We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 8 The Killingworth Centre, NE12 6YT Killingworth, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
La empresa ha respondido
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Ver más
La empresa ha respondido
Super friendly staff who can’t do enough to help. Very efficient and found exactly what I needed. Always just as excited for my holidays as me. The girls are always so helpful my son has started to bo... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Reino Unido
- 0191 5438419
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lauren made booking our 1st time cruise…
Lauren made booking our 1st time cruise so easy, she was very knowledgeable about the different sailings too
1 de agosto de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your lovely feedback :) Glad I could help plan such an amazing cruise and stay for you both - Lauren
Respuesta de Hays Travel - Killingworth
Thank you so much for your kind review! we are so glad heather was very helpful while booking your holiday :) Stephanie
A very professional service attitude…
A very professional service attitude and very friendly all the staff at Killingworth made us feel welcome and comfortable
31 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your fantastic feedback! We are so pleased to hear that our team made you feel welcome and comfortable during your visit. Lynsey :)
Nice friendly staff
Nice friendly staff
Warm and inviting
Satisfied with everything I came for
Highly recommend to all my friends and family
30 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for taking your time and lovely a lovely review, hope you enjoy your holiday always a pleasure booking you :) Ali
Everyone is so friendly and helpful…
Everyone is so friendly and helpful always Hays Killingworth 👍
30 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for taking your time to leave a lovely review, Hope you have a good holiday for your birthday Ali :)
Excellent Service
I have booked numerous holidays at Hays Travel in Killingworth. The staff are always helpful, polite and knowledgeable. I would have no hesitation in recommending them.
21 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides helpful, polite, and knowledgeable service. We truly appreciate your recommendation!
Beth was the girl who helped me from…
Beth was the girl who helped me from the Killingworth branch
She was very patient and helpful I hooked a holiday
21 de julio de 2026
Respuesta de Hays Travel - Killingworth
We are so pleased to hear about your positive experience! Thank you for taking the time to share your kind words about the excellent service you received. We hope you have a lovely holiday!
Respuesta de Hays Travel - Killingworth
Thank you so much for your wonderful feedback! We are pleased to hear that our team was able to help you with your booking and secure you a fab holiday! :)
Effortless
Julie, the Deputy Manager, understood our needs and wants immediately. Found us exactly what we wanted and answered every question. She made, what we thought would be awkward, effortless.
24 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your kinds words and glad I was able to find you everything you needed for your holiday to Canada for your special wedding anniversary.
Kind regards
Julie
Holiday for 7
I went to the Killingworth branch for help with a booking for 7 of us. The Jet2 site kept telling me the holiday we wanted had gone up massively in price and then wasn't available. Stephanie knew exactly what the problem was and then went on to book the holiday at a great price. She was so helpful and set up the whole holiday for us. We've used Hays a number of times and the service has always been excellent.
25 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you with your booking and secure a great price for your holiday. We appreciate your continued loyalty.
Julie was very helpful and…
Julie was very helpful and knowledgeable in finding us a holiday.
19 de julio de 2026
Respuesta de Hays Travel - Killingworth
Hi I'm glad I managed to get you a lovely holiday sorted for you all hope you have a fantastic time in Salou
regards
Julie
Excellent service, very helpful and friendly staff
We have used this branch of Hays travel for a few years an always been happy with the service. The girls have always been very helpful and friendly.
23 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you so much for your wonderful feedback! We are delighted to hear that you've consistently been happy with our service and found our team helpful and friendly over the years. We truly appreciate your loyalty!
Rachel was an absolute delight to deal…
Rachel was an absolute delight to deal with.
23 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for the review I hope you have a lovely holiday :) Heather
Very friendly helpful evident nothing…
Very friendly helpful evident nothing was any trouble to help sort my trip out , gave me confidence to come back to book further complex holidays julie was lovely x
22 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful in sorting out your trip and gave you confidence. We look forward to assisting you with future complex holidays. Stephanie
Great service and a lovely lady who…
Great service and a lovely lady who sorted us out with no problems
21 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your wonderful review! We are so pleased to hear that you received great service and that everything was sorted out for you.
Great customer service
21 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for leaving this review - Have an amazing time :) Stephanie
Very understanding of our requirements…
Very understanding of our requirements and patiently led us through the booking procedure
17 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your kind words! We are so pleased to hear that we were able to patiently guide you through the booking process and understand your needs. We hope you have a wonderful trip!
Kind Regards
Julie
We’ve just booked our holiday to Ayia…
We’ve just booked our holiday to Ayia Napa through Hays Travel, and we couldn’t be happier with the service we received. A special thank you to Tia, who was absolutely brilliant from start to finish. She was friendly, helpful and made the whole booking process really easy and stress-free.
Tia took the time to make sure everything was right for us and helped us book the perfect holiday. We really appreciate all her help and would definitely recommend Hays Travel to anyone looking to book their next holiday. We’ll definitely be using them again in the future!
19 de julio de 2026
Opinión espontánea
Respuesta de Hays Travel - Killingworth
Thank you for taking the time to leave this review, hope you have an amazing time on the stag do! :) Tia
Successfully handled our several…
Successfully handled our several queries and requests
16 de julio de 2026
Respuesta de Hays Travel - Killingworth
Thank you for your wonderful 5-star review! We are so pleased we could successfully assist with all your queries and requests. We appreciate your kind words.
Respuesta de Hays Travel - Killingworth
Thank you for taking the time to leave us this wonderful review! We truly appreciate your kind words and are delighted to hear you consistently receive excellent service.
Kind Regards
Julie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.