We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Ver más
La empresa ha respondido
Unit 8 The Killingworth Centre, NE12 6YT Killingworth, GB
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We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Ver más
La empresa ha respondido
Was seen to promptly. The young lady who booked my holiday was very polite. All the girls in the Killingworth branch are very welcoming and there's never any rush. Just an overall nice experience
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Ver más
La empresa ha respondido
Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Reino Unido
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I would highly recommend Hays Travel and especially Lynsey and Stephanie, who have both gone above and beyond to help us book our New York trip.
We had quite a few issues along the way with quotes, flight availability and prices changing, and at times it felt like we were getting nowhere. However, the girls never gave up. They worked incredibly hard to find us exactly what we wanted and kept searching until they found the right package for us.
Stephanie even managed to secure free baggage for us, which was a lovely extra and very much appreciated. Nothing was too much trouble, and throughout the whole process they were friendly, patient, professional and determined to get us the best deal possible.
I’ve booked many trips with this branch over the years and also have a Mexico holiday booked with them. The service is always outstanding, and that’s why I keep coming back.
Thank you, Lynsey and Stephanie, for all your hard work. You are a credit to Hays Travel. I wouldn’t hesitate to recommend this branch to anyone looking to book their next holiday.

Respuesta de Hays Travel - Killingworth
Excellent customer service. Good communication giving you all the information you require. Nothing is too much bother, all killingworth staff go the extra mile to help.

Respuesta de Hays Travel - Killingworth
We went to have a look at some holiday destination not knowing where we would like to go .
The manageress could not have been more helpful she spent a lot of time with us to make sure we had the wright package. Definitely will use hay again

Respuesta de Hays Travel - Killingworth
Excellent service and attention to detail yet again from Beth, would highly recommend.

Respuesta de Hays Travel - Killingworth
We Always use hays at killingworth the staff are very helpfull and help in any way they can to get you the holiday you want
great service all round!

Respuesta de Hays Travel - Killingworth
The staff member (Rachael) was very patient and helpful as we pondered what holiday was best for us. She was very attentive.

Respuesta de Hays Travel - Killingworth
Stephane was amazing she took her time to find us what we were looking for, never felt rushed and she was very helpful

Respuesta de Hays Travel - Killingworth
I made the mistake of revealing my maximum budget.
My restrictions were a specific date +/- 2 days, less than I hour from the airport, close to tavernas and shops and not too hilly.
The options provided started at my maximum and went up. The only option to reduce the price was to reduce the holiday from 14 to 11 days. I was too late and wanted the most expensive dates!
I declined the offers and went to another Travel agent.
Within 10 minuted I had several options - all meeting my criteria.
After checking relevant local information data, I booked my option. All with 30 mins.
AND I was more than £800 below the limit supplied to the Hays agent.
So much for her claim "we're independent so we are not tied in and can get the best deals available!"
I'm glad I declined the Coffee offered at the start.
Very personal service, we didn’t feel rushed, Stephanie was very patient as we were unsure what exactly we were looking for

Respuesta de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth
Friendly and professional service delivered by Lauren with attentiveness to special needs.

Respuesta de Hays Travel - Killingworth
the service was first class at sorting our cruise & stay holiday out for us . there was lot of traveling & hotels to sort out & this was sorted it all out without any problems at all . thank you

Respuesta de Hays Travel - Killingworth
Lauren at Killingworth Hayes is always helpful, informative and so kind. All the team here are great to find you your perfect holiday.

Respuesta de Hays Travel - Killingworth
Beth has been fantastic and has supported us with a number of different options for our Honeymoon!

Respuesta de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth
Assistant helpful, gave good advice and was able to search for our preferences and get a good deal.

Respuesta de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth
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