We had a great time once again gemma always finds us everything we ask for nothing too much trouble always there if we need to ask anything we have been booking with Gemma for 4 years now since she st... Ver más
La empresa ha respondido
Personal Travel Consultant Gemma Thorley, G21 Doncaster, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had a great time once again gemma always finds us everything we ask for nothing too much trouble always there if we need to ask anything we have been booking with Gemma for 4 years now since she st... Ver más
La empresa ha respondido
Amazing from start to finish, hats off to Gemma nothing was to much trouble!!! She made the process so smooth , amazing patience even when i asked stupid questions !!! I prefer to go into travel agent... Ver más
La empresa ha respondido
Our experience last year booking with Gemma was such a breeze , nothing was too much trouble and 4 woman trying to book a holiday together wasn’t an easy task but because Gemma found us exactly wat we... Ver más
La empresa ha respondido
Excellent service very patient at our changing mind of 3 holidays. Very accomodating in finding what we asked for with specifics on deposits and dates and airports. Not at all hard selling or pushy... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Gemma Thorley, G21, Doncaster, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helped us with what we needed fast efficient and most of all friendly

Respuesta de Hays Travel - Gemma Thorley
Gemma was very helpful understanding covered all questions we were able to book hassle free even after the booking was made she helped with other questions

Respuesta de Hays Travel - Gemma Thorley

Respuesta de Hays Travel - Gemma Thorley
Very efficient Gemma kept us informed all the time throughout the booking process so easy

Respuesta de Hays Travel - Gemma Thorley
Fantastic from start to finish.
Explained everything I needed to know and gave me numerous options to choose from.
Professional, polite and friendly.
Would highly recommend Gemma and I would definitely book through her again.

Respuesta de Hays Travel - Gemma Thorley
Gemma made it so easy for me , I told her where I wanted and she promptly sorted my holiday for me , I would highly recommend Gemma brilliant customer service from start to finish.

Respuesta de Hays Travel - Gemma Thorley
Gemma was very helpful when booking all of us on a holiday would highly recommend

Respuesta de Hays Travel - Gemma Thorley
Gemma was amazing spoke to her with all I needed and she managed to put a package together at a great price very easy when left in gemmas hands fully recommend

Respuesta de Hays Travel - Gemma Thorley
Great service. Kind and friendly with great advise. Would highly recommend

Respuesta de Hays Travel - Gemma Thorley
Rang to Gemma about a boys holiday away. She beat all the prices we could find and advised us on a little upgrade to good to be missed l. Will definitely use Gemma again.

Respuesta de Hays Travel - Gemma Thorley
5 star service, always goes the extra mile! She knows exactly what’s she’s talking about and I’d never book with anyone else now. ⭐️⭐️⭐️⭐️⭐️

Respuesta de Hays Travel - Gemma Thorley
Gemma was amazing. Gave us honest information, was on hand to answer all our questions and talk us through the process.

Respuesta de Hays Travel - Gemma Thorley
Excellent service very patient at our changing mind of 3 holidays.
Very accomodating in finding what we asked for with specifics on deposits and dates and airports.
Not at all hard selling or pushy which we have found other Hays travel reps to be or lacking in C/S skills (Paul and Michelle)
Will continue to book through Gemma after a pleasant and efficient service

Respuesta de Hays Travel - Gemma Thorley
Gemma was fantastic booking our holiday nothing was a problem,, answered out questions straight away,
Cape Verde was out of This world she found us the what hotel, and explained about excursions to do tui was fab from getting in the plane, transfers, and any questions they was at the hotel very helpful, over all gemma we can’t thank u enough no stress holiday thank you so much xxx

Respuesta de Hays Travel - Gemma Thorley
Great service from Gemma the travel consultant she was quick, explained everything and all went very smoothly

Respuesta de Hays Travel - Gemma Thorley
Gemma was great at advising the best holiday and finding the best deal for us.
Gemma made the entire book so easy and simple will definitely book through Gemma again 😊😊😊

Respuesta de Hays Travel - Gemma Thorley
I would 100% recommend Gemma! We have used her to book two holidays now and are just booking our third with her. She goes out of her way to make sure your holiday is exactly what you have in mind and nothing is too much trouble.

Respuesta de Hays Travel - Gemma Thorley
Gemma always goes above and beyond. This is the 3rd holiday booked with Gemma and not the lady I’m sure . Many thanks x

Respuesta de Hays Travel - Gemma Thorley
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.