Karen was very helpful she listened to what we required and did her very best to get it,which she did.Being friendly helps the customer to ask questions relating to what they require.
La empresa ha respondido
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Karen was very helpful she listened to what we required and did her very best to get it,which she did.Being friendly helps the customer to ask questions relating to what they require.
La empresa ha respondido
James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... Ver más
La empresa ha respondido
Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... Ver más
La empresa ha respondido
Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, Reino Unido
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What a fabulous experience!
I haven’t used a travel agency for years but would highly recommend using Hays.
Steve was just what I needed- friendly, welcoming, full of knowledge, understanding and patience. No pressure selling just giving me everything I asked for and helpfully making suggestions and alternatives.
It was a great experience to have a human being to speak to rather than a screen!
Lovely chap. Well done Hays .

Respuesta de Hays Travel - Hemel Hempstead
My travel agent, Steve listened to everything I wanted to include especially travelling with children on my own. Excellent customer services and experience. So much so I am booking next years holiday with Hays already.

Respuesta de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead
I visited your Hemel Hempstead branch yesterday afternoon and was given a warm welcome. Over a friendly cup of coffee made by James i discussed my holiday requirements with Sally. She gave me lots of friendly advice including the best time to travel to Portugal for the Douro Cruise. She then rang Riviera Travel and we successfully made a booking for October 2026. I cannot fault the information or attention i received.

Respuesta de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead
Hays Travel has just helped us book a special holiday to see family in New York & then Bermuda. Danielle at the Hemel Hempstead branch was so professional and helpful, especially as we haven't visited these places before. We will definitely use Hays again

Respuesta de Hays Travel - Hemel Hempstead
I was listened too and I received what I needed.
Sally was very efficient and looked into what I needed.

Respuesta de Hays Travel - Hemel Hempstead
Knowledgeable and friendly travel advisor, Danielle done her job efficiently

Respuesta de Hays Travel - Hemel Hempstead
When my husband and I walked into the Hemel branch we were given a lovely welcome. The staff knew us before as we have used Hays travel a few times. Sally asked us what we were looking for, and then told us what was available. I wanted to go away in October as it was a special birthday year for me as I am 60 this year. So we have booked a week away around my birthday. I would recommend this branch to all of our friends and family.

Respuesta de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead
She is brilliant and so helpful.
Thank you so much.

Respuesta de Hays Travel - Hemel Hempstead
Sally made me feel really welcome, she went out of her way to find me the best deal that suited my budget.
She tried every possible way to make my holiday cheaper and with what my requirements were, she always had my best interest in mind.
Well done Sally!!!!
You are a true credit to Hays Travel.

Respuesta de Hays Travel - Hemel Hempstead
Lovely staff in hemel hempstead branch never a problem will always go see them when booking

Respuesta de Hays Travel - Hemel Hempstead
Good experience with your employee steve Hampstead branch. Very knowledgeable did not pressure us into anything we didn’t want. Kept us up-to-date through the process.

Respuesta de Hays Travel - Hemel Hempstead
Really polite and found us the best holidays iver the past year been away 3 times and was not disappointed

Respuesta de Hays Travel - Hemel Hempstead

Respuesta de Hays Travel - Hemel Hempstead
Danielle was super helpful in helping me plan our family holiday

Respuesta de Hays Travel - Hemel Hempstead
The lady we worked with was brilliant, very helpful & very patient as we went through different options (Her name was Ami )

Respuesta de Hays Travel - Hemel Hempstead
Danielle was very helpful with our enquiries and we ended up booking our holiday there and then.

Respuesta de Hays Travel - Hemel Hempstead
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