Hays Travel - Kings Lynn Opiniones 

430
TrustScore: 5 sobre 5

4,9

3 Broad Street, The Vancouver Quarter, PE30 1DT King's Lynn, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helen was fantastic ! we phoned up as couldn’t get into store but organised our next years Holiday for us with her usual and brilliant efficiency. An absolute credit to your company along with her te... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Zoey was efficient and listened to our requests , booked yesterday and just arrived at our hotel so far so good. Excellent service thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helen at the King's Lynn Hays Travel branch was absolutely brilliant and booked us the perfect first cruise to the Norwegian Fjords for me and my family. She took care of everything including sorting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have booked several holidays with Hays Travel in kingslynn they always go above and beyond.This next holiday was. no different Emille who sorted our holiday was very professional and knowledgeable a p... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 3 Broad Street, The Vancouver Quarter, PE30 1DT, King's Lynn, England, Reino Unido

  • 01553887545

4,9

Excelente

TrustScore: 5 sobre 5

430 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(430)

121.628 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Dan was very helpful and listened to…

Dan was very helpful and listened to our requests

15 de mayo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Deboarah, We are so happy that Dan was able to find you a holiday with everything you was after!
Many Thanks
Kia :)

Valorada con 5 estrellas sobre 5

We were dealt with by Zoe

We were dealt with by Zoe. Lovely smiley young lady she organised our holiday, dealt with hubbies needs who is disable and we were very happy with her service.

4 de mayo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Roni,
Thankyou for taking the time to review us we are so glad you were pleased with the service you received, if you need us in the future we will be here to help.
Thankyou again
Zoe :)

Valorada con 5 estrellas sobre 5

Helen

Helen, the manager was so helpful sorting out our first cruise

3 de mayo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Ian,
Thankyou for taking the time to review us. I will be sure to let Helen know your lovely review.
Kind regards,
Zoe

Valorada con 5 estrellas sobre 5

I was let down by my previous holiday…

I was let down by my previous holiday company and I found Hayes travel very helpful and find a hotel of my choice it was great

29 de abril de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Diana
Thankyou for taking the time to review us we are so glad you were pleased with the service you received, if you need us in the future we will be here to help.
Thankyou again
Nikki Assistant Manager

Valorada con 5 estrellas sobre 5

Lovely Team

Great as always , lovely friendly helpful team, 2 more holidays booked, we wouldn’t go anywhere else 😀

25 de abril de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Sarah
Thankyou so much for your kind words it means a lot to us to know we are doing a great job. I will let Helen know of the review.
We look forward to seeing you again in the future for all your adventures.
Many thanks
Nikki Assistant Manager

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Glenn,
I'm so glad that you was happy with the service and we can't wait to hear all about your first holiday without the children :)
Many Thanks
Kia

Valorada con 5 estrellas sobre 5

Excellent customer service from Hays…

Excellent customer service from Hays Kings Lynn - specifically Tamzin & Zoe. We called in (on a day out from Cambridge one day!) and spoke to Tamzin. That began some email dialog abut various holidays and after exploring various options we booked a River Cruise! Tamzin (and Zoe when Tamzin was on leave) were superb. Nothing was too much trouble. We explored various travel options and transfers and no matter what questions we asked they were all answered comprehensively and promptly. When they said they would do something, they did it. Our first holiday booking via Hays and so far it's been a refreshing experience - and we're certain that when our holiday is due that exemplary level of service will continue. Marks out of 10? A definite 11 !

22 de abril de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Roy,
Thank you so much for this kind review, it has been a pleasure booking your holiday! I am so glad we managed to find the perfect river cruise for you and I can't wait to hear all about it!
Tamzin :)

Valorada con 5 estrellas sobre 5

Excellent customer service

Helen went above and beyond to help us find the perfect holiday. She stayed past the opening hours of the shop and at no point did she rush the process. We are more than happy with what she found for us and the price we paid. Excellent customer service received. Would highly recommend. Thanks!

19 de abril de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Nicola,
Thank you so much for your kind words. We are so glad that Helen could help you get your family holiday booked and we can't wait to hear all about it when you get back!
Many Thanks
Kia :)

Valorada con 5 estrellas sobre 5

Booked day before i was due to travel

Booked day before i was due to travel, the team where very helpful, and did all they could do help me get the surprise visit alive

4 de abril de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Chris
Thankyou so much for your lovely words, we love to help with surprises and we hope everything went well for you and the family.
I will pass on your review to the team.
Many thanks
Nikki Assistant Manager

Valorada con 5 estrellas sobre 5

2nd time booking with Hays.

2nd time booking with Hays.
Booked cruise with Kia, very friendly and welcoming. Popped into shop with some required info two weeks later Kia remembered our booking and again very helpful in sorting our needs.
Will use again

24 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi
Thank you for your kind words, I am so pleased Kia was able to help you with everything you needed. We look forward to seeing you again.
Kind regards
Helen

Valorada con 5 estrellas sobre 5

2 very helpful ladies!

Nikki and Zoe were both attentive and responsive in identifying a suitable package , clarifying some questions and keeping us informed so it met exactly what we wanted - great service !

31 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi
I'm so glad Nikki and Zoe were able to find you exactly what you were after. We hope you have a fantastic time and look forward to hearing all about it.
Kind regards

Valorada con 5 estrellas sobre 5

Our holiday booked

Hays travel made our booking a holiday very relaxing for us, which is what you need

22 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi
Thank you for your kind words, I am so glad we were able to make your holiday a relaxing experience.
Kind regards
Helen

Valorada con 5 estrellas sobre 5

Zoe 1st class

Zoe, was so helpful, helped us choose the best holiday for us at the best price possible, Zoe is a credit to Hays Travel

24 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Ian
Thankyou for your kind review we are so pleased you had such a lovely experience. I will make sure Zoe gets to read this.
We hope to see you on your return to hear all about it.
Many thanks
Nikki

Valorada con 5 estrellas sobre 5

Quickly found a holiday that ticked all…

Quickly found a holiday that ticked all the criteria we set. Never usually use a travel agent but this was really positive and would use again.

3 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Kate
Thankyou so much for your kind reviews, we are so glad your experience was really positive we do endeavor to make things as easy as possible for our customers. We look forward to seeing you in the future.
Many thanks
Nikki Assistant Manager

Valorada con 5 estrellas sobre 5

Helen was great she was patient and…

Helen was great she was patient and listened to what we wanted from our holiday. It was s very relaxing experience. This is our 4th holiday got through Hays and the customer service has always been great.

4 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Caroline
thankyou so much for your lovely review. We do love that your experience with us it so good you return as we enjoy seeing you while hearing about your holidays.
I will let Helen know of your kind words.
Many thanks
Nikki Assistant manager

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Helen was excellent, in helping us to choose the perfect holiday.
Will use Hays Travel again.

3 de marzo de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi, thank you for your kind words, it was a pleasure to be able to find you your perfect holiday and I look forward to seeing you again soon.
Many thanks
Helen

Valorada con 5 estrellas sobre 5

We felt supported throughout the…

We felt supported throughout the process of booking our cruise. It is the first time we have braved going away with our daughter since she became disabled and we felt that her needs were understood and respected.

26 de febrero de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Thank you for your kind words. One of my favourite parts of my job is finding customers the perfect holiday for them and then ensuring we have everything in place to make it a wonderful experience for all. I very much hope I have been able to do this for both your daughter and yourselves and look forward to seeing you all again soon.
Kind regards
Helen

Valorada con 5 estrellas sobre 5

Friendly service from all the staff

Friendly service from all the staff

25 de febrero de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi William
We are so pleased you thought our service was friendly. We aim to make our customer feel comfortable and welcomed. We look forward to seeing you in the future.
I will let Helen know about your kind review.
Many thanks
Nikki assistant manager

Valorada con 5 estrellas sobre 5

Really great experience with Helen at Hays Hunstanton

Really great experience with Helen at Hunstanton, could not do enough , took time to work through our list of requirements,
Far better to visit a travel agent than to go down the inline route for me

9 de febrero de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi
Thank you for your kind words, it was lovely to meet you and I am so pleased we were able to get you exactly what you wanted, I can't wait to hear all about it when you get back.
Many thanks
Helen

Valorada con 5 estrellas sobre 5

All staff very friendly and attentive.

All staff very friendly and attentive.
Was kept informed throughout process, nothing to much trouble, good atmosphere in travel shop .

13 de febrero de 2025
Logotipo de Hays Travel - Kings Lynn

Respuesta de Hays Travel - Kings Lynn

Hi Maxine
Thankyou so much for your kind review. We pride ourselves on our customer service and we are so glad you had a fantastic experience. I will let the team know about your lovely review. We look forward to seeing you again soon.
Many thanks
Nikki Assistant Manager

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más