Hays Travel - Horwich Opiniones 

515
TrustScore: 5 sobre 5

4,9

72 Winter Hey Lane, BL6 7NZ Horwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The young lady Emma was very good. We have used the HORWICH branch before so our names came up on the computer. We wanted a specific hotel in our destination, she looked at travelling from Manchester... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was really impressed with my experience of booking a holiday with Hays travel, Horwich. Mollie and her colleague suggested the best area for what I wanted from the holiday and were really helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were looking for flights only (Manchester to Sydney) but after discussing our plans with Emma she suggested that changing our onward Flights from Hong Kong to Sydney to two days later we could spen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Every time we go into the Horwich branch we feel we are greeted by friends who want nothing but the best for our holiday experience. The team are dedicated to making sure whatever you need is careful... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 72 Winter Hey Lane, BL6 7NZ, Horwich, Reino Unido

  • 01204 468069

4,9

Excelente

TrustScore: 5 sobre 5

515 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(515)

118.436 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff

Friendly knowledgeable staff. Helped us book our first Cruise.

11 de julio de 2026
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Respuesta de Hays Travel - Horwich

Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Janet

Valorada con 5 estrellas sobre 5

Great service got exactly what we asked…

Great service got exactly what we asked for, Janet was very efficient, and though. Knows what she's doing

11 de julio de 2026
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Respuesta de Hays Travel - Horwich

Thankyou for taking the time to leave a review and choosing to book with me again. I hope you are looking forward to this holiday. Thankyou Janet

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff. Completed our booking quickly.

3 de julio de 2026
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Respuesta de Hays Travel - Horwich

It was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet.

Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service.
Jill went above and beyond to make sure we had everything sorted for our cruise and stay. Certainly use HAYS again.

21 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for taking the time to leave a review and for the lovely feedback. It was lovely to meet you both and it was a pleasure to book your holiday. Thank you Jill

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. It took a long time over the telephone communicating with Vista but your representative Janet was professional, patient and efficient. Very satisfied customer and looking forward to our trip to Japan.

27 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for your lovely feedback, it was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff with…

Friendly knowledgeable staff with patience to make changes.

26 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you for your lovely feedback, I hope you are looking forward to your holiday. Thank you Emma

Valorada con 5 estrellas sobre 5

Gill was booking a cruise for me

Gill was booking a cruise for me, it was great I had nothing to do apart from answer a few questions.
She booked everything, look at all the alternatives and even worked through her lunch break nothin was to much trouble. Thanks Jill

24 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your cruise. Thankyou Jill

Valorada con 4 estrellas sobre 5

Good communication

13 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thankyou for taking the time to leave a review and choosing to book with us again. I hope you are looking forward to your trip. Thankyou Mollie

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. Friendly helpful nothing is too much trouble. I book all my holidays with them.
They always go that extra mile to make sure you are happy with what you have booked.

16 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Thank you Emma

Valorada con 5 estrellas sobre 5

The staff Gill always sorts my holidays…

The staff Gill always sorts my holidays to get the best deal. and Molly today very helpful and sorted my holiday out and made sure everything was right for me.

5 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Thank you Mollie

Valorada con 5 estrellas sobre 5

We booked a holiday whilst we were away…

We booked a holiday whilst we were away on holiday, rang our local Hays travel shop back home and they did it all for us, no hastle.

2 de junio de 2026
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Respuesta de Hays Travel - Horwich

Thank you for your lovely feedback, it is always a pleasure to book your holidays, we hope you enjoy the rest of your holiday. Many thanks Jill

Valorada con 5 estrellas sobre 5

Very helpful staff

28 de mayo de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for your lovely feedback, it was a pleasure to book your holiday, we hope you are looking forward to it.
Thank you Mollie

Valorada con 5 estrellas sobre 5

We have never used Haysbefore but…

We have never used Hays before but could not find the cruise we wanted elsewhere.
I was really happy with the personal service I received from the booking itself to the questions I had asked.
The girls in the Horwich branch were all knowledgeable, pleasant and professional. They were only happy when we were happy with everything we were booking.
This holiday was something we wanted for a few years and it was a great experience for us to book with Mollie and the other staff.
I will definitely be recommending them to everyone in the future. 10 out of 10!

20 de mayo de 2026
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Respuesta de Hays Travel - Horwich

Thank you so much for your lovely feedback, it was a pleasure to book your holiday, we hope you are looking forward to it.
Thank you Mollie

Valorada con 5 estrellas sobre 5

Jill was polite,gave lots of…

Jill was polite,gave lots of information about our trip. Answered any queries we had.

26 de mayo de 2026
Logotipo de Hays Travel - Horwich

Respuesta de Hays Travel - Horwich

Thank you for taking the time to leave a review and choosing to book with us. It was my pleasure and I hope you are looking forward to your holiday. Thank you Jill

Valorada con 5 estrellas sobre 5

Very helpful and patient staff

Very helpful and patient staff

24 de mayo de 2026
Logotipo de Hays Travel - Horwich

Respuesta de Hays Travel - Horwich

Thank you for taking the time to leave a review and choosing to book with us. It was my pleasure and I hope you are looking forward to your holiday. Thank you Jill

Valorada con 5 estrellas sobre 5

Mollie at the Horwich branch was very…

Mollie at the Horwich branch was very patient and helpful.

22 de mayo de 2026
Logotipo de Hays Travel - Horwich

Respuesta de Hays Travel - Horwich

Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your holiday. Thankyou Mollie

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