Hays Travel - Kirsty Massam Opiniones 

253
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant Kirsty Massam, LN6 Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wouldnt book my holidays with anyone else other than Kirsty Massam at Hays Travel . Kirsty always provides us with the best deal to suit our needs and budget. From booking to check in, Kirsty pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time of booking through Hays and wont be the last. Kirsty was really personable and helped with our choice of holiday. Very friendly lady who explained the process well and the next steps etc. E... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Reino Unido

  • 01522 719551

4,9

Excelente

TrustScore: 5 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(253)

122.345 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So easy and cheaper!

Kirsty was so easy to deal with, understood what I needed and sorted the extra things I asked about too. She was able to beat the online price of going with the supplier directly. Highly recommend her.

22 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Lara - I hope that you have a great trip :-) xx

Valorada con 5 estrellas sobre 5

Amazing service (Kirsty)…

The lady I was working with (Kirsty) was amazing I started off looking at one holiday then changed my mind then needed more information. At every stage kirsty was do helpful and put my mind to rest.

24 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Andrea- you are going to have the best time :-) xx

Valorada con 5 estrellas sobre 5

Kirsty was amazing

Kirsty was friendly , helpful and quick at replying. Kirsty made sure we got the best price for our holiday and checked over all the requirements we were looking for. Kirsty made me aware of extras we were intitled to that I wasn’t aware of . 10/10 service

18 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Jo - You are all going to have a great time :-) xx

Valorada con 5 estrellas sobre 5

Feel at ease when chatting to advisors…

Feel at ease when chatting to advisors and there knowledge to find my ideal package is very good. Happy with price meeeting my budget too.

18 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Karen - you will have a fab time :-)

Valorada con 5 estrellas sobre 5

Fantastic customer service

Very professional and informative . Excellent knowledge . Would definately recommend Kirsty for all travel requirements

12 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Lynette and for booking with me again :-) xx

Valorada con 5 estrellas sobre 5

Kirsty provides an outstanding customer…

Kirsty provides an outstanding customer service. I have asked for various options and made multiple changes to ensure that our holiday is best suited for our needs. Kirsty offered a huge amount of support and guidance and we are delighted with the holiday booked through Kirsty.

11 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Lucia - you are going to have the best Summer adventure :-) xx

Valorada con 5 estrellas sobre 5

Kirsty goes above and beyond and makes…

Kirsty goes above and beyond and makes booking a holiday an enjoyable experience. I can’t recommend Kirsty enough.

10 de enero de 2024
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Sarah and for booking with me again- Hope you have a lovely trip :-)

Valorada con 4 estrellas sobre 5

Ainsley!

Ainsley!! Ainsley Dunlop is an absolute Diamond.

22 de diciembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank You Ian :-) xx

Valorada con 5 estrellas sobre 5

Fast and efficient

Kirsty was extremely efficient and helpful in booking our holiday. We were very impressed with her service.

28 de diciembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Nicky :-) I hope that you have an amazing Holiday xx

Valorada con 5 estrellas sobre 5

Kirsty listen to my needs and produced…

Kirsty listen to my needs and produced a great flight and hotels to choose from. She was efficient and helpful. I do have a few questions to ask when she returns from her sabbatical which I can rely on a prompt response She was recommended to me and I am glad I chose to get my holiday from her. I had enquired a Cooptravel at the Moorland centre they never came back to me with any holiday proposals which the promised so will never go there again! Well done Kirsty

30 de noviembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you for the lovely feedback Maggie -I hope that you have an amazing time xx

Valorada con 5 estrellas sobre 5

Fantastic easy booking

Kirsty is really knowledgeable and super helpful. Would definitely book with her again

30 de noviembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you :-) you are going to have the most amazing time xx

Valorada con 5 estrellas sobre 5

We wanted to book a 5 day cruise and…

We wanted to book a 5 day cruise and Kirsty asked if she could call me to discuss a cruise. She did this because we have never been on a cruise and wanted to explain how it can be different. I think she went that extra mile to help us. I am very impressed

13 de noviembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank You for the lovely feedback Lesley - you are going to have a great time :-) xx

Valorada con 5 estrellas sobre 5

New York

Kirsty made it super easy to choose and book the holiday. Emails were answered promptly. Excellent personal service. Would highly recommend for stress free holiday booking.

30 de octubre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Babs- you are going to have such a great time xx

Valorada con 5 estrellas sobre 5

Great service

Kirsty was very helpful and we booked exactly what we were looking for.

18 de octubre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank You Dave - You are going to have an amazing time :-) xx

Valorada con 5 estrellas sobre 5

Facebook advert

I saw Kirsty’s advert on Facebook for
Just the cruise I was after , I messaged her and she got back to me with the details and we booked a few days later . Kirsty was very professional and the transaction was completed Efficiently. Thank you x

18 de septiembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank You Zena :-) You are both going to have the best time xx

Valorada con 5 estrellas sobre 5

Out of hours to deliver just what we…

Out of hours to deliver just what we wanted!

14 de septiembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Emma - you know I am almost always at my desk lol. So glad that we managed to get you sorted - you will all have an amazing time :-) xx

Valorada con 5 estrellas sobre 5

Brilliant service

Love Kirsty, she’s always helpful and finds us the best deals. :)

12 de septiembre de 2023
Logotipo de Hays Travel - Kirsty Massam

Respuesta de Hays Travel - Kirsty Massam

Thank you Claire & Thank you for booking with me again :-) xx

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