Laura snd Lisa were amazing. Researching the holiday, notifying us of any changes and finally booking for us. Nothing too much trouble a very nice friendly group. Thank you xxx
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Ver más
La empresa ha respondido
Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
La empresa ha respondido
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
65 Hough Lane, PR25 2SA, Leyland, Reino Unido
- 01772970563
4,9
Excelente
645 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave us an amazing 5 star review. We are so pleased to have found you your perfect getaway and wish you a very happy holiday. From the Leyland branch.
Gemma was brilliant sorting out our…
Gemma was brilliant sorting out our flights to Orlando, and booking lounges at both airports to make the trip even smoother.
9 de octubre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your lovely review, we really do appreciate it. We are so pleased to have booked your flight and lounge and hope you have a fantastic time away form all at the Leyland branch.
Holiday insurance and quotes
Quick to respond to my enquiries & queries.
Holidays priced reasonable well.
Would recommend
9 de octubre de 2025
Respuesta de Hays Travel - Leyland
Thank you for your amazing review Ryan, it was a pleasure to see you in branch and we hope to see you again very soon. Kind regards from the Leyland team.
The staff at Hayes travel Leyland are…
The staff at Hayes travel Leyland are so friendly and have lots of knowledge to help you choose the right holiday for you
7 de octubre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your lovely review, we all really do appreciate it. It was a pleasure to book you your holiday and we hope you have the best time. From all at the Leyland branch.
Gemma
Gemma, the Travel Agent that dealt with us went to great lengths to get my wife and myself a good deal on a holiday, recognizing that disposable funds for pensioners can be very tight. She worked very hard to find a holiday, with flights, that we could afford.
7 de octubre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for taking the time to leave us such an amazing review, Gemma was made up with it. It is always our intention to find you the holiday that suits you the customer and were thrilled we was able to do just that for you. We hope you have a fabulous time away. Happy holidays from all at the Leyland branch.
Lovely lady professional and friendly..
27 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your amazing 5 star review, your kind words mean a lot to us here at the Leyland branch and we all wish you a fantastic holiday. Please don't hesitate to get back in touch if we can help further.
Staff always helpful and friendly.
17 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much Roy for your lovely review, we all really appreciate it and was made up to hear you found us all helpful and friendly as that's exactly what we strive for here at Hays. We hope you have a fantastic holiday. Kind regards from everyone at the Leyland branch.
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave us an amazing 5 star review, we really do appreciate it and wish you a fantastic time away, kind regards from all at the Leyland branch.
Cruise
Poppy was very friendly from the moment we went to Hays.
Poppy gave us information which helped us book our first cruise.
Very efficient team.
17 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave such a lovely review, we have passed on your kind words to Poppy who was thrilled to have booked you your very first cruise. Happy sailing from the Leyland team.
Great personalized assistance
Great personalized assistance, very knowledgeable advisors, highly efficient service!
19 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you David for your lovely review, we are so happy to have found you your perfect holiday and wish you the best time, form all at the Leyland branch.
Olivia
Olivia, the representative was great. To be landed with 3 older ladies was a challenge especially as one (me) did not know her Prague from her Krakow. She was patient, informative, answering all our questions with a smile.
23 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your wonderful review, We have passed on your kind words to Olivia who was thrilled to have booked you your perfect getaway and we wish you all a fantastic trip. Kind regards from the Leyland branch.
No queues friendly quick to respond to…
No queues friendly quick to respond to emails and courtesy calling checking everything is OK.
20 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you for your review! It was a pleasure to book you and we all hope you have the most magical holiday. Kind regards from the Leyland team.
The team at the Leyland branch are so…
The team at the Leyland branch are so friendly and go out of there way to help
18 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your amazing review Patricia, we was blown away by your comments, that is defiantly what we aim for here at the Leyland branch, to make booking your holiday a fun and exciting time and were thrilled we managed to do this for you. We all hope you have a fantastic holiday. Kind regards from the Leyland team.
Great service
Great service from the whole team to ensure our holiday requirements were met, highly recommend.
16 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave the whole team such a lovely review, we all really do appreciate your kind words. It was a pleasure to book you and we all hope you have the best holiday. Kind regards from the Leyland team.
Your staff friendly helpful and very…
Your staff friendly helpful and very knowledgeable on everything that we asked
26 de agosto de 2025
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave us such a lovely review, we really do appreciate it and are so happy we managed to find you what you wanted. We hope you have the best time away, happy holidays from the Leyland team.
Gemma at the Leyland office was amazing…
Gemma at the Leyland office was amazing she listened to what we were looking for in a holiday, going onto Google map to show us the area and nearby towns. We did not feel pressured at all.
10 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for your amazing review, Gemma was thrilled with it. It is never our intention to pressure anyone into booking a holiday with us and we take all the time you need to find you your perfect getaway and we are so happy we managed to do this. We hope you have a fantastic holiday. Kind regards from the Leyland branch.
Good service from Nicole as usual.
Good service from Nicole as usual.
Nicole listens to our requirements and spends as much time as required on booking our holiday.
Nicole never fails.
Thank you Nicole.
6 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you for your kind review, Nicole was thrilled with it and was more than happy to take all the time you needed to find you the right holiday for you. We wish you the most amazing time away. Kind regards from all the Leyland team.
The sales assistant was very helpful 👌
The sales assistant was very helpful 👌. Would definitely book with them again. Every made easy including printed out boarding passes.
30 de agosto de 2025
Respuesta de Hays Travel - Leyland
Thank you for taking the time to leave us such a great review, we really appreciate it. If you require any further help then please get in touch. Have a great time away. Happy holidays from the Leyland branch.
Great friendly experience
Great friendly experience, Olivia was very helpful in booking my holiday
5 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you for your amazing 5 star review, Olivia was thrilled with it. Thank you for booking with us and if we can help you further in any way then please don't hesitate to get in touch. Have a fantastic holiday from the Leyland team.
Jemma who looked after us was amazing
Jemma who looked after us was amazing. So knowledgeable, calm and honest. She put me and my friend totally at ease while booking my first cruise, she explained the best cabin to have and all about the ship. I was very impressed .
3 de septiembre de 2025
Respuesta de Hays Travel - Leyland
Thank you so much for taking the time to leave us such an amazing 5 star review, we are thrilled to have found you your very first cruise and wish you a happy voyage. Kind regards from the Leyland branch.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.