Hays Travel - Glengormley Opiniones 

612
TrustScore: 5 sobre 5

4,9

8 Ballyclare Road, BT36 5EX Glengormley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful and pleasant staff. Worked hard to work with my itinerary which was complicated. Answered all my questions with accuracy. Process for me was easy and enjoyable.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was with Karen in Glengormley branch for travel insurance and to enquire about exchange rates. Lovely to chat too, advice given, worked though the process and documents. Would always recommend th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment we sat down we were made to feel welcome the girls even offered us a cup of of tea , the girl was called Julie Cardwell and was very friendly and helpful at no time did we feel rushed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always Hays travel in Glengormley made booking a holiday easy & stress free, I told Carly what I wanted and she came back with a few options and the prices. Staff are always pleasant and give great... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 8 Ballyclare Road, BT36 5EX, Glengormley, Reino Unido

  • 02892290219

4,9

Excelente

TrustScore: 5 sobre 5

612 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(612)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I spoke to 2 different member of staff…

I spoke to 2 different members of staff and both were very helpful, efficient and courteous. They gave me all the information I required to book a holiday on Tuscany

27 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Brilliant service

Myself, my mum and my brother decided we wanted to go away on holiday but didn't really have any idea of where we wanted to go. I called into my local branch and, after chatting with Saffron, she checked out a few options for me and used her personal and professional experience to look at hotel and resort options. She and anyone else I have had contact with in this branch are very helpful and friendly. I am very happy with the service and the booking process, and the ease of setting up a direct debit to make paying for the holiday easier.

31 de enero de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Passport needed renewing .all the staff…

Passport needed renewing .all the staff were so very helpful and arranged an appointment with the passport office. Saffron booked the holiday for us and nothing was too much trouble. I would highly rate the service we received and would use the Glengormley branch again in the future.

17 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Karen and crew brilliant nothing to…

Karen and crew brilliant nothing to large or small so helpful

17 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Great expetience

Great , friendly staff

19 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Karen sorted out holiday in her usual…

Karen sorted out holiday in her usual professional way and got us a great deal in Gran Canaria for November.

17 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

I had a really great experience

I had a really great experience. Carley was incredibly helpful and friendly. The whole process was smooth and stress free. I would definitely recommend them to anyone looking to book a holiday and will happily use them again in the future.

17 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Fantastic adviser

Our adviser, Karen just knows what we like from a holiday and we trust her implicitly with her suggestions. She's amazing, and has the personality to match. We have never had a bad holiday, meaning we get what we want and our holiday budget is never wasted on going somewhere not up to standard. All the girls are lovely to go into. Jenna the manager, has a lovely way with her too. We just love going in to see all our friends in the Glengormley branch. Great bunch of girls. If there is an award for best branch, this is the one to hang it on their wall!

12 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

I have booked many holidays through…

I have booked many holidays through Hays Travel, i've never had any issues.
All the staff I have dealt with have been friendly, helpful and informative.

5 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Fantastic Staff.…

Karen was really helpful and has arranged a great trip for us, no problem was to much and even after I made a mistake Karen sorted it for me with ease.

4 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Great service and support

Julie understood what i needed very quickly and ensured the whole process was very well explained - thank you

10 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Booking a first time holiday

Feeling very welcome from minute one. They asked details for what I was looking for, offered ideas, options and even other things I may not have considered. All in all, would recommend booking through them.

8 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

The service was very good

The service was very good, though I disappointed them. I appreciate how i was refunded back my money in no time. Great time.

13 de abril de 2025
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Great service

Karen was very quick to respond with the info I had requested, she was very thorough and clear explaining our options and was very helpful getting us booked in with our group all wanting something different.

1 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

A very positive experience. Thank you!

Julie was so welcoming and also very knowledgeable. A great asset to the company. Nothing was too much bother for her.

4 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

The person dealing with me understood…

The person dealing with me understood the problem I was experiencing. She took the time to listen and explained what she was able to do to resolve it. She also explained what she was unable to do for me and explained it in a clear and friendly manner.
I was extremely happy with the results of my experience.

3 de marzo de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

They just do it well

Friendly and helpful staff

20 de febrero de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

I visited the Glengormley Hays branch…

I visited the Glengormley Hays branch on a Saturday morning, seeking help to book a mum and daughters weekend away. Julie was so welcoming patient, and helpful. The other team members were also engaged and friendly too. We had a super experience! Thank you- we can't wait to go on holiday!

22 de febrero de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

A very pleasing visit

Great experience as usual, the Hays staff, especially Jenna, go out of their way to get us the holiday we were looking for.
They explore all the options to give us an informed choice

13 de febrero de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

Valorada con 5 estrellas sobre 5

Always a pleasing welcome

Always a pleasing welcome. Always helpful. Always there. Can't ask for more :-)

11 de febrero de 2026
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Respuesta de Hays Travel - Glengormley

Thank you for your feedback.

If you need anything else, please do not hesitate to contact the store.

Many thanks,
Jenna

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