Hays Travel - Karen Hepple Opiniones 

Karen is extremely knowledgeable and exceptionally helpful in all aspects of booking a holiday with her. Nothing is too much trouble, she goes above and beyond to help.

We were looking to book a cruise to the Norwegian Fjords having never been there before. Karen was friendly and very knowledgeable about the cruise and cruises in general. She took into account all our requests and offered advice and suggestions to make the holiday an even better experience. I would highly recommend booking with Karen and will be doing so again in the future .

Professional and personal service from the start

Karen responded immediately to my enquiry and was very efficient with my booking

Really helpful, speedy service

I have booked several holidays with Karen, she is always very professional, listens to my wants for my holidays and finds the best deal for me.

Karen is very knowledgeable about the work she does. She helps and answers all my questions and I have a lot. Thanku Karen for taking the stress out of booking a holiday.

Good service, helpful as ever, this was a repeat booking using Newmarket Travel, but a different trip. Karen was eager to hear about the original trip and asked if she could use photos etc., so she could help others. This is a great way to assure customers

Very efficient and found the holiday we asked for cheaper than we could. Very friendly service and responsive to requests and questions

Karen sorted everything very quickly and efficiently at a great price .

I called Karen and told her where I was I wanted to my holiday to be booked and she was straight into this within minutes. She got me the best price which u was really happy with and the was all sorted within a very short time. She explained everything thoroughly and even when I came across a problem with the seating on the aircraft, she was straight onto the provider and had this changed straight away for me. Couldn't ask for a better service. Thank you Karen 😊

The holiday was booked without any hassle. Karen was professional, approachable and was available to answer any questions. This isn’t my first holiday I have booked through Karen and now I won’t go anywhere else.

Karen @ Hays travel is always very supportive and helpful, nothing is too much trouble for her to get you what you need.

Super efficient and great communication

Very helpful and professional when booking. Took the time to look for options for us and helped us get the best holiday for us.

Karen was able to find us the best deal for the holiday we wanted, she was very patient when I kept changing my mind and made sure we were certain and happy before we booked. I have booked numerous holidays with Karen and wouldn’t go anywhere else now because I have full peace of mind knowing everything is done right and I can go to Karen with any queries.

Karen is very friendly, efficient and knowledgeable. Every detail of our holiday was thoroughly checked in a phone call after I made the initial enquiry online. Would happily recommend Karen to friends and family.

Karen is extremely helpful and accommodating when booking our holidays, she always goes the extra mile with attention to detail.

Very helpful and knowledgeable and friendly