Hays Travel - Hemel Hempstead Opiniones 

625
TrustScore: 5 sobre 5

4,9

29 The Marlowes Centre, HP1 1DX Hemel Hempstead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Karen was very helpful she listened to what we required and did her very best to get it,which she did.Being friendly helps the customer to ask questions relating to what they require.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, Reino Unido

  • 01442816562

4,9

Excelente

TrustScore: 5 sobre 5

625 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(625)

118.436 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sally was brilliant as usual

Sally was brilliant as usual, her wealth of knowledge will find you a holiday to suit you and your budget. She is easily contactable for any questions you have.

5 de mayo de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Morning,

Thank you for the lovely review.

Thank you for booking another holiday with us.

We hope you both have a fab time in Barbados🍹🍻

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Very pleasant staff in Hemel Hempstead…

Very pleasant staff in Hemel Hempstead store, always a friendly greeting, a smile and eye contact from them all, even when with other customers they acknowledge you.
Sally was very helpful as usual and Keisha found us the perfect tour we wanted.
Very happy with our experience.

1 de mayo de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon,

Thank you for taking the time to leave a review, and booking another holiday with us🙂

We really hope you enjoy your Tour to India 🐯 .

Best Wishes

Sally & Keesha

Valorada con 5 estrellas sobre 5

As always Sally and the team are very…

As always Sally and the team are very good at the jobs very good service I feel all most part of the team I always book my Holidays with them

6 de mayo de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon,

Thanks for the lovely review.

I really do have an amazing team .
We all hope you have a fab time in Tenerife🍹🍻

Best Wishes

Sally & All the Team

Valorada con 5 estrellas sobre 5

Really friendly

Really friendly, chatty and welcoming staff that could give me live and relevant information on our destination.
The direct debit pay option was excellent.

We’ll definitely be going back to our next holiday booking.

6 de mayo de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

It was lovely to meet you both yesterday.

We really hope you enjoy your cruise ⛵

Best Wishes

Karen , Sally & all the Team at Hays Travel

Valorada con 5 estrellas sobre 5

The Staff are excellent and very…

The Staff are excellent and very adaptable to customer needs.
We always recommend Hays Travel Hemel Hempstead.
Manager Sally has a great team 😊

4 de mayo de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thanks for the lovely review.
I really do have an amazing team .
We all hope you all have a fab time in Benidorm 🍹🍻

Best Wishes

Sally & All the Team

Valorada con 5 estrellas sobre 5

Very professional and helpful

Very professional and helpful

29 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good morning Carol,

Thank you for taking the time to leave a review. We hope you have the best time in Majorca with your family 😊

Kind Regards,
Keesha

Valorada con 5 estrellas sobre 5

Great Friendly Staff

Great Friendly Staff, always very helpful.

22 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

Thanks for the lovely review.

We hope you have a lovely holiday.

Kind regards

Sally

Valorada con 5 estrellas sobre 5

The staff were lovely all professional

The staff were lovely. Friendly and booked the holiday and also found the hotel which we wanted under our budget. They rented us our boarding passes which was excellent service.

22 de abril de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

Thank you for taking the time to leave a review.

We hope you all have a lovely holiday.

Kindest regards

Karen

Valorada con 5 estrellas sobre 5

Real expertise at work

Real expertise at work, we could have never done what was done for us by oursleves

29 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you for sharing your positive experience with us.

We hope you have a great flight to the Shetland Islands.

Best Wishes

Steve

Valorada con 5 estrellas sobre 5

Sally was very welcoming and patient…

Sally was very welcoming and patient answering all my questions. She had also done research before my visit. Felt much more confident having someone take me through the booking process.

29 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you for taking the time to leave a review.

We really hope you enjoy your cruise to the North Cape , it truly is a once in a lifetime holiday.

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Steve went out of his way to find the right holiday for me. Definitely recommend Hays.

28 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for your very kind comments.Another lovely holiday for you to look forward to Dawn

Valorada con 5 estrellas sobre 5

Booking a holiday

Steve from hemel .Has booked holidays for me before and Always been very helpful .

23 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you for taking the time to leave a review. We hope you have a lovely holiday.

Best Wishes

Steve

Valorada con 5 estrellas sobre 5

So nice to have Steve take my booking…

So nice to have Steve take my booking made sure this was the holiday that we needed would not stop looking to make sure
So helpful and friendly great customer service nice to see a man who still where’s a tie to Work? Hopefully one day he gets a tight properly apart from that service is great.

20 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for the kind review, we hope you all have a great time in Egypt.

Valorada con 5 estrellas sobre 5

Karen at the Hemel Hempstead branch is…

Karen at the Hemel Hempstead branch is amazing, she sat with us and gave us all the help we needed.

Never booked with Hays before, and after the great experience, we will not book another holiday with anyone else. 10/10

18 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

I'm glad I was able to find you that amazing bargain! I look forward to finding more holidays for you in the future.

Karen x

Valorada con 5 estrellas sobre 5

We were treated most helpfully

We were treated most helpfully by a lady named Karen, who made the booking easy not only with our booking but also with information on possible future bookings. First class. Thank you.

10 de abril de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for the lovely review.
It was my pleasure to book your holiday. I look forward to booking your holidays in the future.

Have a fab time

Karen

Valorada con 5 estrellas sobre 5

Sally & Karen were so helpful

Sally & Karen were so helpful, making sure that we had the holiday that we wanted at a price we were willing to pay.

4 de abril de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

Thanks for the kind review.

We hope you enjoy both of the holidays you booked , Cheeky little All inclusive fly & flop 🍹🍺

Safari with your friends later in the year 🦁🦒

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Hays in Hemel Hempstead are very…

Hays in Hemel Hempstead are very friendly and make you feel comfortable as soon as you walk in

7 de abril de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Thank you for your very kind comments.We do hope that you have a lovely holiday.

Valorada con 5 estrellas sobre 5

We use Hays because it works.

Immediately seen by your representative and straight down to business. Booking finished and all documents provided in 40 minutes. Congratulations to new (to us) employee James.

9 de abril de 2026
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Thank you for your very kind comments.We do hope you have a lovely holiday

Valorada con 5 estrellas sobre 5

Once again a excellent service from…

Once again a excellent service from Hays Hemel Hempstead
Went in and saw Karen not all Karen’s are Karen’s
We wanted to change one of our holidays wasn’t sure if we could do it we was there on Saturday Karen said I’ll try and call Monday as Saturdays are manic which we totally understood
Within 10 minutes of leaving I received a phone call from Karen all sorted this really is the best travel agent with the best staff
Oh well looks we have to book another holiday lol 😂

28 de marzo de 2026
Opinión espontánea
Logotipo de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead

Hi Karen

Thank you for your kind comments. We pride ourselves on our customer service, and we look forward to booking your future holidays

Kind regards
Karen

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