Hays Travel - Galashiels Opiniones 

1125
TrustScore: 5 sobre 5

4,9

86 Channel Street, TD1 1BD Galashiels, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance. She enabled a really good, challenging booking to take place.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I had picked our main 2027 holiday but for some unknown reason it just disappeared the next day , I explained this to Carmen at Hays and she said leave this with me I will see what I can d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have booked several holidays through Hayes travel in Galashiels, and the service is always first class. Booked a three week holiday to China & Japan next year and Carmen was very patient and he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff are very helpful and knowledgeable nothing was too much trouble a joy to book with company Hayley sorted us out last year and this time know Connor took my booking over as Hayley off found u... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 86 Channel Street, TD1 1BD, Galashiels, Reino Unido

  • 01896477015

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1125)

118.322 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very efficient and all booked smoothly…

Very efficient and all booked smoothly and quickly!

28 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Mrs Freshwater,

Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was smooth and efficient. We appreciate your kind words.
I will pass your lovely review on to Kiara on her return from annual leave
Kind Regards
Sarah Travel Consultant

Valorada con 5 estrellas sobre 5

Great service

Great service, Carmen was lovely, helpful and made the booking process easy.
She was very thorough with going through our options.

26 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Susan,

Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was helpful and made the booking process easy for you. It's wonderful to know that all your options were thoroughly explored. Have a great holiday. Sarah Travel Consultant

Kind Regards
Hays Travel Hastings

Valorada con 5 estrellas sobre 5

Very efficient staff.

2 de agosto de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your lovely 5 star review. It is always very much appreciated. A fab family holiday to look forward too.
Sarah Travel Consultant

Valorada con 5 estrellas sobre 5

Lovely welcoming staff

All staff go above and beyond finding the best deals available for customers. They are welcoming, patient and very helpful. Highly recommended.

1 de agosto de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your kind review. I will be sure to pass it on. Amy - Branch Manager

Valorada con 5 estrellas sobre 5

First class service

My wife and I had picked our main 2027 holiday but for some unknown reason it just disappeared the next day , I explained this to Carmen at Hays and she said leave this with me I will see what I can do . We got a phone call later that day that Tui computers were playing up all over and she had tracked and got the holiday booked . First class service .

31 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Aw thank you so much for your lovely review and thank you for booking with us again. Amy :)

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable, friendly attitude, basically same as previous visits the staff are a local power draw by face to face communications far exciding AI approach .

29 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your kind review. Amy - Branch Manager

Valorada con 4 estrellas sobre 5

Quick response to email correspondence…

Quick response to email correspondence and overall good service.

26 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your lovely review. I will pass this on to Connor. A trip to look forward to.
Sarah Travel Consultant

Valorada con 5 estrellas sobre 5

South African travel preparations

Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance.
She enabled a really good, challenging booking to take place. Other staff at Hays, Galashiels are also friendly and give helpful advice on follow up visit.

20 de junio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your wonderful review, always much appreciated. It was a pleasure to get the flights booked for you and now something wonderful to look forward to.
Kind regards.
Sarah
Travel Consultant

Valorada con 5 estrellas sobre 5

Galashiels branch

The staff are very helpful and knowledgeable nothing was too much trouble a joy to book with company Hayley sorted us out last year and this time know Connor took my booking over as Hayley off found us a perfect holiday. Thankyou.

22 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Hi Brian,

Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Hayley and Connor on their return.

- Kiara, Assistant Manager

Valorada con 5 estrellas sobre 5

We have booked several holidays through…

We have booked several holidays through Hayes travel in Galashiels, and the service is always first class.
Booked a three week holiday to China & Japan next year and Carmen was very patient and helpful organize the booking.
5 stars all day long.

Daniel Logan

22 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Hi Daniel,

Thank you very much for your kind review and thank you for continuing to book with us. Wow this trip sounds very exciting! I will pass along your comments to Carmen on her return.

- Kiara, Assistant Manager

Valorada con 5 estrellas sobre 5

Carmen sorted everything out for us

Carmen sorted everything out for us, very thorough and patient

21 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Hi Sheila,

Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Carmen on her return.

- Kiara, Assistant Manager

Valorada con 5 estrellas sobre 5

Knowledgeable and Friendly

Staff are friendly, professional, knowledgeable of the travel industry and always search for the best deal possible on the info we give them.
We normally deal with Kira or Sara at the Galashiels branch who I would say are excellent

10 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you very much for the lovely review! Always my pleasure to help get you booked up :)

- Kiara

Valorada con 5 estrellas sobre 5

Hayley was great talked through process…

Hayley was great talked through process and booking to cape verde. Visas and money card explained. Very helpful and bubbly personality

17 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for the kind review. It was pleasure getting your holiday booked for you.
Hayley - Travel Advisor

Valorada con 5 estrellas sobre 5

Been going over to the Galashiels shop…

Been going over to the Galashiels shop for a long time would recommend it to everyone especially when we speak to Sarah she is excellent and takes her time over everything

8 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your kind review and for booking with us again. Amy - Branch manager

Valorada con 5 estrellas sobre 5

Connor was very helpful looking at a…

Connor was very helpful looking at a number of alternative solutions and dealt with enquiries promptly and courteously

14 de julio de 2026
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Respuesta de Hays Travel - Galashiels

Hi Frank, thank you for your kind review, it is very much appreciated and thanks again for booking with us. - Connor :)

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