The young lady Emma was very good. We have used the HORWICH branch before so our names came up on the computer. We wanted a specific hotel in our destination, she looked at travelling from Manchester... Ver más
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Consulta las opiniones de los clientes
We have been using hays travel since 2019 first class service staff friendly helpful nothing to much trouble A1 service would recommend them
La empresa ha respondido
I was really impressed with my experience of booking a holiday with Hays travel, Horwich. Mollie and her colleague suggested the best area for what I wanted from the holiday and were really helpful an... Ver más
La empresa ha respondido
We were looking for flights only (Manchester to Sydney) but after discussing our plans with Emma she suggested that changing our onward Flights from Hong Kong to Sydney to two days later we could spen... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
72 Winter Hey Lane, BL6 7NZ, Horwich, Reino Unido
- 01204 468069
4,9
Excelente
516 opiniones
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Great service all round.
Great service all round.
Gave ideas on what I was looking for. Got back to me quickly, with a few options.
Book most of my holidays through Hays..
1 de noviembre de 2025
Respuesta de Hays Travel - Horwich
Thank you for your lovely feedback, it was a pleasure to book your holiday, I hope you are looking forward to it. Many thanks Mollie.
holiday booking
although there were only 2 people in the branch to deal with our booking, we found them to be very helpful and gave good advice
24 de octubre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure helping you book your holiday and I hope you are both looking forward to it. Thankyou Janet
The staff were more than helpful as…
The staff were more than helpful as always,we will always try to book our holidays with you.
15 de octubre de 2025
Respuesta de Hays Travel - Horwich
Thank you so much for your lovely feedback, we hope you are looking forward to your holiday. Many thanks Janet
Emma was extremely helpful and…
Emma was extremely helpful and knowledgeable and booked a very good package holiday for us.
We highly recommend Hays Travel
7 de octubre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and i hope you are looking forward to this holiday. Thankyou Emma
The representative was knowledgeable…
The representative was knowledgeable and helpful with all our requests
3 de octubre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Jill
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Emma
All the staff at Hays travel are always…
All the staff at Hays travel are always polite, gave great knowledge of the holiday you want and are always happy to see each customer
19 de septiembre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure helping you book your holidays and i hope you are looking forward to them. Thankyou Janet
Respuesta de Hays Travel - Horwich
Thank you so much for your lovely review, we hope you are looking forward to your trip.
Thank you
The very best service we ever have is…
The very best service we ever have is at Hays Horwich
14 de septiembre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and i hope you are all looking forward to this trip. Thankyou Jill
Jill was patient and empathetic as I…
Jill was patient and empathetic as I have severe clinical depression she took time and explained everything in detail and did everything i asked
10 de septiembre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing book with us. It was my pleasure helping you book your trip and i hope you are looking forward to it. Thankyou Jill
Rhone Cruise Lynne greeted me with a…
Rhone Cruise Lynne greeted me with a smile and very friendly approach and was very helpful sorting out when and what I wanted much quicker than I could have done !!! Gave a more personal approach by speaking to a Riviera assistant on the phone and assuring me if I had any problems to pop back in. I was very impressed !!!!
10 de septiembre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure helping you book your river cruise.I hope you are looking forward to it. Thankyou Lynne
Helpful service
I've never been on a cruise before.
I didn't relly know what I wanted.
The lady (called Janet) was extremely patient & polite & found lots of information for me, helping me to decide & make a booking.
30 de agosto de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review. It was my pleasure helping you book your first cruise, i hope you are looking forward to it. Thankyou Janet
Booked four holidays for next year with…
Booked four holidays for next year with Alpha Holidays with Janet Greenall was stress free - gave her four dates and destinations and all booked and confirmed within a couple of days .
Excellent services. Highly recommended to friends and family.
6 de septiembre de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure helping you arrange your holidays and i hope you are looking forward to them. Thankyou Janet
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. I hope you are both looking forward to this trip. Thankyou Emma
taylor made our holiday…
Travel agent taylor made our holiday requirements spot on. 👌
24 de agosto de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Emma
Summer holiday booking (Austria )
Very pleasant, helpful and knowledgeable staff.
Emma helped us to choose our next years summer holiday in
a very relaxed manner giving several options and the pros and cons of each.
Eric Rigby
30 de agosto de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave review and choosing to book with us. It was my pleasure helping you find your perfect holiday. I hope you are all looking forward to it. Thankyou Emma
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Emma
Elaine served me.
Elaine served me.
Very fast and covered all the bases.
Very professional
10/10.
23 de agosto de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure and i hope you are looking forward to your holiday. Thankyou Elaine
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Elaine
Good deal
Emma was very confident lady. We managed to get a lovely cruise at a much lower price than we anticipated and one board credit. Very pleased. Thank you Emma
20 de agosto de 2025
Respuesta de Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure helping you book your next holiday and i hope you are both looking forward to it. Thankyou Emma
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