Hays Travel - Hemel Hempstead Opiniones 

626
TrustScore: 5 sobre 5

4,9

29 The Marlowes Centre, HP1 1DX Hemel Hempstead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Karen was very helpful she listened to what we required and did her very best to get it,which she did.Being friendly helps the customer to ask questions relating to what they require.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, Reino Unido

  • 01442816562

4,9

Excelente

TrustScore: 5 sobre 5

626 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(626)

119.579 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What a fabulous experience!

What a fabulous experience!
I haven’t used a travel agency for years but would highly recommend using Hays.
Steve was just what I needed- friendly, welcoming, full of knowledge, understanding and patience. No pressure selling just giving me everything I asked for and helpfully making suggestions and alternatives.
It was a great experience to have a human being to speak to rather than a screen!
Lovely chap. Well done Hays .

18 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you so much Deborah for those lovely comments.You have got such an exciting holiday to look forward to.

Best Wishes

Steve

Valorada con 5 estrellas sobre 5

Excellent service

My travel agent, Steve listened to everything I wanted to include especially travelling with children on my own. Excellent customer services and experience. So much so I am booking next years holiday with Hays already.

19 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you Tracy for your lovely comments.My absolute pleasure.Kind Regards

Steve

Valorada con 5 estrellas sobre 5

I visited your Hemel Hempstead branch…

I visited your Hemel Hempstead branch yesterday afternoon and was given a warm welcome. Over a friendly cup of coffee made by James i discussed my holiday requirements with Sally. She gave me lots of friendly advice including the best time to travel to Portugal for the Douro Cruise. She then rang Riviera Travel and we successfully made a booking for October 2026. I cannot fault the information or attention i received.

17 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

Thank you for taking the time to leave a lovely review.
So pleased that James coffee making skills have improved that they deserved a mention. :)

It was so lovely to see you and looking so well after a bad start to the year.

See you soon with passport details and you never know you might get a biscuit with that coffee.

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

very helpful and very friendly

very helpful and very friendly

16 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

I appreciate you taking the time to share your kind words, and I'm so pleased to hear that I provided a friendly and helpful experience!

Kind regards
Karen

Valorada con 5 estrellas sobre 5

Hays Travel - professional & helpful

Hays Travel has just helped us book a special holiday to see family in New York & then Bermuda. Danielle at the Hemel Hempstead branch was so professional and helpful, especially as we haven't visited these places before. We will definitely use Hays again

9 de febrero de 2026
Opinión espontánea
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Respuesta de Hays Travel - Hemel Hempstead

I am happy to hear that I could help you book your special holiday to New York and Bermuda and that you get to visit your family to. It's great to know that you found my service professional and helpful. We appreciate your feedback and look forward to assisting you again.

Kind Regards

Danielle

Valorada con 5 estrellas sobre 5

Happy Customer

I was listened too and I received what I needed.
Sally was very efficient and looked into what I needed.

14 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you for taking the time to leave a lovely review. I am so pleased we managed to get you some all most perfect flight times :)

We will see you when its time to check in , Don't forget your passports :)

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Lanzarote booking

Knowledgeable and friendly travel advisor, Danielle done her job efficiently

14 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you so much for taking the time to give me a kind review . I am happy you found me knowledgeable and friendly and you felt I did everything efficiently for you. I look forward to helping you again in the future.

Kind Regards

Danielle

Valorada con 5 estrellas sobre 5

When my husband and I walked into the…

When my husband and I walked into the Hemel branch we were given a lovely welcome. The staff knew us before as we have used Hays travel a few times. Sally asked us what we were looking for, and then told us what was available. I wanted to go away in October as it was a special birthday year for me as I am 60 this year. So we have booked a week away around my birthday. I would recommend this branch to all of our friends and family.

13 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Afternoon

Thank you very much for taking the time to leave a review, We hope your 60th Birthday celebrations are amazing.

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful

10 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for the lovely review.

Kind Regards
Hays Travel Hemel

Valorada con 5 estrellas sobre 5

She is brilliant and so helpful

She is brilliant and so helpful.
Thank you so much.

1 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for your kind words , you are very welcome!

Kind Regards
Karen

Valorada con 5 estrellas sobre 5

Sally made me feel really welcome

Sally made me feel really welcome, she went out of her way to find me the best deal that suited my budget.
She tried every possible way to make my holiday cheaper and with what my requirements were, she always had my best interest in mind.

Well done Sally!!!!
You are a true credit to Hays Travel.

8 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you very much for taking the time to leave such a lovely review.

I hope you enjoy your holiday with your sons.

Best Wishes

Sally

Valorada con 5 estrellas sobre 5

Lovely staff in hemel hempstead branch…

Lovely staff in hemel hempstead branch never a problem will always go see them when booking

11 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Moring

Thanks for taking the time to leave a review.

We love to see you and the family , even when your not booking holidays

Sally

Valorada con 5 estrellas sobre 5

Good experience, third time with you steve and would continue in the future…

Good experience with your employee steve Hampstead branch. Very knowledgeable did not pressure us into anything we didn’t want. Kept us up-to-date through the process.

1 de febrero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Mr Godley,

We appreciate you taking the time to share your positive experience. We're happy to hear that Steve's expertise and approach met your needs so well.

Hays Hemel

Valorada con 5 estrellas sobre 5

Really polite and found us the best…

Really polite and found us the best holidays iver the past year been away 3 times and was not disappointed

24 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thanks for taking the time to leave a lovely review. We hope you have a lovely holiday.

Best Wishes

Keesha

Valorada con 5 estrellas sobre 5

Karen was very patience with us

Karen was very patience with us, very helpful

31 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for your kind words. It was my pleasure to be able to book your holiday.

Kind regards
Karen

Valorada con 5 estrellas sobre 5

Danielle was super helpful in helping…

Danielle was super helpful in helping me plan our family holiday

29 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Good Morning

Thank you for your lovely review, i hope you enjoy your family holiday to Barbados.


Kind Regards
Danielle

Valorada con 5 estrellas sobre 5

The lady we worked with was brilliant

The lady we worked with was brilliant, very helpful & very patient as we went through different options (Her name was Ami )

29 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you for the lovely review , I'm glad we got something booked for you!
Have a lovely holiday
Kind Regards
Aimee

Valorada con 4 estrellas sobre 5

Very helpful

Danielle was very helpful with our enquiries and we ended up booking our holiday there and then.

20 de enero de 2026
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Respuesta de Hays Travel - Hemel Hempstead

Thank you so much for your kind review, It was my pleasure to help you with your holiday plans and I am so pleased you found myself helpful to your needs. I wish you a wonderful holiday.

Kindest Regards

Danielle

Hays Travel

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