Once again brilliant care, advice and support. This time we spoke with Emma and Joanne, both were so friendly and helpful. The knowledge and commitment of staff at this branch is amazing. 11/10 fo... Ver más
La empresa ha respondido
Localización
Cambiar localización36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX Leeds, GB
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Consulta las opiniones de los clientes
The lady we spoke with was very professional, she listened to what I wanted from my holiday and came through with a very good deal of which I am very satisfied, I have booked with Hayes Travel many ti... Ver más
La empresa ha respondido
Called in at crossgates branch in late july to book a 5 day tour to Keswick for a party of 5 adults.We were assisted by a lady called Madison.the The experience was completely problem free and easy .M... Ver más
La empresa ha respondido
Emma, took the time to listen to what we wanted, although we did change our mind and then when back to our original choice. She was professional and polite all the way through our booking, making s... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX, Leeds, Reino Unido
- 0113 8272010
4,9
Excelente
1 mil opiniones
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Really happy with the service I…
Really happy with the service I received from Emma at the Cross Gates, Leeds shop. She is always so pleasant and helpful.
30 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Aww thank you for your kind words! It's always good to be able to help with your holiday plans
Emma
Excellent service
Excellent service. Changed over names on the holiday and was very easy and hassle free.
5 de agosto de 2026
Respuesta de Hays Travel - Leeds Crossgate
I'm so pleased we managed to get the holiday swapped for you. Hope you have a lovely time
Charlotte
Everything was perfect,maddie was…
Everything was perfect,maddie was really helofull and provided us with everything we needed to know
6 de agosto de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thanks for the fab review - I really appreciate it
Maddie
Very helpful staff
Very helpful staff, especially Holly who has great taste in music
29 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thank you so much for booking such a fab trip with me - it was a pleasure to be able to help with your plans (and to talk music with you guys!)
Holly
Always greeted with a warm welcome
Always greeted with a warm welcome
Joanne helped fine tune our holiday.
Experienced and eager to help with any queries we had
As always a great customer experience
Thank you team hays crossgates
31 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Lovely to see you both again - and to help book your holiday
As always if you need anything else, let me know
Joanne
Staff are always very happy and helpful…
Staff are always very happy and helpful and not rushing you off ☺️
28 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thanks for booking with me, and for taking the time to review the service in branch
Maddie
Staff friendly
Staff friendly, booked our holday and answered any questions we had. Good service
28 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thanks for the fab review - i really appreciate it
Emma
We have used Hays travel all the time…
We have used Hays travel all the time always 1st class service and we always see Emma she is excellent at her job and goes up and beyond highly recommend her and the company
4 de agosto de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thanks so much for letting me book your holiday once again - really appreciate you coming back to me
Emma
Lovely & friendly - great customer service
Such lovely friendly people - customer service 2nd to none
4 de agosto de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thanks for booking with us - and for the lovely review, I really appreciate it
Joanne
Respuesta de Hays Travel - Leeds Crossgate
Thanks for booking with us again - and for the 5 star review - I really appreciate it
Charlotte
Respuesta de Hays Travel - Leeds Crossgate
Thanks you for the fab review - as always
Rachel
Friendly, staff and knowledgeable- found us are perfect cruise
I wanted a cruise so went in to the shop in Crossgates. Met by Holly who was knowledgeable and took to the time to find us a cruise that was perfect. Thank you Holly, we will definitely go back if we need another holiday.
2 de agosto de 2026
Respuesta de Hays Travel - Leeds Crossgate
Hi Gillian
Thank you so much for such a lovely review, i really appreciate it
If you need any further help please let me know
Holly
Respuesta de Hays Travel - Leeds Crossgate
Thanks for the great review - much appreciated
Emma
Respuesta de Hays Travel - Leeds Crossgate
Thank you so much for the 5 star review. If you need anything else, give me a call
Emma
Respuesta de Hays Travel - Leeds Crossgate
Lovely to see you again! Thank you for booking again with me
Charlotte
Emma was really helpful with booking…
Emma was really helpful with booking the trip to New York for my daughter and her mum , I am sure it will be a amazing birthday present, Emma gave me loads of information and was excellent throughout
Thanks Rob
26 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Hi Rob
Thank you for the fab review - it's much appreciated. If I can help with anything else, please let me know
Emma
Customer Service
Where do I start.This shop is just so amazing to go into.Nothing is too much trouble always guaranteed first class service.Dame Irene should be proud of this location I always leave happy and content plus another holiday booked.Feel free to try the service they offer, you will not be disappointed 😊
26 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Hi Tim
Thank you so much for your wonderful review! We are thrilled to hear that you consistently have such a positive experience with us. We truly appreciate your kind words and look forward to helping you with many more holidays!
Joanne
2027 hols.
Always a pleasure to visit Hays. Jo and her team are brilliant. Rachael was very helpful and knowledgeable. Plus a great sense of humour.
31 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Hi Frank
Thank you for your wonderful review! We are so pleased to hear you enjoy popping in to branch to see us. Rachel was delighted when she read your comments!
Ifyou need anything else, please let us know
Jo
We have booked
We have booked. Many cruises and Joanne in Crossgates is very knowledgeable and helpful
28 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Hi Gary
Thank you for your fantastic 5-star review! I really appreciate it
Joanne
Great service and Jo was exceptional…
Great service and Jo was exceptional knowledgeable, would highly recommend, excellent company
24 de julio de 2026
Respuesta de Hays Travel - Leeds Crossgate
Thank you for your kind words - I really appreciate it
Joanne
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