Hays Travel - Kirsty Massam Opiniones 

253
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant Kirsty Massam, LN6 Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wouldnt book my holidays with anyone else other than Kirsty Massam at Hays Travel . Kirsty always provides us with the best deal to suit our needs and budget. From booking to check in, Kirsty pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time of booking through Hays and wont be the last. Kirsty was really personable and helped with our choice of holiday. Very friendly lady who explained the process well and the next steps etc. E... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Reino Unido

  • 01522 719551

4,9

Excelente

TrustScore: 5 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(253)

121.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Kirsty again

Great service from Kirsty again, booked our holidays for last few years with her. Always quick to respond with quotes, great service as always.

12 de julio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Angie and for booking with me again :- )xx

Valorada con 5 estrellas sobre 5

Kirsty was great

Kirsty was great, provide all the information and followed up with a call

29 de junio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Debbie - you are going to have the best time - it will soon be here :-) xx

Valorada con 5 estrellas sobre 5

Another booking

Kirsty was great as always! Helpful, understanding, flexible and was able to beat the price. Thank you!

3 de julio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thanks Danielle - I hope that you have an amazing time :-) xx

Valorada con 5 estrellas sobre 5

This is our second booking

This is our second time booking with Kirsty. Brilliant personalised service would definitely recommend.

29 de junio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thanks Charlie and for booking with me again :-) xx

Valorada con 5 estrellas sobre 5

My new favourite person 💕

Kirsty Massam at Hays was recommended to me and I can honestly not fault her. Kirsty immediately picked my request up, answered my questions and we had booked a cruise, within 24hrs of first chatting. Would not hesitate to recommend myself now and we cannot wait to go on our cruise in July. Thank you Kirsty, your a star 🌟

25 de junio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you so much Susannah- I hope that you have a fantastic cruise :-) xx

Valorada con 5 estrellas sobre 5

5 star experience …

Kirsty is so easy to deal with and follows through the whole process, have booked through Kirsty twice now and she has found some amazing deals.
She is professional, kind and goes beyond for everyone. Will be booking my next holiday with her again.

17 de junio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Kerry and for booking with me again - you will have a fab time :-) xx

Valorada con 5 estrellas sobre 5

Brilliant customer service and very helpful.

We used Kirsty to book our last Holiday to Barbados and we happened to be flying the day after the Heathrow fire and Kirsty was fantastic. Provided updates even out of hours. We couldn’t have asked for any more. The booking process was easy and we’ve just rebooked with Kirsty for St Vincent. We just feel Kirsty goes that extra mile and nothing is too much trouble. We will definitely be back in touch to book our trip for later in the year :)

4 de junio de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Amy :-) and for booking with me again. You are going to LOVE St Vincent!!xxx

Valorada con 5 estrellas sobre 5

Kirsty is always so helpful and honest

Kirsty is always so helpful and honest. She goes above and beyond to give a very personal service.

15 de abril de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Suzanne and for booking with me :-) you are going to have a fab birthday/ anniversary trip xx

Valorada con 5 estrellas sobre 5

Kirsty was very helpful

Kirsty was very helpful. She made my booking very easy for me , she got me lots of different quotes , once I had chosen it was booked within minutes.

14 de abril de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thanks Clare - I hope that you have a fantastic Birthday trip :-) xx

Valorada con 5 estrellas sobre 5

Booking was so quick and easy thanks to…

Booking was so quick and easy thanks to Kirsty Massan that is why we are returning customers.

7 de abril de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Keven and for booking with me again :-) Hope you have an amazing time xx

Valorada con 5 estrellas sobre 5

Great personal service

Great personal service. Quick responses and sound advice.

28 de marzo de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Ira- you are going to have such an amazing trip :-) xx

Valorada con 5 estrellas sobre 5

A+ as always for Kirsty

A+ as always for Kirsty. Thanks Mrs Massam x

4 de abril de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you and for always booking with me :-) xx

Valorada con 5 estrellas sobre 5

Holiday Cruise Search Achieved…

Hi we were very impressed with the service provided it was both efficient and incredibly helpful Kirsty managed to provide a holiday that suited our needs we would have no hesitation in using this service again

12 de marzo de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Michael and Ellen - you are going to have such a great time :-) xx

Valorada con 5 estrellas sobre 5

Kirsty is great!

I use Kirsty often to book our holidays, always tailors things to our needs, quick responses and often manages to get the holiday at a discounted rate than what I have seen elsewhere. We are planning a longhair trip for 6 weeks and Kirsty has arranged this for us. Could not be happier!

25 de febrero de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Ainsley and for always booking with - this is definitely going to be a special trip for your birthday :-) xx

Valorada con 5 estrellas sobre 5

excellent service

Kirsty went out of her way to find us the best deal. we are due to go on holiday later in the year, but the booking process so far has been really clear and speedy

2 de febrero de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Louise - I hope that you have a great time :-) xx

Valorada con 5 estrellas sobre 5

Very helpful

Kirsty has been fab. Extremely quick in repsonse to questions and booking. Very helpful. Cannot fault her at all.

5 de febrero de 2025
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Amanda you are going to have the best time :-)xx

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