Hays Travel - Elgin Opiniones 

508
TrustScore: 5 sobre 5

4,9

142 High St, IV30 1BD Elgin, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Diane in the Elgin branch was charming, helpful and efficient booking my family holiday. I couldn’t have asked for a more pleasant experience at a travel agent.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

508 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(508)

125.148 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It was the usual great experience

It was the usual great experience. Your rep Leigh could not have been more helpful, she went the extra mile to achieve the best deal for me. As always it was a five star experience, thank you Leigh.

19 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Aw it was a pleasure! Was nice to meet you and glad we managed to get you sorted for your trip!

Leigh :) x

Valorada con 5 estrellas sobre 5

We felt like you listened to what it…

We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we needed about the accommodation suitable unlike TUI who said they wouldn’t have an answer for me until 6 months before we travel. Which is no use when you’re planning a large family holiday well in advance. They couldn’t have been more friendly and helpful, they also called back when they said they would.

16 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for such a lovely review :) I am so happy we managed to get you booked up and now you can look forward to your family holiday with no stress! :)

Valorada con 5 estrellas sobre 5

Friendly and efficient

When Dianne spoken to us we immediately knew that we would be very happy for her assistance. We already knew which holiday we wanted to book and she dealt with both us, and the Riviera Travel representative on the telephone, with such a friendly and efficient manner. We would have no hesitation in contacting Dianne again and using Hays Travel.

16 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you so much for your lovely feedback. We're delighted to hear that Dianne provided such friendly and efficient service and helped make your booking experience so smooth. We’ll be sure to pass on your kind words to her. Thank you for choosing Hays Travel, and we look forward to helping you plan your next holiday!

Valorada con 5 estrellas sobre 5

Excellent

Just like to thank Emma and her colleagues in Elgin. Emma was friendly,helpful and very efficient advising and organising everything for the holiday during the booking process.

14 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Hi Michael,

Thank you for your wonderful 5-star review! We are so pleased to hear you had such a positive booking experience with us.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

This is our second holiday booked with…

This is our second holiday booked with hays was comfortable setting explained everything easily to us younge girl we booked with was polite and very friendly can’t remember her name blond hair Pandora bracelets

11 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you so much for your lovely review! It was a pleasure helping you book your holiday. The countdown is officially on now — I hope you have the most amazing time! - Aimee 😊

Valorada con 5 estrellas sobre 5

Purchased a gift card

Purchased a gift card, receipt emailed the next day. Staff in Elgin store were extremely helpful

9 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for the lovely review. We are glad we were able to help!
-Team Elgin 😊

Valorada con 5 estrellas sobre 5

Leigh was very helpful and…

Leigh was very helpful and knowledgeable and helped us choose our next holiday.

9 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for your lovely review. Leigh will be delighted to hear your kind feedback, and I’ll make sure to pass it on.
-Team Elgin

Valorada con 5 estrellas sobre 5

Emma was first class from start to…

Emma was first class from start to finish.
All staff were very polite that's why I like going there

4 de junio de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thanks so much for your lovely review! We're so pleased to hear Emma looked after you so well. It's great to know our friendly team keeps you coming back – we'll be sure to pass your kind words on to Emma and the rest of the staff. Looking forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Very friendly and helpfull

Very friendly and helpfull, nothing was any trouble. I will visit them again for my next booking.

28 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for your lovely feedback. We're delighted to hear you found our team friendly and helpful. We look forward to seeing you soon for your next booking. 😊
Team Elgin

Valorada con 5 estrellas sobre 5

Karen was very helpful and…

Karen was very helpful and knowledgeable. Booking our holiday went very smoothly. The ladies at Hays Travel in Elgin are always helpful.

31 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for the lovely comments, we appreciate it so much and will pass this onto Karen! Team Elgin :)

Valorada con 5 estrellas sobre 5

Friendly

Deal with the same person now. Very helpful and friendly. She helps us when we can't figure stuff out! Thank you Aimee! xx

31 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for the kind review, I appreciate it! - Aimee x

Valorada con 5 estrellas sobre 5

Leigh is a lovely girl and couldn’t do…

Leigh is a lovely girl and couldn’t do enough for you. Second time at Hays Travel and wouldn’t go anywhere else.

23 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for the lovely review, we appreciate the lovely comments! We will pass this onto Leigh :) Team Elgin

Valorada con 5 estrellas sobre 5

Went in to book to go to Majorca

Went in to book to go to Majorca. Met with Aimee,.what a lovely person.She was so bubbly,very helpful ,and nothing seems too much .

23 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

We're so glad you had such a positive experience with us! I appreciate your kind words and look forward to helping you again. - Aimee

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Efficient and competent staff ( Iona)

22 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

We appreciate your kind words and are happy you had a great experience with us. - Iona

Valorada con 5 estrellas sobre 5

Mozart Dinner Concert - Salzburg

I went into Elgin branch with my elderly parents to book a holiday to Salzburg. Karen was very friendly and helpful researching the best flights and hotel for our stay. The main highlight of the trip was to take my parents to a Mozart Dinner Concert. Karen went above and beyond to email the hotel to get the best experience. Excellent service 👌

10 de mayo de 2026
Logotipo de Hays Travel - Elgin

Respuesta de Hays Travel - Elgin

Thank you for your lovely review! We’re so pleased Karen helped make your Salzburg trip extra special for you and your parents. We’ll be sure to pass on your kind words to her 😊

-Team Elgin

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más