Jan was very friendly and efficient. She did what she said she would in terms of calling back and sending confirmations, all within agreed timescales. Fantastic service!
La empresa ha respondido
Personal Travel Consultant Jan Gledhill, HX2 Halifax, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Jan was very friendly and efficient. She did what she said she would in terms of calling back and sending confirmations, all within agreed timescales. Fantastic service!
La empresa ha respondido
We like to book our next cruise while on board to get the benefits attached, like an on-board spending account. Our arrangement is always immediately sent to Jan Gledhill at Hays our local rep who the... Ver más
La empresa ha respondido
Jan@hays travel really helped us find a perfect 40th Birthday cruise. Nothing was ever too much to ask, had few queries on location of room and Jan went above and beyond throughout our booking.... Ver más
La empresa ha respondido
Jan always goes the extra mile I messaged her just after 6pm to see if a deal she had posted earlier in the day was still available She replied to say she would need to check the following morni... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Jan Gledhill, HX2, Halifax, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jan the travel advisor was very helpful and patient whilst I was trying to choose which cabin would be the best for us and pointed out that I would need an accessible cabin if I decided to take a mobility scooter or wheelchair nearer the time as wouldn't be allowed on board otherwise with one.
She made the booking procedure "painfree" would definetely recommend Jan Gledhill

Respuesta de Hays Travel - Jan Gledhill

Respuesta de Hays Travel - Jan Gledhill
Jan Gledhill
Very helpful and knowledeable about holidays and help us find our holiday and priced match the inter net. We will certainley contact her in the future

Respuesta de Hays Travel - Jan Gledhill
Jan is just brilliant in sorting holidays for you, it's always a pleasure when speaking with her on the telephone. She diarises when you need to check in and messages/calls you, she basically takes all the stress out of booking and so friendly with it too. Thanks again Jan.x

Respuesta de Hays Travel - Jan Gledhill
Got a good deal on an all inclusive holiday the later when I got home found an even cheaper deal by moving a few days thank you.

Respuesta de Hays Travel - Jan Gledhill
Helpful and knowledgeable. Responded quickly to my enquiry.

Respuesta de Hays Travel - Jan Gledhill
Good advice and plenty of information for booking something I have no idea about.

Respuesta de Hays Travel - Jan Gledhill
I saw a holiday for Lake Coma advertised last year for 2024 but I wanted to go in 2025, I contacted Jan & she said it was not available yet but would contact me when it is.
Jan sent me a message to say it’s now on sale for 2025. Now booked for July 2025.

Respuesta de Hays Travel - Jan Gledhill
Book all my holiday with Jan Gledhill at Hays - can always rely on her for a great experience and advice.

Respuesta de Hays Travel - Jan Gledhill
Jan is great to deal with, got the deal I wanted and had no hesitation to book with her. That's holiday number 3 to look forward to, Direct Debit Option is great for me too!! Thank you Jan and Hays Travel ❤️

Respuesta de Hays Travel - Jan Gledhill
Jan was lovely and made me feel at ease.its the first time going single parent solo and on a cruise but with Jan's help, I'm confident we will have a great time.she answered all of my questions and is always on the endow the phone if I need any more help.

Respuesta de Hays Travel - Jan Gledhill
The service and easy of booking was excellent. Took the pressure from us in knowing everything was booked

Respuesta de Hays Travel - Jan Gledhill
Jan was very helpful in booking my holiday. I would definitely recommend her when booking your holiday.

Respuesta de Hays Travel - Jan Gledhill
I have booked with Jan a few times now and always had fabulous holidays. Nothing is too much trouble for her. If I find holidays with other agents always ask Jan if she can book it as we totally trust her as she's friendly professional and strives to get you the best offer always

Respuesta de Hays Travel - Jan Gledhill
Fantastic as always, we try and use Jan for all our holidays. Great customer service all the time

Respuesta de Hays Travel - Jan Gledhill
Jan was amazing , her customer service is fantastic, she is friendly and knows her stuff.
Myself and my family have used Hays travel through Jan for a number of years now and have never been disappointed.

Respuesta de Hays Travel - Jan Gledhill
Jan was so accommodating of all our needs and went above and beyond to help us. Thank you xx

Respuesta de Hays Travel - Jan Gledhill
Jan was amazing price matching a deal I had found on line with another company
Jan spent time getting us better flights
Amazing service

Respuesta de Hays Travel - Jan Gledhill
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.