very professional and…
Georgina was very professional and helpful throughout our visit to the shop in assisting us booking flights for our trip at Christmas. Would recommend your travel company as feel like your staff are very friendly and knowledgeable. Thank you 🙏
28 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you so much for taking the time to leave your kind words :)
It was my pleasure to get this booked for you , and I hope you enjoy your time away :)
Very friendly & helpful.
26 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Hi Julia, thank you for this lovely review. I am glad i could get your family holiday sorted! :)
Great to have someone else do the hard work. Lots of information and tips given in a friendly environment.
Really useful advice on how to pick suitable ship and cabin from an agent who has experienced the trip. Very friendly and helpful agent who made booking experience informative and easy.
22 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Hi Deborah, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Excellent service as usual.
21 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Hi Mike, thank you for this lovely review. I am glad i could get this sorted for you! :)
Megan was a fantastic support to us in…
Megan was a fantastic support to us in organising a trip to New York next winter. She was kind, professional and informative.
12 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your very kind review! It was a pleasure getting your trip put together. Megan x
Thank you to all Hays.
I find it easier to book through Hays travel. So helpful.
11 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Hi Marie, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Respuesta de Hays Travel - Dorchester
Hi Jacqueline, thank you for this lovely review. I a glad we could get your holiday sorted! :)
Best service
Best service, helpful, friendly, looked after.
Gave me the best deal
18 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your kind review! See you soon, best wishes, Megan :)
Respuesta de Hays Travel - Dorchester
Hi Thonanphat, thank you for this lovely review. I am glad i could get your insurance sorted! :)
Respuesta de Hays Travel - Dorchester
Thank you for taking the time to leave your kind words.
It has been a pleasure to book this wonderful trip for you :)
Helpful informative
8 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for taking the time to leave your kind feedback :)
We are glad you found our staff in store helpful and we are pleased to have sorted your holiday :)
Respuesta de Hays Travel - Dorchester
Thank you for your lovely feedback ! I hope you have the best time when you go to Tenerife- Tamera :)
Excellent info and service as always
28 de octubre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your lovely feedback ! I hope you have the best time away in Fuerteventura !! and cant wait to hear about it when you get home - Tamera :)
Great staff at Dorchester Branch
The total commitment of the member of staff who served us. She ensured we were fully appraised of what was available to meet our holiday wished.
2 de noviembre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your lovely feedback ! I'm sure you will have the best time on your cruise, I cant wait to hear about it when you get back :) - Tamera
First Class Service!
I visited Hays Travel in Dorchester and was welcomed by the staff. Shannon introduced herself, and I sat down to discuss my travel plans. She was thorough, professional and dealt with every aspect of my plans, including seat allocation, airport lounges and car parking. I am a seasoned traveller and was very impressed with the service provided and input from staff who had visited my destination. Hays Travel has gained a new customer, and I would highly recommend visiting this branch!
24 de octubre de 2025
Respuesta de Hays Travel - Dorchester
Good Morning Kevin , Thank you so much for your lovely review! , It was a real pleasure chatting to you and getting your trip booked :) - Shannon.
Very helpful and efficient
Very helpful and efficient. Answered all questions and sought more information if necessary.
22 de octubre de 2025
Respuesta de Hays Travel - Dorchester
Thank you for your review, it was a pleasure getting your cruise booked. Best wishes, Megan :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.