Hays Travel - Ely Opiniones 

821
TrustScore: 5 sobre 5

4,9

11 Market Street, CB7 4PB Ely, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

821 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(821)

125.952 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, found me my ideal hoilday and a great price.

31 de diciembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

We appreciate you choosing us and are so happy we could find your ideal holiday at a great price. Thank you for your review. - Megan

Valorada con 5 estrellas sobre 5

Megan was very efficient and made our…

Megan was very efficient and made our booking experience very easy .She has patience ,knowledge and can answer any questions regarding our holiday .It was a pleasure doing business with her .

31 de diciembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

We appreciate you taking the time to leave us such a complimentary review. We're so glad your booking experience was easy and efficient, and that all your questions were answered. I'm sure you'll have an amazing time - Megan

Valorada con 5 estrellas sobre 5

Once again found us a holiday that…

Once again found us a holiday that looks amazing and meets all our needs; and a location we would never have thought of.

29 de diciembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

We're so happy we could find you another amazing holiday that meets your needs, in a location you hadn't considered. Thank you for your review! It was my pleasure to help - Sharon

Valorada con 5 estrellas sobre 5

Excellent travel agent

Such a friendly, helpful place to go, never disappointed. Thank you Hays

19 de diciembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you for your review.

Valorada con 5 estrellas sobre 5

Explained all choices clearly

Explained all choices clearly, went through everything to make sure we understood. Cheerful, pleasant and knowledgeable. A trip we couldn't have booked ourselves as many permutations. Will print paperwork for us as well nearer the time. Will definitely use again as usually book holidays ourselves but this was so much easier.

30 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you for your review

Valorada con 5 estrellas sobre 5

Attention to detail and customer…

Attention to detail and customer service from our local Ely office. Follow up questions dealt with efficiently.

19 de abril de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for your lovely feedback. It was a pleasure to help - Kelly

Valorada con 5 estrellas sobre 5

Always a professional efficient service…

Always a professional efficient service from Natalie… I’ve booked with her via Hays Travel in Ely for many years…

26 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you for your lovely feedback! Its always a pleasure to help, and I'm sure you'll have an amazing trip! - Natalie :)

Valorada con 5 estrellas sobre 5

Our dog made welcome in shop

Our dog made welcome in shop. Very pleasant and helpful staff at Ely .

17 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for your lovely review
It was a pleasure to help, and it was great to see you (and doggy) in store - Megan

Valorada con 5 estrellas sobre 5

Simon was great!

Simon was great!, he was very patient we us as we weren’t sure where we wanted to go and his knowledge of different destinations was very helpful.

23 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

It was our pleasure, thank you for booking with us.

Valorada con 5 estrellas sobre 5

Happy Holidays with Hays !

The staff at Ely are always very helpful, patient and friendly. I and my family have been booking our holidays at the Ely branch for at least the past 25 years and see no reason to go elsewhere. Although It has not always been Hays.The Staff are brilliant and the service is great and we have had some great holidays!

14 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you for your review

Valorada con 5 estrellas sobre 5

UP Up and Away

One of the great things about Hays Travel is the welcome I receive whenever I come to make travel plans. Although I tend to deal with Sharon all members of staff are friendly and personable. I'm readily given their full attention and when looking up flights it is always with finding the best deal available and time is no consideration and the information is then sent via email is in a concise easily understandable format. I always feel as though my best interest is the centre of their business. And I appreciate their patience as most times I come in I don't have all the information necessary.

18 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for leaving us such a lovely review. Its always a pleasure to help
I'll pass your kind words over to Sharon as well.
We hope you have a fantastic trip! - Natalie

Valorada con 5 estrellas sobre 5

Cruises

Very helpful and knowledgeable about the booking.

11 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for your lovely feedback. It was a pleasure to help - Megan

Valorada con 5 estrellas sobre 5

Megan was very friendly & made process…

Megan was very friendly & made process of booking easy. Looking forward to our first cruise.

10 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for your lovely review! It was a pleasure to get your first cruise booked for you!

Valorada con 5 estrellas sobre 5

Megan the girl i dealt with was very…

Megan the girl i dealt with was very kind and helpful made me feel that she was getting the best deal she could for me.

14 de noviembre de 2025
Logotipo de Hays Travel - Ely

Respuesta de Hays Travel - Ely

Thank you so much for your kind review, it was a pleasure to get it all booked for you!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más