Hays Travel - Leeds Merrion Centre Opiniones 

Hi we had great service and very pleasant sales adviser Shannon.
Shannon went above and beyond to get us the cruise that we were looking for.
So overall a great service from start to finish.
Thank you

Gemma helped me to find another holiday this time to Mauritius ! She was very patient and thorough as I am deaf and have Asperger’s syndrome and she patiently explained everything and was very knowledgeable about destinations 8 0 )

Shannon was very patient to my changing criteria and always gave various options for me to check-out. Everything was clearly explained and was always done with a smile, thus your moto "Smile" was apt. Would feel confident in recommending Hays Travel if Shannon's customer service is the standard!

Book merrion centre gemma Sheridan brillant book all there now brillant customer service happy smiles

We have received excellent support and advice from Lauren throughout the booking process. From our holiday options to matching the pricing of our chosen holiday with a different provider. Thank you!

Holly was helpful and provided added details and information we wanted before booking. Holly was professional and friendly in our dealings. Thank you.

Feel very disappointed in the service, wanted to boom the Christmas cruise, sent message with what I wanted was booked into the wrong cabin, was then quoted wrong price for monthly payments, asked for a call back didn’t get one. Amendment made with the wrong DOB for my husband so needed to be changed again, asked for holiday to be cancelled as feel like all wrong and not the service I expected from Hays I have booked numerous holidays before and not had any issue.

Supportive, responsive and efficient throughout all communication and booking process.

Gemma who we spoke to mainly was excellent at answering my multitude of questions. She convinced us to join eight more members of our family on a cruise in 2028

Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to decide without any rushing. The holiday was tailored to meet our needs. Highly recommend using Hays Travel everytime.

Excellent service as usual.
Quick and easy booking from friendly and efficient staff. Thank you.

It was easy and I did it over messager

Amazing company to book with, staff are lovely and answer any questions asked. This is the 4th holiday booked with Hays and u will continue to use them

Friendly staff. Plenty of options. No pressure.

First time going to Hays, first tome booking a cruise , the booking was sorted form our requests all went very well the staff very informative very pleased with the service.

I popped in to see the rep I knew my dates and hotel and destination I was there all of 15-30 minutes and all was taken care of

Gemma was very helpful and friendly, didn’t feel pressured.
Very easy process
Thank you!

Absolutely wonderful customer service