Hays Travel - Downham Market Opiniones 

700
TrustScore: 5 sobre 5

5,0

Ground Floor, Unit 10 Wales Court, PE38 9JZ Downham Market, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A wonderful experience overall. Millie talked us through all our options and helped us to book next year’s holiday; she also supported my daughter with her options for booking a first solo adult trip.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I like to deal with a person who has the experience and expertise to ensure my trips are as smooth and enjoyable as possible and are at the end of the phone if there are any problems. I have used my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again the staff at Hays Travel were excellent. This time it was Cheryl who sorted our holiday out for us. She was able to source several different holidays which met our requirements. At no po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cheryl was a model of patience when organising my flights for a party of 7 travelling to Shetland. I was very impressed and delighted to receive all the necessary paperwork so promptly. Thank you.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Ground Floor, Unit 10 Wales Court, PE38 9JZ, Downham Market, Reino Unido

  • 01366 383724

5,0

Excelente

TrustScore: 5 sobre 5

700 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(700)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always a pleasure to book a holiday at…

Always a pleasure to book a holiday at Hays. They do everything for us from booking the holiday to the car park. Nothing too much trouble.

19 de agosto de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your lovely kind review , it was a pleasure assisting with your holiday arrangements.
Gemma

Valorada con 5 estrellas sobre 5

We always travel with hays because we…

We always travel with hays because we have exceptional service from Gemma in downhamarket
All the staff there are very special

8 de agosto de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your very kind review, it is always a pleasure assisting you with your holidays. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Millie was really helpful and provided…

Millie was really helpful and provided all the information we needed to choose the ideal holiday. Patient and friendly.

It would have been easier if your shop in Downham accepted contactless payments though. Maybe next time 🤞😁.

2 de agosto de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Thank you for your feedback with regards to apple pay, we have forwarded this on to head office. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

3 de agosto de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Emily

Valorada con 5 estrellas sobre 5

Emily was knowledgeable and efficient…

Emily was knowledgeable and efficient on helping us to book our holiday. We returned to this branch as our last experience was also very positive. She is polite and helpful credit to your company.

28 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Emily

Valorada con 5 estrellas sobre 5

Very welcoming

Very welcoming, discussed where we were potentially looking to go and found hotel we had already looked at online x

17 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie

Valorada con 5 estrellas sobre 5

It was great booking our holiday again…

It was great booking our holiday again with Hays have always had a brilliant holiday with them and they do look after you with everything

25 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Excellent service

I usually book my holiday independently but as I am travelling alone for the first time I wanted a bit more support. I first went in and spoke with Cheryl who tailored my needs and found me three options. I went home and did a bit more research and decided on one, then rang and spoke to Emily who booked it all for me, both ladies were very pleasant and helpful and informative. The whole process was easy and has left me feeling comfortable about travelling alone.

24 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your lovely kind review . It was a pleasure assisting with your holiday requirements.
Cheryl & Emily

Valorada con 5 estrellas sobre 5

Holiday Booking

Cheryl and Emily were both fantastic in making our holiday booking and requirements pleasurable and explained everything in detail. We would highly recommend. Thank you again to Cheryl and Emily

6 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday to the USA. Kind regards, Emily

Valorada con 5 estrellas sobre 5

Gemma is so helpful and has always…

Gemma is so helpful and has always taken the time to find me my perfect holiday

4 de julio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it is always a pleasure assisting you with your holiday. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Gemma was very helpful

Gemma was very helpful and friendly. She answered all our questions about crushing as it was going to be our first time and didn’t hesitate to give us the time we needed.

26 de junio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your cruise. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Friendly and helpful.

Millie at Downham office was very helpful and patient, finding us options to choose from.

12 de junio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Cheryl are Downham market was a star. …

Cheryl are Downham market was a pleasure to deal with. We didn't really know what we wanted, but did know what we didn't!
She was lovely took all our details and showed us a few options. We couldn't decide so she e mailed them through. We went and booked with her the following morning. A real pleasure to deal with someone so customer focused and who listened.

15 de junio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Cheryl

Valorada con 5 estrellas sobre 5

Just the most helpful staff

Just the most helpful staff. Second holiday booked with this team and service amazing as always.
We needed to make a change the next day, and it was done? We are so grateful! Thank you so much!

12 de junio de 2025
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Aliesha

Valorada con 5 estrellas sobre 5

Have dealt with Cheryl several times…

Have dealt with Cheryl several times now and always receive a friendly, efficient and personalised service! The only agent I deal with, if I don’t use Hays/Cheryl i organise my trips independently

13 de junio de 2025
Logotipo de Hays Travel - Downham Market

Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it is always a pleasure assisting with your holidays. Kind regards, Cheryl

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