As first Timers, my wife and I are very pleased with how Hays (Grantham) explained everything and what we needed to know about our forthcoming Cruise. We both felt very relaxed throughout the whole bo... Ver más
Localización
Cambiar localizaciónUnit 6, Isaac Newton Centre, NG31 6EE Grantham, England, GB
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Consulta las opiniones de los clientes
As soon as I walked into the travel agents , I was greeted with smiles and hellos . Kate was very helpful and patient . Her knowledge and experience made the difference in my decision of where to... Ver más
La empresa ha respondido
Amy was amazing nothing to much trouble she helped us with our holiday plenty of information she found good prices we went away then came back and booked it great service
La empresa ha respondido
Amy was absolutely fantastic! Made the booking process very simple and my daughter is now excited for her first holiday. Amy is a credit to the company.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 6, Isaac Newton Centre, NG31 6EE, Grantham, England, Reino Unido
- 01476 847 841
4,8
Excelente
64 opiniones
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As first Timers
As first Timers, my wife and I are very pleased with how Hays (Grantham) explained everything and what we needed to know about our forthcoming Cruise. We both felt very relaxed throughout the whole booking experience.
22 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
As soon as I walked into the travel…
As soon as I walked into the travel agents , I was greeted with smiles and hellos .
Kate was very helpful and patient .
Her knowledge and experience made the difference in my decision of where to go. Nothing was too much trouble.
Friendly staff and very smart appearance and very professional.
19 de agosto de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such knowledgeable and patient assistance throughout your travel planning process. It's great to know that nothing was too much trouble. - Fallon
Amy was amazing nothing to much trouble…
Amy was amazing nothing to much trouble she helped us with our holiday plenty of information she found good prices we went away then came back and booked it great service
15 de agosto de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was amazing and provided you with excellent service, finding you a great holiday at a good price. - Fallon
The staff are friendly and helpful.
6 de agosto de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and helpful. - Fallon
Amy was absolutely fantastic
Amy was absolutely fantastic! Made the booking process very simple and my daughter is now excited for her first holiday. Amy is a credit to the company.
11 de agosto de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful feedback! We are so pleased to hear that our team member made the booking process simple and that your daughter is excited for her first holiday. Amy loved her flowers! - Fallon
Just thank you
Your colleague Amy was amazing and help full. She definitely top on her job. We will thanks for her everything. We are sure if in the future we will travelling definitely go back to her.
Thank you so much
2 de agosto de 2026
Respuesta de Hays Travel - Grantham
Thank you for your lovely review Istvan! It was a pleasure booking your holiday for you and I can't wait to hear all about it! - Amy
The store team were great and very…
The store team were great and very helpful. My aim was to purchase a gift card as a gift. I was able to do it over the phone and receive a link to an e gift card.
Easy process and service with a smile.
28 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your kind words and taking the time to share your positive experience!- Kate
Was very happy with service given.
Was very happy with friendly, efficient service given, will definitely use Them again!
25 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you so much for your wonderful feedback! We are delighted to hear that you were happy with our friendly and efficient service. We look forward to assisting you again in the future! - Fallon
Amy was positive and helpful
Amy was positive and helpful, with an inexhaustible supply of patience. Her colleague also gve us some useful information. Pleased we went to Hays. We've been independent travellers for many years, but thought it was time we got a bit more guidance.
24 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful review! We are so pleased to hear that our team was able to provide you with helpful information and guidance. We appreciate your kind words.- Fallon
Respuesta de Hays Travel - Grantham
Thank you! - Fallon
Very friendly and professional
Very friendly and professional. Gave alot of helpful tips and informed of services Hayes provide. Would definetly call into the shop again. Excellent customer service
17 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful review! We are so pleased to hear that you found our team friendly and professional, and that you received helpful tips. We look forward to welcoming you back to the shop again soon.
The lady that dealt with my request was…
The lady that dealt with my request was polite and affable and attemped to obtain further business from me.
Full Marks young Lady.
15 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for taking the time to share your positive experience! We are delighted to hear that our team member was polite and helpful, and we appreciate your kind words. - Fallon
Well done Hays Travel in Grantham
We found the 2 members of staff we dealt with very helpful and pleasant. Booking our cruise turned into an enjoyable and friendly experience.
15 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful feedback! We are so pleased to hear that our team made booking your cruise an enjoyable and friendly experience. - Fallon
Respuesta de Hays Travel - Grantham
Thank you for your kind review :) Look forward to seeing you again!
Your staff- Fallon
Your staff, team. Fallon was excellent. Patient to help us find the right break and full of good advice! Thank you
5 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you Ian! Looking forward to booking your next trip!
- Fallon
Wow excellent service
Your staff member (Fallon) went above and beyond to tailor a holiday that suited us. First time we have used Hays Travel but it won't be the last......
1 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful review! We are so pleased to hear that our staff member went above and beyond to create the perfect holiday for you. We look forward to helping you with your future travel plans!
Had a wonderful experience
Had a wonderful experience . Very professional staff and very helpful . Will definerly use hays for my future holidays
2 de julio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our professional and helpful staff. We look forward to assisting you with your future holiday bookings.
The staff were very helpful
The staff were very helpful, professional and understanding of all our questions
28 de junio de 2026
Respuesta de Hays Travel - Grantham
Thank you for your kind words, we look forward to seeing you again soon - Sarah
Respuesta de Hays Travel - Grantham
We are so glad you had a very good experience with us. Thank you for your kind words. - Fallon
Great experience start to finish
Was a great experience from moment walked in to when we left. Sarah was amazing she went through every detail. Got a great deal, better than booking online nice to get the personal touch. Highly recommend this team. Thank you
14 de junio de 2026
Respuesta de Hays Travel - Grantham
We are so pleased you had a great experience with us! Thank you for your kind words and recommendation; we truly appreciate it. - Fallon
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