Hays Travel - Gainsborough Opiniones 

410
TrustScore: 5 sobre 5

4,9

Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA Gainsborough, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really friendly helpful staff who go the extra mile to try to secure just what you want in a holiday. We found a cheaper price online and they managed to match it! The app and the money card are reall... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We found that Hannah at Hays Travel at Gainsborough really listened to our requests. She gave good advice, came up with some quotes we were happy with but then after we did some research, we changed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked with Hays Travel Gainsborough for the first time this year and have just booked again for 2027. Alice is great, listens to your requests and comes up with the perfect holiday. I would have n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from friendly, helpful and knowledgeable staff. I went in knowing the holiday i wanted and was able to get a discount which i wasn't expecting. Staci also sorted out passenger as... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA, Gainsborough, England, Reino Unido

  • 01427333025

4,9

Excelente

TrustScore: 5 sobre 5

410 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(410)

121.406 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

We went to book a cruise via Hays in…

We went to book a cruise via Hays in Gainsborough. Our agent, Alice was really helpful. She was able to make our booking, and took time to explain the itinerary as well as options for flights to reach our port of departure.
Thank you Alice.

16 de noviembre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you for taking the time to wrote this lovely review - We will be sure to pass this onto Staci and Alice. :)

Valorada con 5 estrellas sobre 5

Special thanks

I want to give a special thanks, and ask that this be passed on to whichever senior staff this may include, to Robyn at the Gainsborough office for her excellent service in helping me book a holiday. It was quite complicated and needed her to spend a significant amount of time contacting the provider and liaising with me in order to agree the cost and all the details.
Thank you.

6 de octubre de 2025
Opinión espontánea
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Respuesta de Hays Travel - Gainsborough

Thank you for your kind words! We really appreciate you taking the time to share your feedback. We will be sure to pass this onto Robyn :)

Valorada con 5 estrellas sobre 5

Hannah was so lovely and very…

Hannah was so lovely and very knowledgeable. She booked out our holiday in no time . I always use tui but I won’t be from now on I will
Be going to see Hannah and using hays travel

14 de noviembre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review and for choosing Hays Travel! We’re delighted to hear that Hannah provided you with great customer service. We’ll be sure to pass your kind words on to her.

Valorada con 5 estrellas sobre 5

Excellent service from Ashley & her…

Excellent service from Ashley & her team, with their research, knowledge & friendly approach

4 de noviembre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you for your kind words! We’re so pleased to hear you found our service efficient and friendly. We really appreciate you taking the time to share your feedback.

Valorada con 5 estrellas sobre 5

We were looking for a Christmas…

We were looking for a Christmas get-away and Sophie found us the perfect cottage. Everything we asked and more! Really helpful.

26 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you for your lovely review :) We will be sure to pass this onto Sophie .

Valorada con 5 estrellas sobre 5

Very very good service lovely staff…

Very very good service lovely staff very pleased

1 de noviembre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you for taking the time to leave a review.
We are pleased you had a great experience with us and our staff.
We look forward to helping you again soon :)

Valorada con 5 estrellas sobre 5

Great experience for booking holidays

Great experience for booking holidays, first time I’ve booked with them and will continue to do so

26 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review Karen. We will be sure to pass this onto Sophie :) - We hope you have a lovely holiday .

Valorada con 5 estrellas sobre 5

Im a returning customer

Im a returning customer. My 1st booking with Hayes was a tour to south Africa which was amazing and that was booked with Sean in the Retford branch, on my return I was keen to book another tour but the Retford branch was going through a refurbishment so I went to the Gainsborough branch and was looked after by Hannah who was lovely. I booked a 17 day tour to Vietnam and she got me the best price through Mercury Travels.
Thank you Hannah you are an asset to the company

23 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your wonderful review and for choosing Hayes Travel again! We’re delighted to hear that you enjoyed your South Africa tour and that Hannah in our Gainsborough branch helped you plan another amazing adventure to Vietnam. We’ll be sure to pass on your kind words to both Hannah and Sean. :)

Valorada con 5 estrellas sobre 5

Very efficient and friendly service

Very efficient and friendly service

18 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you for your kind words! We’re so pleased to hear you found our service efficient and friendly. We really appreciate you taking the time to share your feedback.

Valorada con 5 estrellas sobre 5

Wouldn't want to book anywhere else for…

Wouldn't want to book anywhere else for holidays, staff go above & beyond to help & Alice is amazing, so friendly & helpful, she's a credit to the company!! 😊

20 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your review, I will make sure this gets passed on to Alice! The team at Hays Travel Gainsborough hope that you have a lovely holiday :)

Valorada con 5 estrellas sobre 5

Really couldn't ask for anymore from…

Really couldn't ask for anymore from the team really helpful and got us a dream holiday booked for a great price

19 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review :~) We will be sure to pass your comments onto Robyn . We hope you have a lovely holiday.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Hannah was very helpful.
It was a last minute booking and she found us a brilliant cruise.
Definitely use them for future bookings.

4 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Hi Rita, thank you so much for your lovely review. We hope you had a wonderful holiday :)

Valorada con 5 estrellas sobre 5

Alice was very good excellent service

Alice was very good and answered all our questions . We would highly recommend Hays Travel.

12 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your review, I will make sure this gets passed on to Alice! The team at Hays Travel Gainsborough hope that you have a lovely holiday :)

Valorada con 5 estrellas sobre 5

Very friendly staff

As soon has you walk through the door the staff are so welcoming. Very helpful and very friendly. They go the extra mile to make sure you get the right holiday package. Answers any question you ask at any time. Wouldn’t want to go anywhere else

9 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review :) We will make sure this gets passed on to Ashley. We hope you have a fantastic holiday.

Valorada con 5 estrellas sobre 5

Very knowledgeable and friendly

Very knowledgeable and friendly

7 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review! We hope you have a wonderful holiday.

Valorada con 5 estrellas sobre 5

Great work …

Robyn at Hays Travel Gainsborough was amazing, we went in with a vague idea of what we wanted and she talked through with us about what we wanted from our Lapland break for 2026, she worked with us to get the best price and called us once she had got the additional information we’d asked for. We called in the day after to pay our deposit and Robyn got all of our paperwork together and even sorted us out with a pre paid card to be able to use whilst on all of our future holidays.
Happy with the customer service we received, Robyn went above and beyond for us. Thank you

5 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for this review! I am so happy you managed to find a fabulous holiday! We hope you have a great holiday. We will pass your lovely review onto Robyn :)

Valorada con 5 estrellas sobre 5

The rep I had was great

The rep I had was great, she helped us with being first time cruisers and requiring a disability room she was informative and gave great suggestions in the type of cruises to go for as a first time. It took time to organise but the rep was very calm and understanding.

6 de octubre de 2025
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Respuesta de Hays Travel - Gainsborough

Thank you so much for your lovely review Michael :~) We will be sure to pass your comments onto Hannah. We hope you have a lovely holiday.

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