Hays Travel - Leighton Johnston Opiniones 

71
TrustScore: 5 sobre 5

4,8

Personal Travel Consultant Leighton Johnston, SR2 8EU Sunderland, NE (England), GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Leighton was brilliant. Helped us through the process despite being rushed off his feet. Managed to do it all via Messenger and text message.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked my holiday for our family of 6 with Leighton. Complicated booking as I needed him to research hotels as my adult son is disabled & a wheelchair user. Leighton organised everything from hote... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leighton from start to finish was amazing! We got pointed in his direction for booking up our holidays through a family/friend and I am so grateful. He helped me & my partner book our honeymoon & our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leighton always goes above and beyond when it comes to service at hays travel! Any questions I have are answered, and always helpful to add on when booking seats together etc. The booking process... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Leighton Johnston, SR2 8EU, Sunderland, NE (England), Reino Unido

  • 01914329669

4,8

Excelente

TrustScore: 5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(71)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stress free from beginning to end

I contacted Leighton with a specific cruise that I had in mind after only just returning from a Fjords cruise. I wanted the same cabin on Iona that we had just come back from and Leighton was able to arrange this for me with no trouble at all. Leighton was really friendly and professional and shared his experiences of similar cruises when I expressed concerns around the bay of biscay and motion sickness. He even sent me a link of some travel bands that have previously worked for him which I was really grateful for. The booking process was really smooth and Leighton has taken charge of the car park too so that I don’t need to worry about booking this myself. I am really pleased with the service that I received and also recommended a friend who has also gone ahead and booked it too.

28 de junio de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Your feedback has blown me away and had made my day! Thank you for taking the time to provide such in depth feedback of your experience. I like to ensure my customers have a streamless booking experience and I am here to answer any questions you and the family have. The countdown has begun to your cruise and I look forward to hearing all about it. Thank you for the booking.

Valorada con 5 estrellas sobre 5

Friendly and professional agent to book a holiday with

We came home from a cruise knowing that we wanted to book another cruise as we loved it that much. I was pointed in the direction of Leighton who I contacted and he swiftly replied with all of the information I needed. Within a couple of hours our cruise, cabin assignment and car park bookings were finalised and documentation emailed over to me.
He was super friendly, helpful and efficient and made the whole booking experience easy and stress free.
Thank you Leighton.

29 de junio de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

It is great when you get the cruise bug and want to book your next adventure. Thank you for booking with me and Hays Travel. I am here for my customers so please do reach out to me if you have any questions at all, I am here to support.

Valorada con 5 estrellas sobre 5

Leighton Johnston what amazing service

Leighton went out of his way to sort out my trip to Las Vegas. He returned my messages, morning,noon and night.
He even replied when he was out for dinner.
He worked tirelessly to get us the best deal possible and even sorted out lounge passes and upgrades.
I work in the customer service industry and have never had service like his before. A big thank you from us all.

1 de junio de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

You are most welcome. I am so pleased we found you the perfect holiday. It is always great to have something to look forward to. I am here to support so if any of you have any questions at all please do let me know. Thank you.

Valorada con 5 estrellas sobre 5

Great service from Leighton

Great service from Leighton, always book my holiday with him. Great value and service as always, Thank you!

19 de mayo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

It was a pleasure to book your upcoming holiday. You are all going to have a fantastic time. Please do reach out to me if there is anything I can do to assist further.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Helped find exactly what I wanted for best price

19 de mayo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for taking the time to share your experience. Your holiday has inspired me to book up also! Any questions you have please do let me know.

Valorada con 5 estrellas sobre 5

Leighton was responsive and efficient…

Leighton was responsive and efficient in all communications when looking for a holiday. When I spoke about my mobility issues, he made sure to ask questions to ensure I was booking somewhere that could accommodate me while still allowing adventure so I wasn’t left out. I know he is there for any questions I may have in the future. Great service and one I’ll continue to use

20 de mayo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for taking the time to share your experience. It was great to book your family holiday. You have something amazing to look forward to! Please do reach out if there is anything I can assist with.

Valorada con 5 estrellas sobre 5

Decided I wanted a more relaxing…

Decided I wanted a more relaxing holiday towards the end of the year, and Leighton did all the hard work, plus sourcing a great hotel for me. Sorted in no time!

19 de mayo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

What a great holiday you have to look forward to! Might need to book this one myself. Thank you for booking with me and do let me know if you have any questions at all.

Valorada con 5 estrellas sobre 5

What a pleasure it was dealing with Leighton …

What a pleasure it was dealing with Leighton throughout my recent travel booking. He was extremely knowledgeable and no question was unanswered. I could msg or call him at any time for any questions I had. I will 100% book with Hays & the lovely Leighton for my next trip. Thank you again !

19 de marzo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

I am so pleased we found your family the perfect hotel. Thank you for leaving such great feedback. I am still here to support so if there is anything your family need please do let me know.

Valorada con 5 estrellas sobre 5

Leighton is amazing

Leighton is amazing, very quick and efficient and competitive pricing!

Thank you

11 de marzo de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

It was a pleasure booking your holiday. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Leighton was extremely friendly and…

Leighton was extremely friendly and helpful, would book with him again

11 de febrero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

It was a pleasure booking your family holiday. You are all going to have a great time. Please do reach out if I can assist any further.

Valorada con 5 estrellas sobre 5

Leighton was very helpful and good to…

Leighton was very helpful and good to communicate with.

30 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for taking the time to share your experience Jeffrey. You have one epic adventure ahead of you and not long to go.

Valorada con 5 estrellas sobre 5

Such a difficult holiday completed stress free !

Booked my holiday for our family of 6 with Leighton. Complicated booking as I needed him to research hotels as my adult son is disabled & a wheelchair user.
Leighton organised everything from hotel, special assistance & transfers & he saved me so much stress. Our first full family holiday in 20 years so needed to be planned & perfect for my son’s needs.
Excellent service & communication. Best possible price too.
Thank you so much Leighton. So grateful 🙏

6 de febrero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for sharing your experience. I am so pleased we have found you the perfect place for your next family holiday. I am always just a message or phone call away so please do get in touch if there is anything else I can assist with.

Valorada con 5 estrellas sobre 5

5 Star Service!

Leighton was absolutely incredible finding the right package for us.

13 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for leaving feedback. You are going to have the best time, it is a fantastic holiday. Please do get in touch if there is anything I can support with.

Valorada con 5 estrellas sobre 5

Quick easy and friendly!

Booked through Facebook for family holiday 2026, took advantage of the zero deposit offer. Leighton was very informative and quick to respond and made the whole process easy

6 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for sharing your experience. Your family has one fantastic holiday to look forward to, I hope you are all excited. Remember I am here whenever you need me, so any questions at all please do let me know.

Valorada con 5 estrellas sobre 5

Leighton was so helpful with lots of…

Leighton was so helpful with lots of patience. He had a lovely warm attitude which made the holiday booking so easy and I would definitely use him again and recommend him.

8 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for sharing your experience, this is greatly appreciated. It was a pleasure booking your family holiday. Have the best time and do let me know if there is anything else I can assist with.

Valorada con 5 estrellas sobre 5

Booked our family holiday with ease

Booked our family holiday with Leighton and can not praise him enough. Excellent communication throughout, managed to accommodate our specific requests and bring the holiday in on budget. Will definitely be booking with him again. Fast, professional and friendly service

5 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

It was a pleasure booking your holiday and I am pleased we got exactly what you were looking for. Thank you for booking with me and please let me know if you have any questions.

Valorada con 5 estrellas sobre 5

Quick friendly service

Leighton replied quickly and found me a city break at a really good price.Very professional, friendly ,nothing was too much trouble

3 de enero de 2025
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for sharing your experience, I really appreciate it. I hope you both have an amazing holiday. Please do reach out to me if there is any way I can assist you further.

Valorada con 5 estrellas sobre 5

Brilliant service 👍

Brilliant service 👍
Would definitely use again

13 de noviembre de 2024
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for providing me with this great feedback. I look forward to hearing all about your experience. Please do reach out to me if you have any questions at all.

Valorada con 5 estrellas sobre 5

Booked my dream holiday with Leighton…

Booked my dream holiday with Leighton who made everything so easy and straightforward. Told him what we wanted and in less than 24 hours he had everything sorted and booked. Will certainly be booking all future holidays with him. Can't recommend enough

15 de noviembre de 2024
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for providing your feedback. It was really fun putting together this special holiday for you both. Lot's of amazing memories to be made. Any questions you have please do let me know.

Valorada con 5 estrellas sobre 5

I asked Leighton about a holiday I was…

I asked Leighton about a holiday I was interested in. He was able to give me a little extra discount and was extremely helpful, he did everything for me. 100% I will be returning to Leighton to book my next holiday.

3 de noviembre de 2024
Logotipo de Hays Travel - Leighton Johnston

Respuesta de Hays Travel - Leighton Johnston

Thank you for taking the time to provide a review, I really appreciate your kind words. Your family holiday is going to be one to remember. If there is anything else I can support with please do let me know.

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