Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... Ver más
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Consulta las opiniones de los clientes
The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... Ver más
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Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Ver más
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Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
101 Terminus Road, BN21 3LY, Eastbourne, Reino Unido
- 01323340583
4,9
Excelente
1 mil opiniones
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We just popped in to pick up our…
We just popped in to pick up our revised boarding passes. Then got chatting with Debbie. Saying what we were thinking of for 2027. She then found us a short break to match our ideas.
31 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Tracey and Andrew,
We're so glad we could help with your boarding passes and future travel plans! We appreciate your kind words about our team.
Kind Regards Debbie and Team Eastbourne
Hays Travel
I spoke to Emily as you may feel really…
I spoke to Emily as you may feel really relaxed and we talked about the holiday
23 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Elaine,
Thank you for your lovely review and 5 star rating, it's much appreciated! We are always happy to help.
Kind regards Emily and Team Eastbourne
Patience Professionalism and Tenacity…
As usual the service was extremely good. The store Manageress was so professional and helpful and went out of her way to find alternative flights.
I must congratulate Tania for all her patience and tenacity to get me the best deal.
Thank you
Alan Thomas
24 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Alan,
Thank you for your wonderful review! We are so pleased to hear that our team provided such professional and helpful service, going above and beyond to find the best options.
Kind Regards
Tania and team Eastbourne
Hays Travel
Respuesta de Hays Travel - Eastbourne
Sally,
Thank you for your kind words. We are so pleased to hear about your positive experience.
Kind Regards
Emily and Team Eastbourne
Yet again a very professional service…
Yet again a very professional service and the staff are so helpful especially Tina on this occasion.
7 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Margaret Mander,
We are so pleased you received professional service. Thank you for your kind words about our helpful staff.
Kind Regards
Tina and team Eastbourne
Tanya took the time to find the right…
Tanya took the time to find the right holiday to us
17 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Mrs Tennant,
We're so glad we could help you find the perfect holiday! Thank you for your kind words.
Kind Regards
Tania and Team Eastbourne
Very helpful and polite.
5 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Mr Ian Whiting,
Thank you for your kind words. We are delighted to know you had a positive experience.
Kind Regards
Tina and team Eastbourne
Emily was extremely helpful to my and…
Emily was extremely helpful to my and friend and I, very pleased with the friendly help we needed.
16 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Diane Lyon,
We're so glad we could provide helpful and friendly assistance. Thank you for your kind words!
Kind Regards Lisa and team Eastbourne
Respuesta de Hays Travel - Eastbourne
customer Mrs Kurtay,
We are delighted our staff were helpful.
Kind Regards
Amanda and Team Eastbourne
Friendly and knowledgeable service
Friendly and knowledgeable service. Will always use in future
9 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Jo Willson ,
We truly appreciate your kind words and positive feedback. We are so glad to hear this!
Kind Regards Lisa and team Eastbourne
Respuesta de Hays Travel - Eastbourne
Brian,
We appreciate you taking the time to share your experience; we are so happy to hear you found our service perfect and our staff friendly.
Kind Regards Amanda and Team Eastbourne
Great service and Lady was really…
Great service and Lady was really lovely and got everything we asked for and more so can’t complain
3 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Karly,
We appreciate your kind words! We're so happy to hear that our service met your expectations and that you were pleased with the assistance provided.
Kind Regards Amanda and Team Eastbourne
My experience with Hays Travel…
My experience with Hays Travel Eastbourne was very good. The staff were very friendly and helpful. They answered all your questions politely and professionally.
As a person that has not flown for 17 years they certainly put me at ease. I would definitely recommend them.
Mary Lewis
9 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Mary,
We appreciate you taking the time to share your experience. We're happy to hear that our team in Eastbourne was so helpful and supportive, especially after such a long time away from flying.
Kind Regards Lola and Team Eastbourne
Lola always replies promptly
Lola always replies promptly , goes the extra mile to find what I need ,very patient when I change things! Great service
10 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Mrs Diana Rynberg,
We appreciate you taking the time to share your positive experience. We are so glad to hear that you received great service and prompt responses.
Kind Regards Lola and Team Eastbourne
Staff amazing can't say anything else…
Staff amazing can't say anything else so helpful!!!!....
9 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Simon Cox,
We are so happy to hear that our staff were helpful and provided you with such a positive experience! Thank you for your wonderful feedback.
Kind Regards Declan and team Eastbourne
Very helpful staff
Very helpful staff, Tania is very professional and helpful. We always use the Eastbourne store.
7 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Julie,
We appreciate you taking the time to leave us this great review. We're so happy to hear that our Eastbourne store staff are helpful and professional.
Kind Regards
Tania and Team Eastbourne
FIRST CLASS SERVICE ALWAYS.
I HAVE BOOKED WITH HAYS FOR MANY YEARS NOW & ALWAYS FOUND THEM HUGELY HELPFUL & PROFEESIONAL. Lisa who always looks after me is simply superb at her job & a delight to deal with. She is so proficient at detail and I always know that everything will be organized in a First class manor.
6 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Mr McMahon,
We appreciate your continued loyalty and are so glad to hear about the consistently helpful and professional service you've experienced over the years. It's wonderful knowing your bookings are handled with such care and is always such a pleasure to help with your holidays.
Kind Regards
Lisa & Team Eastbourne
Tanya and all of the staff are so…
Tanya and all of the staff are so friendly and helpful at Eastbourne.
It's like a family in there and a lot of repeat customers...
We are elders who appreciate the human help when booking holidays
Staff were very patient with us despite us for various reasons,having had to cancel previous bookings
Thank you all
6 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Julia ,
We appreciate your kind words and are so happy to hear that you find our team helpful. It's lovely knowing you feel like part of our family. Thank you for your continued support!
Kind Regards Tania and Team Eastbourne
Professional ServicesHelpful service whilst establishing our…
Helpful service whilst establishing our request to make a reservation to return to the same location as our present holiday location for June 2027.
Outlining Hays policy and requirements were advised in concise and clear manner thus enabling our understanding and clarity thus ensuring they were understood.
2 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
John,
We appreciate you taking the time to share your experience. We're happy to hear we provided helpful service and clearly explained our policies while you planned your future holiday.
Kind Regards Lisa and Team Eastbourne
Lisa at Eastbourne
Lisa at Eastbourne, welcomed us with a friendly smile, and knowledge information about certain countries to enable us to book a holiday in May. Thank you
2 de mayo de 2026
Respuesta de Hays Travel - Eastbourne
Sue,
We appreciate you taking the time to leave us such a complimentary review. We're so glad that you found our service helpful when booking your holiday.
Kind Regards Lisa and team Eastbourne
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