Hays Travel - Keynsham Opiniones 

1056
TrustScore: 5 sobre 5

4,9

52 High Street, BS31 1DX Keynsham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helen was extremely knowledgeable quickly giving us a range of options. Jessica was really efficient in helping us book.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 52 High Street, BS31 1DX, Keynsham, Reino Unido

  • 01174055609

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1056)

119.953 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

pleasant staff

pleasant staff at the shop giving all the information required to make a booking. we rang the next day and made the booking etc. the conversation over the phone was helpful and seats on the aircraft were also booked

17 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your kind review - Imogen

Valorada con 5 estrellas sobre 5

Helpful, patient and secured a great desl

We went in with no real idea of what we wanted or where to go. I entered warning them of this but was greeted with big smiles and "let me help" from Ellie and she secured as a fabulous deal for a lovely holiday

25 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review! It was a pleasure to book your trip! Best Wishes Ellie

Valorada con 5 estrellas sobre 5

Very friendly helpful and informative…

Very friendly helpful and informative assistant (Ellie).
Good price, lots of info, dudn't feel rushed or 'sold', Defo use Hays again

25 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you so much for your lovely review! - Ellie :)

Valorada con 5 estrellas sobre 5

Exceptional booking problems

There were a lot of exceptional
difficulties trying to book and pay for my flight. The member of staff at Keynsham branch was kind and patient and we finally managed to overcome these.

25 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your 5* review. I hope you have a great time in Cebu catching up with family. Regards Helen

Valorada con 5 estrellas sobre 5

Booking a cruise. The member of staff made me feel at…

The member of staff made me feel at ease and took time to ensure all our holiday needs were put in place without being to pushy would recomend Hayes travel keynsham very friendly and experienced staff.

23 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for much for your lovely review. Kind regards, Jayne

Valorada con 5 estrellas sobre 5

Very helpful staff,we are elderly & I…

Very helpful staff,we are elderly & I am slightly disabled , they arranged everything for us & we are enjoying the holiday very much. Thank you.
.

14 de abril de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review. It was a pleasure to book your holiday! Best Wishes Helen

Valorada con 5 estrellas sobre 5

I honestly could not recommend these…

I honestly could not recommend these ladies enough ! Absolutely excellent service from first thoughts through to booking, Jayne and Helen thank you so much.
Will definitely be using again for sure.

7 de abril de 2026
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Respuesta de Hays Travel - Keynsham

Thank you so very much for your very kind review. It was a pleasure to book your trip. Best Wishes Jayne and Helen.

Valorada con 5 estrellas sobre 5

Jessie was very efficient and…

Jessie was very efficient and knowledgeable. Great service as always. Thank you, very happy customers.

14 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review! It was a pleasure to book your cruises! Best Wishes Jessie

Valorada con 4 estrellas sobre 5

Booked with no problems


Booked with no problems, they found a holiday that suited us, quite quickly

14 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

I am so pleased we found a holiday quickly that suited you. Thank you!

Kind Regards
Imogen

Valorada con 5 estrellas sobre 5

No hassle holiday

No hassle holiday. Great service given and will be coming back to book again.

29 de abril de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review, hope you enjoyed your holiday to Salou. Jayne

Valorada con 5 estrellas sobre 5

Relaxed and informative

Relaxed and informative, all questions answered with confidence.

6 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you do much for your very kind review. It was a pleasure to book your cruise. Thanks again Rachael.

Valorada con 5 estrellas sobre 5

Majorca

Jessie was the young lady who dealt with our holiday. She was great 👍 Very efficient, friendly and always with a smile. Wouldn't hesitate to use Hays again.

11 de mayo de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review. It was a pleasure to book your holiday for you. I am sure you will have a wonderful time! Best Wishes Jessie

Valorada con 5 estrellas sobre 5

First class service Jayne is so helpful…

First class service Jayne is so helpful talks us through everything never rushed us and always full of info

1 de mayo de 2026
Logotipo de Hays Travel - Keynsham

Respuesta de Hays Travel - Keynsham

Thank you for your lovely review, great to get you yet another cruise booked. Jayne

Valorada con 5 estrellas sobre 5

Excellent service as always

Excellent service as always. Service very polite and able to answer any queries. Top class branch.

29 de abril de 2026
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Respuesta de Hays Travel - Keynsham

We appreciate you taking the time to leave us such a fantastic review. We are so glad that our team could provide you with excellent and polite service.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

After i booked i realised there was an…

After i booked i realised there was an error with my booking and it was sorted straight away! Very professional and helpfull

2 de mayo de 2026
Logotipo de Hays Travel - Keynsham

Respuesta de Hays Travel - Keynsham

We appreciate your positive feedback! We are so glad we could resolve the booking error promptly and professionally for you. Thank you!

Kind Regards
Jessie

Valorada con 5 estrellas sobre 5

I contacted Hayes Travel Keynsham…

I contacted Hayes Travel Keynsham several times in May, 2026. I wanted to book a two centre trip over Christmas and New Year 2026/2027.
The service was always cheerful, patient and knowledgeable.
Thank you.
Marie

30 de abril de 2026
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Respuesta de Hays Travel - Keynsham

Thank you for your lovely review, it was a pleasure to book your holiday! Thank you, Elle

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