Hays Travel - Killingworth Opiniones 

1590
TrustScore: 5 sobre 5

4,9

Unit 8 The Killingworth Centre, NE12 6YT Killingworth, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was seen to promptly. The young lady who booked my holiday was very polite. All the girls in the Killingworth branch are very welcoming and there's never any rush. Just an overall nice experience

Valorada con 5 estrellas sobre 5

We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gemma, was brilliant getting flights and our preferred accommodation for a multi city holiday to Canada. The price was better than booking on line so gold stars all around!!

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Reino Unido

  • 0191 5438419

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1590)

119.579 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I would highly recommend Hays Travel…

I would highly recommend Hays Travel and especially Lynsey and Stephanie, who have both gone above and beyond to help us book our New York trip.

We had quite a few issues along the way with quotes, flight availability and prices changing, and at times it felt like we were getting nowhere. However, the girls never gave up. They worked incredibly hard to find us exactly what we wanted and kept searching until they found the right package for us.

Stephanie even managed to secure free baggage for us, which was a lovely extra and very much appreciated. Nothing was too much trouble, and throughout the whole process they were friendly, patient, professional and determined to get us the best deal possible.

I’ve booked many trips with this branch over the years and also have a Mexico holiday booked with them. The service is always outstanding, and that’s why I keep coming back.

Thank you, Lynsey and Stephanie, for all your hard work. You are a credit to Hays Travel. I wouldn’t hesitate to recommend this branch to anyone looking to book their next holiday.

6 de junio de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for leaving such a lovely review its very much appreciated ! Glad we managed to get you all booked up. Lynsey

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Good communication giving you all the information you require. Nothing is too much bother, all killingworth staff go the extra mile to help.

2 de junio de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for leaving your review - Sharon

Valorada con 5 estrellas sobre 5

Geat experience …

We went to have a look at some holiday destination not knowing where we would like to go .
The manageress could not have been more helpful she spent a lot of time with us to make sure we had the wright package. Definitely will use hay again

2 de junio de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for leaving your lovely review! Im so jealous it looks such a lovely place to go - Please let me know what you think when you get back. Lynsey

Valorada con 5 estrellas sobre 5

Excellent service and attention to…

Excellent service and attention to detail yet again from Beth, would highly recommend.

20 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

I truly appreciate your kind words! It was an absolute pleasure assisting you, have a wonderful holiday :)

Valorada con 5 estrellas sobre 5

We Always use hays at killingworth the…

We Always use hays at killingworth the staff are very helpfull and help in any way they can to get you the holiday you want
great service all round!

1 de junio de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for taking the time to fill in the review its much appreciated hope you enjoy your holiday to greece.

Julie

Valorada con 5 estrellas sobre 5

The staff member (Rachael) was very…

The staff member (Rachael) was very patient and helpful as we pondered what holiday was best for us. She was very attentive.

31 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Aw thank you so much for your kind review :)

Valorada con 5 estrellas sobre 5

Stephane was amazing she took her time…

Stephane was amazing she took her time to find us what we were looking for, never felt rushed and she was very helpful

31 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

We are so pleased stephanie provided such a helpful and unhurried experience. Thank you for your wonderful feedback! Lynsey

Valorada con 2 estrellas sobre 5

Don't believe all you are told

I made the mistake of revealing my maximum budget.
My restrictions were a specific date +/- 2 days, less than I hour from the airport, close to tavernas and shops and not too hilly.
The options provided started at my maximum and went up. The only option to reduce the price was to reduce the holiday from 14 to 11 days. I was too late and wanted the most expensive dates!
I declined the offers and went to another Travel agent.
Within 10 minuted I had several options - all meeting my criteria.
After checking relevant local information data, I booked my option. All with 30 mins.
AND I was more than £800 below the limit supplied to the Hays agent.
So much for her claim "we're independent so we are not tied in and can get the best deals available!"
I'm glad I declined the Coffee offered at the start.

26 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very personal service

Very personal service, we didn’t feel rushed, Stephanie was very patient as we were unsure what exactly we were looking for

24 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for your lovely review. so glad i was able to help with your familys holiday to Lanzarote :) Stephanie

Valorada con 5 estrellas sobre 5

Simply fantastic service

Simply fantastic service - as always!

23 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you for leaving your review - lovely to catch up with you both!

Valorada con 5 estrellas sobre 5

Hays Experience Killingworth

Friendly and professional service delivered by Lauren with attentiveness to special needs.

20 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you for your kind feedback :) Glad I could help with booking your holiday - Lauren

Valorada con 4 estrellas sobre 5

holiday

the service was first class at sorting our cruise & stay holiday out for us . there was lot of traveling & hotels to sort out & this was sorted it all out without any problems at all . thank you

13 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

We're so pleased we could expertly arrange your cruise and stay holiday, Thank you for your kind words! Gemma

Valorada con 5 estrellas sobre 5

Excellent service …

Lauren at Killingworth Hayes is always helpful, informative and so kind. All the team here are great to find you your perfect holiday.

20 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you for your lovely feedback - Glad I could help book yet another fantastic trip! - Lauren

Valorada con 5 estrellas sobre 5

Beth has been fantastic and has…

Beth has been fantastic and has supported us with a number of different options for our Honeymoon!

13 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you so much for booking with me for your amazing honeymoon to Australia! I'm sure you will both have a wonderful time :) Beth

Valorada con 5 estrellas sobre 5

Holiday to India

Assistant helpful, gave good advice and was able to search for our preferences and get a good deal.

17 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you for leaving a lovely review, pleasure booking your holiday Ali :)

Valorada con 5 estrellas sobre 5

Always helpful and patient

Always helpful and patient

15 de mayo de 2026
Logotipo de Hays Travel - Killingworth

Respuesta de Hays Travel - Killingworth

Thank you for leaving a lovely review Dianne, always a pleasure booking your holidays :) Ali

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más