Hays Travel - Forestside Opiniones 

755
TrustScore: 5 sobre 5

4,9

Unit 31 Forestside Shopping Centre, BT8 6FX Forestside, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Natalie at Forestside Office. Took slot of time with us and listened to our needs. Was so helpful with information and recommendations. We had visited out agent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted for help booking a girls trip with specific requirements. Natalie (Forestside store) was extremely helpful. Gave lots of options that suited and some variations. Natalie made the process s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Hays rep,Eoin,listened to my enquiry and made the booking at the hotel and dates I required.He did so in a very professional manner.I didn't have the Jet 2 discount voucher with me and he provide... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Reino Unido

  • 02892290228

4,9

Excelente

TrustScore: 5 sobre 5

755 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(755)

123.616 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff in my local Forestside branch…

The staff in my local Forestside branch are very knowledgeable, helpful and friendly. They listen to what you want and then do you up a package that is right for you

4 de enero de 2026
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Respuesta de Hays Travel - Forestside

Thank you for taking the time to write this lovely review :)

Valorada con 5 estrellas sobre 5

My travel advisor listened to what I…

My travel advisor listened to what I wanted and recommended appropriate holidays. She was very open and honest and I felt confident in going for what she recommended.

10 de enero de 2026
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Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Very helpful patient staff especially…

Very helpful patient staff especially Rebecca who always takes the time to explain changes in flight times and makes good recommendations and as we are oldies prints out our travel documents for us
All staff very welcoming

21 de diciembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

I use the Forestside branch quite…

I use the Forestside branch quite frequently and the staff are absolutely the best .. Natalie runs a good happy environment…

7 de enero de 2026
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Respuesta de Hays Travel - Forestside

We appreciate you taking the time to share your positive experience with the Forestside branch. We're so happy to hear the staff are the best!

Valorada con 4 estrellas sobre 5

Definitely use a travel agent

The lady who looked after us was excellent.
Nothing too much trouble.
Give us recent review’s on the hotel which were 4and5 stars.

30 de diciembre de 2025
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Respuesta de Hays Travel - Forestside

We're happy to hear that the service was excellent and that our staff went above and beyond. Thank you for your positive feedback and for sharing your experience!

Valorada con 5 estrellas sobre 5

Welcoming staff

Welcoming staff
Listened to requirements
Very helpful and efficient

28 de diciembre de 2025
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Respuesta de Hays Travel - Forestside

We appreciate you taking the time to share your experience. We're so happy to hear our team was helpful and met your needs effectively.

Valorada con 5 estrellas sobre 5

Fantastic friendly and very helpful and…

Fantastic friendly and very helpful and patient staff.Always very professional and they dont rush you.I always use Hays because of this

5 de diciembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely review! :)

Valorada con 5 estrellas sobre 5

Multi flight holiday!

There was a few requests on our holiday plans and Aleisha handled all these with a smile.

30 de noviembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

I've always received absolute…had an excellent engagement whilst using Jet 2 through your office , as it was only a four day break to Cyprus, Ryanair where the service providers, CRAP.

I've always received absolute professional and engaging interaction with all staff. Thier Professionalism coupled with interaction is second to none. HOWEVER, not judging just an observation, I ordinarily would ALWAYS USE JET 2 . as this was a short four day break to Cyprus with RYANAIR,, thought it somewhat Forward of , "Mr. OLEARY" to demand payment FOURTEEN WEEKS prior departure, not a problem for me but an observation.... you get what you pay for and clearly C.E.O. RYANAIR is money orientation is his priority,,, regrettably.

4 de diciembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for taking the time to leave your lovely feedback about our staff :)

Valorada con 5 estrellas sobre 5

Personal service

I like the personal touch you receive at Hays. The lady who served us was friendly and professional.

28 de noviembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely review! :)

Valorada con 5 estrellas sobre 5

The advice and help was just perfect

The advice and help was just perfect, and helped narrow down our options and resulted in us booking the holiday trip.
Kelly was extremely patient, understanding, knowledgeable and helpful. Just what we needed in a personal touch!

22 de noviembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for taking the time to leave us such lovely feedback :)

Valorada con 5 estrellas sobre 5

The young man dealing with me Ion was…

The young man dealing with me Ion was fantastic 12 out of 10.
Patient ,thorough and such a friendly attitude.
Contacted me with updates to reassure me when I had said that I had shellfish allergy. ..these things are important but everyone takes time to reassure customers.
He is great I do hope he does well .

20 de noviembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Excellent advice and support

We received a lot of help and advice in making a complicated booking. The assistant was very friendly, helpful and knowledgeable.

15 de noviembre de 2025
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Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Extremely knowledgeable and helpful in…

Extremely knowledgeable and helpful in finding out all the details of the holiday we were interested in.
We have booked the holiday and it's reassuring to know we can phone or email with any questions and someone gets back to us.

7 de noviembre de 2025
Logotipo de Hays Travel - Forestside

Respuesta de Hays Travel - Forestside

Thank you for your lovely feedback! :)

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