Hays Travel - Dunfermline Opiniones 

606
TrustScore: 5 sobre 5

4,9

16 Kingsgate centre, KY12 7QU Dunfermline, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 16 Kingsgate centre, KY12 7QU, Dunfermline, Reino Unido

  • 01383257040

4,9

Excelente

TrustScore: 5 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(606)

127.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Having used the Dunfermline store on…

Having used the Dunfermline store on several occasions now it was the first place to go after deciding I needed a holiday, the staff are very friendly,helpful, and know what they are talking about, the store is very clean and tidy and I'll be there again in the future no doubt.

14 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Richard Nicol,

Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with our team. We look forward to assisting you with your future holiday plans!

Kind Regards
Hays Travel Dunfermline

Valorada con 5 estrellas sobre 5

Good communication with agent and lots…

Good communication with agent and lots of choice.

14 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Carole Grocock,

Thank you for your wonderful feedback! We are so pleased to hear that you experienced good communication and found a great selection of choices. We appreciate you taking the time to share your positive experience.

Kind Regards
Abbey

Valorada con 5 estrellas sobre 5

The assistant Abbey was very pleasant

The assistant Abbey was very pleasant, helpful and efficient. I had no trouble booking my trip

14 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you for your kind review. I hope you have a nice trip

Valorada con 4 estrellas sobre 5

Abbey was friendly and very helpful and…

Abbey was friendly and very helpful and patient with my bookings,as usual all staff are very friendly

11 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you so much for your lovely review. We're delighted to hear that Abbey was friendly, patient, and helpful with your bookings. Your kind words about the whole team mean a lot to us, and we're so pleased that you always receive a warm welcome. We look forward to seeing you again soon!
Thank you,
Abbey

Valorada con 5 estrellas sobre 5

As usual my experience when booking…

As usual my experience when booking holiday is great.Julliet was very helpful in finding me the ideal location for my needs .

10 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Susan,

Thank you so much for your kind words! We are delighted to hear that your holiday booking experience was excellent and that you found the perfect location for your needs.

Kind Regards
Hays Travel Dunfermline

Valorada con 5 estrellas sobre 5

Assistant Mgr was excellent with…

Assistant Mgr was excellent with booking our holiday

1 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you for your kind review of our fantastic staff member. We hope you have a great holiday and look forward to seeing you when you come back.

Valorada con 5 estrellas sobre 5

This was the first time I'd actually…

This was the first time I'd actually been to a travel agent, and your staff member made the process of booking a holiday very easy.

Your colleague was very helpful, was able to answer my questions clearly and talked me through the process.

They discussed all the options available with me, and I never felt I was being sold anything I didn't need.

I was very happy to book my holiday with you due to the excellent service I received, and I will not hesitate to recommend your company to my friends.

5 de julio de 2026
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Respuesta de Hays Travel - Dunfermline

"Thank you so much for your wonderful feedback. We are absolutely delighted to hear that your first experience using a travel agent was such a positive one. We hope this will be the first of many bookings with Hays Travel, and we look forward to helping you create more amazing holiday memories in the future.

Valorada con 5 estrellas sobre 5

First class customer service.

First class customer service.
Staff member was very professional,
helpful and friendly.
Have used Hays Travel services previously and would use again.

23 de junio de 2026
Logotipo de Hays Travel - Dunfermline

Respuesta de Hays Travel - Dunfermline

Thank you so much for your lovely feedback. We are delighted to hear that you received first-class customer service and found our staff member to be professional, helpful and friendly. It means a great deal to us that you have used Hays Travel before and would choose to travel with us again. We truly appreciate your continued support and look forward to helping you plan your next fantastic holiday.

Valorada con 5 estrellas sobre 5

CRAIG

CRAIG , AS ALWAYS was very good, we are good customers, we are in our 70st, and the holiday is our honeymoon, disappointed that we didn't even get the fasttract as a wedding present, w, we spent over £5,000, regards.

30 de junio de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you .

Valorada con 5 estrellas sobre 5

Brilliant experience with Hays travel

Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but got better flight times and luggage allowance in too. Excellent efficient service! I’m quite guilty of booking holidays myself online but will definitely be going to Hays travel moving forward!

26 de junio de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Abbey and Craig were great

Abbey and Craig were great in finding our holiday package. It was very particular and with a narrow window of available dates but they found a fantastic package for us.

21 de junio de 2026
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Respuesta de Hays Travel - Dunfermline

Many thanks John , this will be a fantastic experience .

Valorada con 5 estrellas sobre 5

Jessica was so helpful

Jessica was so helpful. Very friendly and took out a lot of time. Thank you

29 de mayo de 2026
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Respuesta de Hays Travel - Dunfermline

Thank you, glad we found you something!

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