Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Ver más
La empresa ha respondido
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Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Ver más
La empresa ha respondido
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Ver más
La empresa ha respondido
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
La empresa ha respondido
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
334 Goring Road, BN12 4PD, Goring, Reino Unido
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Megan was professional, knowledgeable and reassuring. We were so impressed with her thoroughness with all the information needed and checking with us that we understood everything. Very, very happy customers!

Respuesta de Hays Travel - Goring
We found Isaac friendly and courteous. He dealt with our requirements calmly and efficiently. Well done Isaac.

Respuesta de Hays Travel - Goring
Great service from Megan.
Followed up my original enquiry and booked my holiday of choice promptly.
Very efficient.

Respuesta de Hays Travel - Goring
First time we’ve used Hays travel. Will definitely use again. Staff were so helpful , friendly and professional.

Respuesta de Hays Travel - Goring
Megan at the Goring branch helped us book our holiday. Megan was very helpful, very clear and precise, answered all our questions, was very thorough, kept checking with us that what she was doing was what we wanted and that we were happy with the holiday.

Respuesta de Hays Travel - Goring

Respuesta de Hays Travel - Goring
The rep we dealt with was extremely helpful with us selecting the particular hotel once we had opted for the short break 4 nights in Poland . Very helpful.

Respuesta de Hays Travel - Goring
The booking was made as requested and everything worked out as planed. Everything was done to ensure our travel was coordinated.
This all made for a throughly enjoyable holiday in Madeira.
Thsnkyou to the staff for all their help.

Respuesta de Hays Travel - Goring
I was seen Immediately and Issac was very helpful and the guided me through the booking process. He even discovered that I had cruise credit which was a big. Bonus. Very happy customer.

Respuesta de Hays Travel - Goring
Isaac managed to find a cheaper holiday. He was knowledgeable and efficient in the way he dealt with our holiday. I was treated courteously throughout the phone call. Everything was explained clearly. We now have a holiday to look forward to .

Respuesta de Hays Travel - Goring
Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally wanted. As promised she emailed me later in the day with 3 options one of which was perfect for us. We booked the following day and are really looking forward to it. Thank you Karen

Respuesta de Hays Travel - Goring
Always a first class service. Why would anyone just book online?

Respuesta de Hays Travel - Goring

Respuesta de Hays Travel - Goring
Great service, friendly helpful staff making sure I got the best deal that ticked all my needs

Respuesta de Hays Travel - Goring
Welcoming staff
Efficient staff, ready to answer any question you have
Make sure you are happy with your choice of holiday
Good advice

Respuesta de Hays Travel - Goring

Respuesta de Hays Travel - Goring
Shaun was great in customer service skills booking my hols to benidorm in june. He is a credit to the shop. The girl on exchange desk was very pleasant to with a lovely smile both delivering excellent customer care.

Respuesta de Hays Travel - Goring
We dealt with Laura, who was very helpful and knowledgeable. She gave us a lot of advice that enabled us to make the best decisions for us.

Respuesta de Hays Travel - Goring
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