Hays Travel - Forestside Opiniones 

755
TrustScore: 5 sobre 5

4,9

Unit 31 Forestside Shopping Centre, BT8 6FX Forestside, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Natalie at Forestside Office. Took slot of time with us and listened to our needs. Was so helpful with information and recommendations. We had visited out agent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted for help booking a girls trip with specific requirements. Natalie (Forestside store) was extremely helpful. Gave lots of options that suited and some variations. Natalie made the process s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Hays rep,Eoin,listened to my enquiry and made the booking at the hotel and dates I required.He did so in a very professional manner.I didn't have the Jet 2 discount voucher with me and he provide... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Reino Unido

  • 02892290228

4,9

Excelente

TrustScore: 5 sobre 5

755 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(755)

123.271 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable, patient and helpful staff who listen.
Offer good advice. Don't pressure for a sale.

10 de marzo de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

This is my third time to use Hays…

This is my third time to use Hays Travel. Rebecca has been wonderful each time. She is friendly, patient and helpful, yet carries out her job in a professional manner.
Thank you Rebecca.

26 de febrero de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

We appreciate you taking the time to share your repeated positive experiences with us. We're so glad to hear that our service met your needs, and we look forward to assisting you again!

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Good service.

My request was dealt with very efficiently. The young woman was pleasant and took interest in my booking. I would recommend their services to others.

3 de marzo de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

We appreciate you taking the time to share your experience. We're so glad to hear that your request was handled efficiently and that you found our services helpful.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

I booked a Holiday for this coming…

I booked a Holiday for this coming September with Hays Travel branch Forestside . Gemma was very helpful and explained everything well which made it a great experience.

24 de febrero de 2026
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Respuesta de Hays Travel - Forestside

We're happy to hear that you had a great experience booking your holiday at Hays Travel Forestside. We appreciate your positive feedback regarding the helpful service you received.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Very friendly and efficient experience

Very friendly and efficient experience
I would definitely use again

1 de marzo de 2026
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Respuesta de Hays Travel - Forestside

We're so glad you found your experience friendly and efficient! We appreciate your intention to use our services again.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Genna who fulfilled our needs and made us feel safe with the whole transaction.

1 de marzo de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

We appreciate you taking the time to leave us feedback. We are so happy to hear that we fulfilled your needs and made you feel secure.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Aleisha is a brilliant customer service…

Aleisha is a brilliant customer service Agent working for Hays in Forestside Belfast branch. I had a very specific booking to make, where Aleisha was able to gather all the information, make the bookings, sort insurance and set up the direct debit.... nothing was a problem, everything was sorted all in one visit! Really delighted with this service!

28 de febrero de 2026
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Respuesta de Hays Travel - Forestside

We're so happy to hear about the great service you received from Aleisha! It's wonderful that everything was sorted in one visit. We appreciate you taking the time to leave us this lovely feedback.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

I visited hays forestside

I visited hays forestside at the beginning of the month. I was hesitate to return to hays after having a horrific experience last year with the Derry / londonderry branch. Upon arriving I was immediately greeted by Jake, who was extremely knowledgeable and friendly during our interaction. I told him an idea of where I wanted to go and he printed some options for me and even offered to show me some local hotspots near to each. Within 24 hours the holiday was booked, and Jake checked in via email to check if he could help me with anything else. The entire process was so professional as compared to my experience last year, and thanks to Jake and the forestside team I have a very exiting holiday to look forward to.

13 de febrero de 2026
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Respuesta de Hays Travel - Forestside

Thank you for such a lovely review, we are so happy to hear your experience was all positive :)

Valorada con 5 estrellas sobre 5

Great very easy experience Very…

Great very easy experience Very helpful. I knew what she was talking about.

25 de febrero de 2026
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Respuesta de Hays Travel - Forestside

We're happy to hear that your experience with Rebecca was very easy and helpful. Thank you for letting us know, and we appreciate your feedback!

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Excellent local knowledge of our…

Excellent local knowledge of our holiday destination from our travel advisor who went above and beyond to provide us with all the information we needed. Made the whole booking procedure so straight forward and easy saving us so much time and effort online and probably money too. Thank you for your professionalism.

15 de febrero de 2026
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Respuesta de Hays Travel - Forestside

Maria,

We're happy to hear that our Rebecca's expertise and dedication made booking your holiday so easy and efficient. Thank you for acknowledging our professionalism, we appreciate your feedback!

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Attention

Great service

17 de febrero de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Review

The experience was good the girl was very helpful and friendly .she was very efficient at her job .

24 de febrero de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

We appreciate you taking the time to share your experience. We are so glad to hear the staff member was helpful, friendly, and efficient.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

great service

good communication and knowledge, great service and understanding

24 de febrero de 2026
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

We appreciate your feedback and are so glad we could provide great service and understanding with good communication and knowledge.

Belfast Forestside, Hays Travel

Valorada con 5 estrellas sobre 5

Customer service excellence

Customer service
Listened attentively & explored various options to meet my needs

6 de febrero de 2026
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Respuesta de Hays Travel - Forestside

MR MARTIN MC LAUGHLIN,

We appreciate you taking the time to share your feedback. We're happy to hear that our team met your needs and listened attentively.

Hays Travel

Valorada con 5 estrellas sobre 5

Jenna was amazing

Jenna was amazing. She was searching for the best offers for us, checking different lengths of stay and dates. We felt reassured we were getting a good deal.

4 de febrero de 2026

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