Hays Travel - Leeds Merrion Centre Opiniones 

375
TrustScore: 5 sobre 5

4,9

Unit 30, Merrion Centre, LS2 8NG Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All the ladies are proffesional and polite and it is a lovely experience, from searching to finding my holiday. Lauren has booked few of my getaways and you can tell she enjoys her job. Well done Hays... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly start on the phone to being put through too a polite friendly lady called Holly. Who ran over the details of the holiday took our details and finalised the booking

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I saw Shannon and she was fantastic. Answered all my questions and got me the perfect holiday that I hoped for.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 30, Merrion Centre, LS2 8NG, Leeds, Reino Unido

  • 0113 8275301

4,9

Excelente

TrustScore: 5 sobre 5

375 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(375)

122.345 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gemma found us the best deal we wanted…

Gemma found us the best deal we wanted they gave us a lot of information about the place we were looking at. Didn't feel pressured into anything. Booked the holiday we chose at a great price thank you 😊

26 de noviembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback, glad we managed to get you sorted - Gemma :)

Valorada con 5 estrellas sobre 5

Great experience

Lauren was great, gave me various options and was able to answer all my questions

20 de noviembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback, i'm glad Lauren managed to find your perfect holiday :)

Valorada con 5 estrellas sobre 5

The staff are brilliant

The staff are brilliant, we have been booking are holidays with Hays for 5 years, and will continue to do so

8 de noviembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for kind feedback, it is always our pleasure to book your holidays - Team Merrion :)

Valorada con 5 estrellas sobre 5

A keith

Warm welcome
Friendly staff

1 de noviembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback - Chloe :)

Valorada con 5 estrellas sobre 5

I was messaging Gemma at the Leeds…

I was messaging Gemma at the Leeds branch regarding various New York trips and Gemma was very patient and finally I decided in New York for new years 2026. Gemma never failed to tell me anything she was quick on the ball sorted everything out with ease. I highly recommend dealing with Gemma at any time - great service 😉

15 de octubre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your lovely feedback, glad we managed to get you sorted! - Gemma :)

Valorada con 5 estrellas sobre 5

I wanted a 2 stay break

I wanted a 2 stay break , The Lady called Gemma got me a great deal and all booked the same day. Brilliant service and will definitely recommend to others.

21 de octubre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback. Glad we managed to get you sorted - Gemma :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. There travel card is also excellent

24 de julio de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your fab feedback! Glad you love our money card, it is fab! - Chloe :)

Valorada con 5 estrellas sobre 5

Happy treveler

The staff were very helpful and well informed. They explained everything efficiently and never tried to push me in any particular direction. They let me make up my own mind which i appreciated. Thank you

20 de septiembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback and thank you for coming back to me! - Chloe :)

Valorada con 5 estrellas sobre 5

Great experience

Did my whole booking via messenger- replies were instant even out of office hours. Everyone went above and beyond to assist with my booking

7 de septiembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your lovely feedback, glad we managed to get you booked - Gemma :)

Valorada con 5 estrellas sobre 5

Great communication

Great communication, all details were able to be provided over social media so all I had to do was have a quick chat at a more convenient time to arrange payment details. Thank you Chloe

13 de septiembre de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your lovely feedback, glad we managed to get you booked - Chloe :)

Valorada con 5 estrellas sobre 5

Chloe

Chloe
Thank you for your fab service, hopefully first of many holidays booked with you

21 de agosto de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you so much for your kind feedback! I look forward to booking more of your holidays in the future! - Chloe :)

Valorada con 5 estrellas sobre 5

Chloe was so professional …

Chloe was so professional and very informative she made the booking experience fantastic- wouldn’t use anyone else now!

6 de agosto de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your lovely feedback! - Chloe :)

Valorada con 5 estrellas sobre 5

Dropped in to Hayes Merrion Center…

Dropped in to Hayes Merrion Center spoke to Ryan who listened carefully to what we wanted, understood , went through our options made recommendations. We made our choice he took us seamlessly through booking. Friendly professional and most importantly listened as we are older our requirements are different to someone younger. Highly recommend.

3 de agosto de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback - Ryan :)

Valorada con 5 estrellas sobre 5

Holly was so polite and helpful… we had…

Holly was so polite and helpful… we had our trip booked and everything sorted within minutes.
I always book with hays travel as I find the staff helpful.
Claire

23 de julio de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Thank you for your kind feedback! So glad we managed to get you sorted! - Holly :)

Valorada con 1 estrellas sobre 5

I was over charged for my cruise after…

I was over charged for my cruise after been told the price was held as long as a deposit was paid. When I called Hays to challenge this Chole was extremely rude to me and gave out incorrect information about the cruise. Which contradicted information given to a family member who is in charge of arranging the whole cruise. Although this matter was resolved when another family member attended the branch. I am appalled by Chloe’s attitude during the booking process. Everyone makes mistakes but messing around with peoples money in that way is just not on.

9 de julio de 2025
Logotipo de Hays Travel - Leeds Merrion Centre

Respuesta de Hays Travel - Leeds Merrion Centre

Hi Nicole, I am so sorry you feel this way. I have reached out to you via email about this if you could take the time to have a look. - Chloe

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