Hays Travel - Grantham Opiniones 

64
TrustScore: 5 sobre 5

4,8

Unit 6, Isaac Newton Centre, NG31 6EE Grantham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As first Timers, my wife and I are very pleased with how Hays (Grantham) explained everything and what we needed to know about our forthcoming Cruise. We both felt very relaxed throughout the whole bo... Ver más

Valorada con 5 estrellas sobre 5

As soon as I walked into the travel agents , I was greeted with smiles and hellos . Kate was very helpful and patient . Her knowledge and experience made the difference in my decision of where to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amy was amazing nothing to much trouble she helped us with our holiday plenty of information she found good prices we went away then came back and booked it great service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amy was absolutely fantastic! Made the booking process very simple and my daughter is now excited for her first holiday. Amy is a credit to the company.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 6, Isaac Newton Centre, NG31 6EE, Grantham, England, Reino Unido

  • 01476 847 841

4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(64)

123.986 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Billy was amazing he has been so patient with us we're not the easiest people to please and we had a long list of preferences but we got there in the end and we are now looking forward to our holiday. Billy's and Fallons excellent customer service made the experience relaxed and humorous. We would definitely book with them again

9 de junio de 2026
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Respuesta de Hays Travel - Grantham

Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent customer service and made your booking experience relaxed and enjoyable. We look forward to assisting you with future holidays! - Fallon

Valorada con 5 estrellas sobre 5

Friendly, helpful and efficient staff

We visited Hays Grantham with specific requirements for our holiday. The staff were able to assist us quickly, advise on booking and ultimately, booked our cruise immediately. Friendly and efficient staff

9 de junio de 2026
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Respuesta de Hays Travel - Grantham

We are so pleased we could assist with your specific holiday requirements. We appreciate your kind words about our friendly and efficient staff. Thank you for your lovely review. - Sarah

Valorada con 5 estrellas sobre 5

Two of your staff gave us very good…

Two of your staff gave us very good service. A credit to your travel business. Gr

6 de junio de 2026
Logotipo de Hays Travel - Grantham

Respuesta de Hays Travel - Grantham

We are so pleased to hear our team provided excellent service. Thank you for your kind words. - Fallon

Valorada con 5 estrellas sobre 5

Back to the future.....of holifay planning!

It is the first time i have used a travel agent in many years. On this occasion I had already done my research and knew what I wanted and was happy to discover I could get the trip I wanted for the same price booking with Hays as booking online direct. After years of planning trips online, involving endless scrolling and researching, I feel letting someone else do the work is the way to go. Kate was very helpful, approachable and friendly, so I am happy with the service so far.

3 de junio de 2026
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Respuesta de Hays Travel - Grantham

We are so pleased to hear you had such a positive experience returning to a travel agent after many years. We are delighted we could make your trip planning easy and enjoyable. Thank you for your kind words. - Fallon :)

Valorada con 5 estrellas sobre 5

Excellent staff and so helpful

Excellent staff and so helpful, I will only use Hays for my future holidays

1 de mayo de 2026
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Respuesta de Hays Travel - Grantham

Thank you for the kind words, we look forward to seeing you again! - Sarah

Valorada con 5 estrellas sobre 5

Katie was lovely

Katie was lovely, very professional but very approachable! Will definitely use Hays again!

5 de mayo de 2026
Logotipo de Hays Travel - Grantham

Respuesta de Hays Travel - Grantham

Thank you for your kind words, I will be sure to pass this on. - Fallon :)

Valorada con 5 estrellas sobre 5

Billy was excellent

Billy was excellent, listened to what I was after, price matched , and was courteous and delightful throughout the whole process. Answered my questions with ease and was informative about the area, as he had been there himself.
Cannot praise him highly enough.

21 de abril de 2026
Logotipo de Hays Travel - Grantham

Respuesta de Hays Travel - Grantham

Thank you for your kind words! I will be sure to pass these onto Billy! - Fallon

Valorada con 5 estrellas sobre 5

Great service from Fallon booking our…

Great service from Fallon booking our holiday. Very patient and looked at all options for us. Will definitely use again

4 de abril de 2026
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Respuesta de Hays Travel - Grantham

Thank you so much for your kind words. I am so happy we got something sorted for you - Fallon

Valorada con 5 estrellas sobre 5

A great team in Grantham office

A great team in Grantham office: Sarah, Amy, Kate and Billy. Made me feel so welcome and went over and beyond. My mother passed away living in Spain and have to get out there. Sarah and Amy listened to my needs and requirements. Cannot fault the brilliant help. Well done to them. I am most grateful. Definitely use Hays Travel again. I came away less stressed than went in.

5 de abril de 2026
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Respuesta de Hays Travel - Grantham

Thank you for your kind words - Sarah

Valorada con 5 estrellas sobre 5

Kate at Grantham was brilliant

Kate at Grantham was brilliant, from our first contact via phone, then email options and finally going in to store to book. We felt comfortable with her and that she was doing the best for us with what we wanted to get from our family holiday.

4 de abril de 2026
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Respuesta de Hays Travel - Grantham

Thank you for your kind words, glad we found exactly what you wanted - Sarah

Valorada con 5 estrellas sobre 5

Fallon went above and beyond

Fallon went above and beyond what we had expected. We appreciated the time she took looking for options for us and ensuring the cruise we booked met our needs.

29 de marzo de 2026
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Respuesta de Hays Travel - Grantham

Hi Jain,

Wow! Thank you so much for your kind words. I am so happy we got something sorted for you!

- Fallon :)

Valorada con 4 estrellas sobre 5

Good service from Amy took time to…

Good service from Amy took time to ensure i got the type of holiday i was looking for Only slight disappointment When paying i wasn't able to pay though Branch card machine and had to pay via link sent to my phone but overall good service

29 de marzo de 2026
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Respuesta de Hays Travel - Grantham

Thank you for booking and wish you a wonderful holiday. We appreciate your comments thank you for the positive feedback - Sarah

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