Hays Travel - Ely Opiniones 

819
TrustScore: 5 sobre 5

4,9

11 Market Street, CB7 4PB Ely, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone is so helpful we went through 5 different resorts until we found the one we wanted there was no rush just good advice would never use anyone else

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

819 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(819)

125.148 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just returned from holiday in Greece

Just returned from holiday in Greece. Went to Hayes Travel in Ely to exchange Euros. After doing this my wife and sat down with Sharon who was very helpful and professional and booked another holiday in Greece for 2027.
The staff at this branch are fantastic.

16 de junio de 2026
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Respuesta de Hays Travel - Ely

Mr Hellyar,

We're so glad you had a fantastic experience with our team and booked another holiday! It is always nice to see you regularly in store and appreciate your kind comments.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Holiday booking to Morocco

As always Sharon made booking a getaway smooth, professional and pleasurable. I highly recommend her and the Ely Hays travel team.

12 de junio de 2026
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Respuesta de Hays Travel - Ely

We are so pleased you had such a wonderful experience. Your kind words mean a lot to our team. Thank you!

Valorada con 5 estrellas sobre 5

When we first walked in we were greeted…

When we first walked in we were greeted with a friendly hello and big smiles, we were interested in a cruise but being 1st timers we needed alot of help and Kelly helped us no end to find one, we walked away feeling very excited.
We booked a few days later with Megan and again great service was had.

11 de junio de 2026
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Respuesta de Hays Travel - Ely

Thank you for your wonderful review! We are so happy to hear our team provided such a welcoming and helpful experience for your first cruise. We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Friendly and helpful

Friendly and helpful. Sorted us out with booking a holiday

12 de junio de 2026
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Respuesta de Hays Travel - Ely

We're so glad we could assist with your holiday booking. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Absolutely amazing!

The process was super easy and the staff member was outstanding. Simon was brilliant throughout booking. He gave great advice and talked me through each step. I will continue to use Hays when booking holidays as it really took the stress out of the process.

30 de mayo de 2026
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Respuesta de Hays Travel - Ely

Thank you for your fantastic feedback! We are so glad to hear that the booking process was easy and stress-free for you. We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Amazing

Great atmosphere , friendly & helpful . Thank you

10 de junio de 2026
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Respuesta de Hays Travel - Ely

We are so pleased to hear this. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Simon was really friendly and extremely…

Simon was really friendly and extremely helpful in finding us what seems to be the perfect holiday , the ladies in there were also really friendly and heloful

6 de junio de 2026
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Respuesta de Hays Travel - Ely

We're so glad to hear our team provided such friendly and helpful service in finding your perfect holiday! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Great experience …

Very helpful gave me loads of options and even tailored holiday to all our needs took time to explain everything to us and extremely patient

6 de junio de 2026
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Respuesta de Hays Travel - Ely

We are so glad we could help tailor your perfect holiday and provide all the information you needed. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The agent was very knowledgeable and…

The agent was very knowledgeable and helpful. I was dealt with almost immedately.

4 de junio de 2026
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Respuesta de Hays Travel - Ely

We are so pleased to hear that our team provided such helpful and knowledgeable service. Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful as always ,more than…

Very helpful as always ,more than ready to help with
Ideas etc and friendly.
Thank you to all the staff.

4 de junio de 2026
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Respuesta de Hays Travel - Ely

We're so glad our team was helpful and friendly. We appreciate your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Efficient

Efficient, knowledgeable, helpful staff

4 de junio de 2026
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Respuesta de Hays Travel - Ely

Thank you for your kind words! We are delighted to hear you had a positive experience.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Hays, Ely

There is nothing better than going into a travel agents to book a holiday. I have been using Hays (and before that, Thomas Cook) for many years. We ALWAYS receive top service and they always give us the best deal. The staff are uber friendly and always have a great knowledge of the places we want to visit. Highly recommended.

23 de mayo de 2026
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Respuesta de Hays Travel - Ely

We are so pleased to hear you consistently receive top service and find great deals with us. Thank you for your kind words and continued loyalty. We appreciate your recommendation!
Its a pleasure to book you.

Kind Regards
Hays Travel Ely

Valorada con 5 estrellas sobre 5

Went into Hays in Ely with my friend to…

Went into Hays in Ely with my friend to book another holiday. We were greeted with a warm welcome from all the staff as always. Simon found us what we were looking for .We have recommend the to people we know who have now booked holidays with them now.
You are all a credit to the company.
Keep up the good work.
Thank you for all you do for my friend and myself.

24 de mayo de 2026
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Respuesta de Hays Travel - Ely

Thank you for your wonderful review! We are so pleased to hear you always receive a warm welcome and that we could help you find what you were looking for. We appreciate you recommending us to others.
Its always a pleasure to book you :)

Kind Regards
Hays Travel Ely

Valorada con 5 estrellas sobre 5

Hay's Travel, the only place we'd use for our foreign holidays

Megan the young lady we dealt with was very curteous and helpful regarding our booking. Her friendly demeanour made the experience pleasant for us. Her quick and efficient juggling of our seating on plane and hotel requirements were impressive.

19 de mayo de 2026
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Respuesta de Hays Travel - Ely

We are so pleased to hear that our team member provided such a pleasant and efficient booking experience for you. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Superb as ever

Superb as ever, fabulous travel agent

17 de mayo de 2026
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Respuesta de Hays Travel - Ely

Thank you for your kind words! We are delighted you had a fabulous experience with us.

Kind Regards
Hays Travel Ely

Valorada con 5 estrellas sobre 5

A great service

I knew what I wanted in terms of a tour, and Sharon Rankine, thanks to years of experience, found it for me withing minutes. So helpful, and so much better than trying to do it myself on-line.

15 de mayo de 2026
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Respuesta de Hays Travel - Ely

We are so pleased we could quickly find the perfect tour for you. We appreciate your kind words.

Kind Regards
Hays Travel Ely

Valorada con 5 estrellas sobre 5

Just walked in & in a short while I had…

Just walked in & in a short while I had the city break I wanted nothing was to much trouble would use again

9 de mayo de 2026
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Respuesta de Hays Travel - Ely

We're happy to hear that you had the city break you wanted and that our service met your needs so well. Thank you for your positive feedback; we appreciate it.

Kind Regards
Hays Travel Hastings

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