As first Timers, my wife and I are very pleased with how Hays (Grantham) explained everything and what we needed to know about our forthcoming Cruise. We both felt very relaxed throughout the whole bo... Ver más
Localización
Cambiar localizaciónUnit 6, Isaac Newton Centre, NG31 6EE Grantham, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As soon as I walked into the travel agents , I was greeted with smiles and hellos . Kate was very helpful and patient . Her knowledge and experience made the difference in my decision of where to... Ver más
La empresa ha respondido
Amy was amazing nothing to much trouble she helped us with our holiday plenty of information she found good prices we went away then came back and booked it great service
La empresa ha respondido
Amy was absolutely fantastic! Made the booking process very simple and my daughter is now excited for her first holiday. Amy is a credit to the company.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 6, Isaac Newton Centre, NG31 6EE, Grantham, England, Reino Unido
- 01476 847 841
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Your team in Grantham made the whole…
Your team in Grantham made the whole experience so enjoyable .

Respuesta de Hays Travel - Grantham
Excellent customer service
Billy was amazing he has been so patient with us we're not the easiest people to please and we had a long list of preferences but we got there in the end and we are now looking forward to our holiday. Billy's and Fallons excellent customer service made the experience relaxed and humorous. We would definitely book with them again

Respuesta de Hays Travel - Grantham
Friendly, helpful and efficient staff
We visited Hays Grantham with specific requirements for our holiday. The staff were able to assist us quickly, advise on booking and ultimately, booked our cruise immediately. Friendly and efficient staff

Respuesta de Hays Travel - Grantham
Two of your staff gave us very good…
Two of your staff gave us very good service. A credit to your travel business. Gr

Respuesta de Hays Travel - Grantham
Back to the future.....of holifay planning!
It is the first time i have used a travel agent in many years. On this occasion I had already done my research and knew what I wanted and was happy to discover I could get the trip I wanted for the same price booking with Hays as booking online direct. After years of planning trips online, involving endless scrolling and researching, I feel letting someone else do the work is the way to go. Kate was very helpful, approachable and friendly, so I am happy with the service so far.

Respuesta de Hays Travel - Grantham
Excellent staff and so helpful
Excellent staff and so helpful, I will only use Hays for my future holidays

Respuesta de Hays Travel - Grantham
Katie was lovely
Katie was lovely, very professional but very approachable! Will definitely use Hays again!

Respuesta de Hays Travel - Grantham
Fallon, you legend of a consultant
Fallon, you absolute legend! Found me exactly what I wanted at the right price. Excellent service

Respuesta de Hays Travel - Grantham
They were pleasant listened and advised…
They were pleasant listened and advised us with everything so we got the cruise which we wanted

Respuesta de Hays Travel - Grantham
Very friendly and helpful staff
Very friendly and helpful staff. Answered all our questions and very knowledgable

Respuesta de Hays Travel - Grantham
Billy was excellent
Billy was excellent, listened to what I was after, price matched , and was courteous and delightful throughout the whole process. Answered my questions with ease and was informative about the area, as he had been there himself.
Cannot praise him highly enough.

Respuesta de Hays Travel - Grantham
Billy is such a possitive perdon i feel…
Billy is such a possitive person i feel he went above & beyond to booking my special holiday

Respuesta de Hays Travel - Grantham
Very helpful everything explained easy…
Very helpful everything explained easy to talk to

Respuesta de Hays Travel - Grantham
Very helpful and listened to what we…
Very helpful and listened to what we wanted

Respuesta de Hays Travel - Grantham
Great service from Fallon booking our…
Great service from Fallon booking our holiday. Very patient and looked at all options for us. Will definitely use again

Respuesta de Hays Travel - Grantham
A great team in Grantham office
A great team in Grantham office: Sarah, Amy, Kate and Billy. Made me feel so welcome and went over and beyond. My mother passed away living in Spain and have to get out there. Sarah and Amy listened to my needs and requirements. Cannot fault the brilliant help. Well done to them. I am most grateful. Definitely use Hays Travel again. I came away less stressed than went in.

Respuesta de Hays Travel - Grantham
Kate at Grantham was brilliant
Kate at Grantham was brilliant, from our first contact via phone, then email options and finally going in to store to book. We felt comfortable with her and that she was doing the best for us with what we wanted to get from our family holiday.

Respuesta de Hays Travel - Grantham

Respuesta de Hays Travel - Grantham
Fallon went above and beyond
Fallon went above and beyond what we had expected. We appreciated the time she took looking for options for us and ensuring the cruise we booked met our needs.

Respuesta de Hays Travel - Grantham
Good service from Amy took time to…
Good service from Amy took time to ensure i got the type of holiday i was looking for Only slight disappointment When paying i wasn't able to pay though Branch card machine and had to pay via link sent to my phone but overall good service

Respuesta de Hays Travel - Grantham
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







