The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Ver más
La empresa ha respondido
Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
La empresa ha respondido
Diane in the Elgin branch was charming, helpful and efficient booking my family holiday. I couldn’t have asked for a more pleasant experience at a travel agent.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
142 High St, IV30 1BD, Elgin, Reino Unido
- 01343320008
4,9
Excelente
509 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Hays Travel - Elgin
Thank you for your comments, it is greatly appreciated :)
Staff were friendly and very helpful
Staff were friendly and very helpful. The assistant tried different options for us to get the best deal that suited us and printed our boarding passes for us. The assistant at the currency desk was also helpful with advice on travel card and currency questions.
2 de septiembre de 2025
Respuesta de Hays Travel - Elgin
Thank you for your lovely comments, it was a pleasure finding your holiday :)
Helpful staff,
23 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for your lovely feedback :)
Great experience with hays travel Elgin…
Great experience with hays travel Elgin messaged them for a holiday and quickly responded back nothing was a bother and found us what we wanted thankyou hays travel Elgin
23 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for your lovely comments, it is greatly appreciated :)
Respuesta de Hays Travel - Elgin
Thank you for the lovely comments! We do appreciate it - Team Elgin :)
Very helpful
Karen was very helpful and knowledgeable throughout. She helped us choose exactly the type of holiday we needed and made sure we got the best value also. Very nice experience overall.
23 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the lovely review, we do appreciate it and if you ever need anything let us know! - Karen
Respuesta de Hays Travel - Elgin
Thank you for the lovely comments! We appreciate it - Team Elgin :)
The member of staff we met with was…
The member of staff we met with was patient and charming. She listened carefully to us and came up with helpful suggestions. With her help we were able to demand then book a holiday which looks like it will fit our expectations.
20 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the nice review and we do appreciate it! - Team Elgin :)
Travel advisor was very helpful
8 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the nice comment! - Team Elgin :)
Helpful staff who made the booking…
Helpful staff who made the booking process simple and explained fully all we needed to know.
4 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the lovely comments, glad we could assist! - Team Elgin :)
Had already chatted with Amy about the…
Had already chatted with Amy about the possibility of a cruise a day got great I information.. Then booked easily with the trica
7 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the positive feedback, hope your looking forward to your cruise :) Thanks Aimee
We always have a great experience with…
We always have a great experience with the girls in Elgin.Very helpful and always smiling. Would not go anywhere else.
12 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you so much for the lovely review we really do appreciate it! - Team Elgin :)
The young lady answered all our needs
The young lady answered all our needs. Knows her stuff. Just so pleasant and a credit to hays..
12 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you so much for the lovely review! We really do appreciate it - Team Elgin :)
Victoria was very patient,helpfull &…
Victoria was very patient,helpfull & knowledgeable,about holiday destinations.Nothig was to much trouble.
10 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you for the nice review! We really appreciate it - Team Elgin :)
We spotted an advert in your window and…
We spotted an advert in your window and asked for details.
The lady who assisted was excellent.
However when we got home we found that we could have booked direct and saved £200 ...!?
10 de agosto de 2025
Respuesta de Hays Travel - Elgin
We completely understand your frustration about the price difference. Unfortunately, prices and availability can change constantly due to demand and supplier updates, which means the price you see at the time of booking may vary from what’s available later or directly.
We always do our best to offer competitive rates and we appreciate you bringing this to our attention. Please don’t hesitate to reach out if you have any other questions or if we can assist you with future bookings.
Thanks again for your feedback
Karen
Branch Manager
Very attentive Agent who listened to…
Very attentive Agent who listened to what my thoughts were and found the product that suited me.
A very pleasant experience all round
1 de agosto de 2025
Respuesta de Hays Travel - Elgin
Thank you so much for your lovely comment, it was my pleasure finding your holiday :)
They were very helpful for me
They were very helpful for me. Nothing was too much for them.
25 de julio de 2025
Respuesta de Hays Travel - Elgin
Thank you for the lovely comments! - Team Elgin :)
Respuesta de Hays Travel - Elgin
Thank you for the kind words! - Team Elgin :)
We got a holiday
Easy, understood what we wanted and listened. Managed to get us a holiday within budget. Thank you
23 de julio de 2025
Respuesta de Hays Travel - Elgin
Thank you for the lovely review! - Team Elgin :)
We received the best service ever from…
We received the best service ever from Dianne as usual.
Dianne is friendly , knowledgable and nothing is too much trouble for her. She makes absolutely sure our holiday is going to be the best and just what we are looking for.
All the team are friendly and courteous and we look forward to seeing these girls.
3 de julio de 2025
Respuesta de Hays Travel - Elgin
Thank you so much for your lovely comments, it was a pleasure finding your holiday! - Dianne
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.