Really friendly helpful staff who go the extra mile to try to secure just what you want in a holiday. We found a cheaper price online and they managed to match it! The app and the money card are reall... Ver más
La empresa ha respondido
Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA Gainsborough, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Really friendly helpful staff who go the extra mile to try to secure just what you want in a holiday. We found a cheaper price online and they managed to match it! The app and the money card are reall... Ver más
La empresa ha respondido
We found that Hannah at Hays Travel at Gainsborough really listened to our requests. She gave good advice, came up with some quotes we were happy with but then after we did some research, we changed... Ver más
La empresa ha respondido
We booked with Hays Travel Gainsborough for the first time this year and have just booked again for 2027. Alice is great, listens to your requests and comes up with the perfect holiday. I would have n... Ver más
La empresa ha respondido
Excellent service from friendly, helpful and knowledgeable staff. I went in knowing the holiday i wanted and was able to get a discount which i wasn't expecting. Staci also sorted out passenger as... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA, Gainsborough, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We went to book a cruise via Hays in Gainsborough. Our agent, Alice was really helpful. She was able to make our booking, and took time to explain the itinerary as well as options for flights to reach our port of departure.
Thank you Alice.

Respuesta de Hays Travel - Gainsborough
I want to give a special thanks, and ask that this be passed on to whichever senior staff this may include, to Robyn at the Gainsborough office for her excellent service in helping me book a holiday. It was quite complicated and needed her to spend a significant amount of time contacting the provider and liaising with me in order to agree the cost and all the details.
Thank you.

Respuesta de Hays Travel - Gainsborough
Hannah was so lovely and very knowledgeable. She booked out our holiday in no time . I always use tui but I won’t be from now on I will
Be going to see Hannah and using hays travel

Respuesta de Hays Travel - Gainsborough
Excellent service from Ashley & her team, with their research, knowledge & friendly approach

Respuesta de Hays Travel - Gainsborough
We were looking for a Christmas get-away and Sophie found us the perfect cottage. Everything we asked and more! Really helpful.

Respuesta de Hays Travel - Gainsborough
Very very good service lovely staff very pleased

Respuesta de Hays Travel - Gainsborough
Great experience for booking holidays, first time I’ve booked with them and will continue to do so

Respuesta de Hays Travel - Gainsborough
Im a returning customer. My 1st booking with Hayes was a tour to south Africa which was amazing and that was booked with Sean in the Retford branch, on my return I was keen to book another tour but the Retford branch was going through a refurbishment so I went to the Gainsborough branch and was looked after by Hannah who was lovely. I booked a 17 day tour to Vietnam and she got me the best price through Mercury Travels.
Thank you Hannah you are an asset to the company

Respuesta de Hays Travel - Gainsborough

Respuesta de Hays Travel - Gainsborough
Wouldn't want to book anywhere else for holidays, staff go above & beyond to help & Alice is amazing, so friendly & helpful, she's a credit to the company!! 😊

Respuesta de Hays Travel - Gainsborough
Really couldn't ask for anymore from the team really helpful and got us a dream holiday booked for a great price

Respuesta de Hays Travel - Gainsborough
Brilliant service. Hannah was very helpful.
It was a last minute booking and she found us a brilliant cruise.
Definitely use them for future bookings.

Respuesta de Hays Travel - Gainsborough
Alice was very good and answered all our questions . We would highly recommend Hays Travel.

Respuesta de Hays Travel - Gainsborough
As soon has you walk through the door the staff are so welcoming. Very helpful and very friendly. They go the extra mile to make sure you get the right holiday package. Answers any question you ask at any time. Wouldn’t want to go anywhere else

Respuesta de Hays Travel - Gainsborough

Respuesta de Hays Travel - Gainsborough
Robyn at Hays Travel Gainsborough was amazing, we went in with a vague idea of what we wanted and she talked through with us about what we wanted from our Lapland break for 2026, she worked with us to get the best price and called us once she had got the additional information we’d asked for. We called in the day after to pay our deposit and Robyn got all of our paperwork together and even sorted us out with a pre paid card to be able to use whilst on all of our future holidays.
Happy with the customer service we received, Robyn went above and beyond for us. Thank you

Respuesta de Hays Travel - Gainsborough
The rep I had was great, she helped us with being first time cruisers and requiring a disability room she was informative and gave great suggestions in the type of cruises to go for as a first time. It took time to organise but the rep was very calm and understanding.

Respuesta de Hays Travel - Gainsborough
Very friendly staff all working as a team to make our visit a relaxing confident visit.

Respuesta de Hays Travel - Gainsborough
Very very helpfull easily booked & so polite

Respuesta de Hays Travel - Gainsborough
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.